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Salesforce Financial-Services-Cloud Exam Syllabus Topics:

SectionObjectives
Financial Services Cloud Fundamentals- Financial Services Cloud Overview
  • 1. Person Accounts
  • 2. Households and Groups
  • 3. Relationship Mapping
  • 4. Industry Data Model
Implementation and Solution Design- Solution Architecture
  • 1. Business Requirement Mapping
  • 2. Deployment Best Practices
  • 3. Scalable FSC Solution Design
  • 4. Integration Considerations
Security and Compliance- Compliance Management
  • 1. Sharing and Visibility
  • 2. Data Privacy
  • 3. Consent Management
  • 4. Audit and Regulatory Support
Client and Relationship Management- Client Lifecycle Management
  • 1. Client Onboarding
  • 2. Business Milestones
  • 3. Interaction Summaries
  • 4. Referrals and Leads
Productivity and Automation- Workflow and Automation Features
  • 1. Flow Automation
  • 2. Action Plans
  • 3. OmniStudio Integration
  • 4. Document Checklist Items
Financial Accounts and Goals- Financial Data Management
  • 1. Insurance Policies
  • 2. Financial Accounts
  • 3. Assets and Liabilities
  • 4. Financial Goals

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Salesforce Financial Services Cloud (FSC) Accredited Professional Sample Questions (Q68-Q73):

NEW QUESTION # 68
A system administrator at a financial services company wants to build a report to show Interest Tags.
Which two things should the administrator consider when configuring the report?

Answer: B,D

Explanation:
Interest Tags are a feature of Financial Services Cloud that let users add custom tags to client records to capture client needs, interests, and prospecting opportunities. Some of the things to consider when configuring a report to show Interest Tags are:
When the user defines the custom report type, Topics should be selected as the Primary Object. Topics is the standard Salesforce object that stores the Interest Tags data4. The user can then add other objects as secondary objects, such as Accounts, Contacts,or Opportunities.
To show Interest Tags applied to specific objects, the user can add a filter in the report and select the object name. For example, to show only Interest Tags related to Accounts, the user can add a filter for Entity Type equals Account5.
References:
Interest Tags
Build an Interest Tags Report


NEW QUESTION # 69
Which two limitations should a Salesforce Administrator consider before enabling Person Accounts?

Answer: B,D

Explanation:
The following limitations should be considered before enabling Person Accounts in Financial Services Cloud:
Person Accounts cannot be disabled once they were enabled. Enabling Person Accounts is an irreversible action that affects your data model and user interface. You should carefully evaluate your business needs and test the functionality in a sandbox or developer org before enabling it in production.
Creating a client record via Salesforce Inbox is not supported. Salesforce Inbox is a feature that allows you to access Salesforce data and actions from your email application. However, you cannot use Salesforce Inbox to create a client record as a Person Account. You can only create a client record as an Individual Model record using Salesforce Inbox. Verified Reference: : Salesforce Help Article 4 : Salesforce Help Article 5


NEW QUESTION # 70
Personal Banker Hank Burton is questioning his Referral Score shown in Salesforce Financial Services Cloud.
When is the Referral Score updated?

Answer: A

Explanation:
Explanation
The Referral Score is updated when an opportunity associated with the Referral is Closed Won. The Referral Score is a metric that measures the quality and quantity of referrals that a user creates or receives. The Referral Score is calculated as the number of referrals converted to opportunities divided by the total number of referrals. The Referral Score is displayed in the Referral Summary component on the user's Home page or record page. The Referral Score is updated whenever a referral is converted to an opportunity or an opportunity is closed as won or lost. Verified References: : Salesforce Help Article 2 : Salesforce Help Article 4


NEW QUESTION # 71
Scott Adams is opening a joint savings account with his mom, Rachel Adams. Rachel Adams is the primary member ofthe Adams Household. Personal Banker Hank Burton wants to make sure that Scott's data is rolling up to the Adams Household. How can the Banker accomplish this?

Answer: B

Explanation:
To make sure that Scott's data is rolling up to the Adams Household, the Banker should make the Adams Household Scott's primary Group and edit the Activities & Objects to Roll Up. A primary Group is a construct in Financial Services Cloud that allows you to define the main group for a client.You can use primary Group to roll up financial data from all the financial accounts that are related to the client or the group. By making the Adams Household Scott's primary Group, the Banker can ensure that Scott's financial data is included in the household summary. The Banker can also edit the Activities & Objects to Roll Up to specify which items, such as financial accounts, goals, or referrals, should be rolled up for Scott. Verified References: : Salesforce Help Article 4


NEW QUESTION # 72
Scott Adams is opening a savings account at his mom's bank. The personal banker Hank Burton wants to make sure all Scott's financial data is rolling up to his parent's household, Adams Household. Rachel Adams, Scott's mom already is the primary member of the Adams Household. How can the banker accomplish this?

Answer: C


NEW QUESTION # 73
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