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Salesforce Salesforce-Slack-Administrator Exam Syllabus Topics:

Topic	Details
Topic 1	User Lifecycle Management: This area focuses on managing user accounts throughout their lifecycle in Slack. Candidates will implement authentication options based on organizational requirements and recommend processes for new account creation.
Topic 2	Channel and User Group Administration: This section measures the skills of Salesforce Administrators in setting up and managing Slack channels. Candidates will learn when to use channels versus direct messages or group DMs, as well as when to opt for public or private channels.
Topic 3	Workspace Administration: This domain assesses the competencies of Salesforce administrators in creating and managing Slack workspaces to meet organizational needs. Candidates will determine when a new workspace should be created and manage the approval process for workspace creation.
Topic 4	Fundamentals: This section of the exam measures the skills of Salesforce Administrators and covers the key privileges and responsibilities associated with each Slack user role. Candidates will identify unique features of Slack's paid plans and understand the common responsibilities shared by Admins and Owners. Additionally, this section emphasizes the importance of workspace and organization-level settings and dashboards, focusing on how they contribute to effective Slack management.

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Salesforce Certified Slack Administrator Sample Questions (Q104-Q109):

NEW QUESTION # 104
You're an Org Owner on the Slack Enterprise Grid plan responsible for posting new for your entire organization to read. You want to limit posting permissions to admins only.
Sometimes the newsletters contain important action items, so it's important that everyone in your organization sees the message.
What is the best way to post your message? (Select the best answer)

A. Create a default org-wide channel called #announcements, and post your newsletter in this channel.
B. Send your newsletter in all of your department-specific channels to maximize visibility.
C. Send your newsletter to your team's channel and then copy/paste the link to your message to each team channel in your organization.
D. Send your newsletter to your organizations #general channel, and use the @channel notification

Answer: D

NEW QUESTION # 105
Slack business+ plan and currently authenticates users via username and password.
Your company uses Google Workspace (formerly G Suite) for its identity provider (IdP). Your security team would like to assign specific users or groups of users access to Slack from your IdP (rule-based access).
How would you configure Slack to satisfy these requirements?
(Select the best answer.)

A. Configure Google Workspace Auth to enable users to log in via their Google Workspace credentials, and send out binding emails to existing users to connect their accounts with your IdP.
B. Build a custom SAML connection with Slack in order to use the Google Workspace Id, and apply rule-based access.
C. Configure Google Workspace SAML-based SSO with Slack, and send out binding emails to existing users to connect their accounts with your IdP.
D. Set up Google Workspace SAML-based SSO in a new Slack workspace since your company already uses username and password to authenticate in its existing workspace.

Answer: C

NEW QUESTION # 106
You're a Workspace Owner who recently launched Slack at your company. Google Calendar is one of the essential productivity apps used by everyone in the company. You want to ensure that your colleagues can all access their Google Calendars from Slack.
What is the best way to enable the Google Calendar app for all members of your workspace?
(Select the best answer.)

A. Connect Google Calendar to your company's email domain, and enable domain-wide authentication for Google Calendar app in Slack to automatically install the app for all users.
B. Use the Admin API to automate approvals for Google Calendar app requests
C. Pre-approve the Google Calendar integration so users have the option to easily enable their own calendar apps.
D. Direct all users to integrate their Google Calendar app by posting instructions in your #announcements channel and linking to the app's page in the Slack Apps Directory,

Answer: A

NEW QUESTION # 107
You're a member of a public Slack Connect channel that is being used to collaborate with members of a partner organization. You can see that one of your primary contacts at the partner organization is already a member of the channel, but they're having trouble locating the channel in their Slack instance.
You send them the channel name in a direct message (DM) so that they can search it in Slack, but they still cannot locate the channel.
What is the reason for this?
(Select the best answer.)

A. The employee of the partner organization does not have posting permissions in the channel.
B. The Slack Connect channel is private in the partner organization's workspace, so the employee cannot search for it.
C. The Slack Connect channel may have a different name in the partner organization's workspace.
D. The employee of the partner organization is not a member of the Slack Connect channel.

Answer: C

Explanation:
In Slack Connect, the same channel can have different names in each participating organization's workspace:
"Slack Connect channels may appear with different names in each organization. Members need to search by the name it appears in their own workspace." Therefore, even though you sent the channel name from your side, the user on the partner organization side needs to find it by the name assigned in their workspace. It is not an issue of membership (A), posting permissions (C), or privacy settings (B) in this case.
(Reference: Slack Administration Study Guide - Slack Connect Channel Management)

NEW QUESTION # 108
The Sales team at Large Inc is having trouble figuring out the role Slack should play in their work day. The Sales team travels often and prioritizes time with customers. They don't have a lot of time to attend training.
Which two of the four strategies would help increase adoption on the Sales team? (Choose two.)

A. Run a campaign promoting the Slack mobile app, so the Sales team understands the value of mobility and persistent communications.
B. Send out a weekly email campaign for two months to use Slack with the warning that Slack access will be denied to anyone that joins Slack after the two-month email campaign is finished.
C. Install the Salesforce app in the Sales workspace immediately, as this is the number one integration for Sales teams using Slack.
D. Survey the Sales team to understand what currently makes their job difficult and determine which apps/ integrations and workflows to prioritize.

Answer: A,D

NEW QUESTION # 109
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