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Cisco 700-805 Exam Syllabus Topics:

Section	Objectives
Customer Success and Value Realization	- Customer adoption and success planning - Value tracking and expansion opportunities
Renewals and Subscription Lifecycle	- Renewal lifecycle stages and timelines - Cisco subscription models and licensing basics
Cisco Tools and Platforms	- Partner and quoting systems - Cisco ordering and subscription management tools
Commercial and Contract Fundamentals	- Contract terms and compliance basics - Renewal pricing and discount structures
Renewal Sales Process	- Forecasting and pipeline management - Renewal opportunity management

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Cisco Renewals Manager Sample Questions (Q121-Q126):

NEW QUESTION # 121
Which three financial metrics are critical in measuring subscription renewals? (Choose three.)

A. Net New Sales
B. Training costs
C. Annual Recurring Revenue (ARR)
D. Annualized Order Value (AOV)
E. Renewal Rate
F. Uptime

Answer: B,C,E

NEW QUESTION # 122
What is the implication of on-time renewals for an IT service provider company?

A. Customer satisfaction is improved.
B. No disruption to recurring revenue.
C. There is no significant impact if sales are on plan.
D. Incentives will be paid.

Answer: B

NEW QUESTION # 123
Which approach should be applied when renewing a quote?

A. Solutions led approach
B. Product led approach
C. Reward led approach
D. Concerns led approach

Answer: A

NEW QUESTION # 124
What are Cisco's four steps to higher renewals?

A. Analyze, Implement, Regulate, Maintain consistency
B. Investigate, Diversity, Personalize, Initiate a strategy
C. Align, Simplify, Automate, Build a practice
D. Plan, Streamline, Digitize, Establish routine

Answer: C

NEW QUESTION # 125
A portfolio ' s ACV Growth percent has remained flat across three consecutive renewal cycles, despite a healthy OTRR. Which expansion signal does this pattern indicate?

A. Customers are utilizing current solutions and have no unmet needs driving expansion.
B. Flat ACV Growth is a lagging indicator of declining OTRR performance that will self-correct over time.
C. The renewal base is stable and no action is required beyond maintaining execution practices.
D. Expansion activity is limited and the account team must identify opportunities to add services.

Answer: D

Explanation:
A healthy OTRR (On-Time Renewal Rate) indicates that the organization is executing renewals successfully and on schedule. However, consistently flat ACV Growth across multiple renewal cycles signals that the recurring-revenue base is being retained without meaningful expansion. The appropriate interpretation is therefore that expansion activity is insufficient, and the account team should identify opportunities to increase customer value through additional services, capabilities, or solutions.
Cisco's current Renewals Manager v2.0 blueprint positions the RM not only as a protector of recurring revenue but also as a strategic contributor to growth. It requires candidates to interpret metrics such as ACV and OTRR and to identify expansion signals within the installed base. (Cisco Learning Content) Cisco's current Partner Incentive framework reinforces this distinction. The Growth Rebate is specifically based on increases in eligible ACV bookings relative to the prior rolling four-quarter baseline. If ACV remains unchanged, the portfolio is retaining business but is not generating incremental recurring value.
(Cisco)
Option B incorrectly assumes that flat growth proves customers have no additional needs. Option C ignores the growth component of recurring-revenue management. Option D incorrectly connects flat ACV Growth with declining OTRR; these measure different dimensions of performance.
Therefore, the signal is limited expansion activity requiring additional services or solution-growth motions, making A correct.

NEW QUESTION # 126
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