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Cisco 500-420 exam consists of 55-65 multiple-choice questions and can be taken online or at a testing center. 500-420 exam is timed, and candidates have 90 minutes to complete it. To pass the exam, candidates must score at least 70%. 500-420 exam fee is $300.
Cisco 500-420 certification exam is designed to test the knowledge and skills of individuals who want to become Cisco AppDynamics Associate Performance Analysts. 500-420 exam is one of the most popular certification exams in the IT industry and is highly sought after by professionals who want to demonstrate their expertise in AppDynamics technology.
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NEW QUESTION # 48
A Performance Analyst notices an increase in Business Transaction error rate that is much higher than normal alerts. The Performance Analyst can see these are related to the Health Rules defined for the Shopping Service that is monitored with AppDynamics Browser RUM. While troubleshooting the Performance Analyst wants details on which Browsers and Devices are affected. Which section of the Browser App Dashboard will provide this detail for a given time period?
Answer: D
Explanation:
In the Browser Real User Monitoring (RUM) Dashboard, the Usage Stats section provides insights into user demographics, including the types of browsers and devices they are using. This section would help the Performance Analyst understand which browsers and devices are affected during a specific time period when there has been an increase in the Business Transaction error rate.
References:
AppDynamics documentation on Browser RUM:
https://docs.appdynamics.com/21.6/en/end-user-monitoring/browser-monitoring/browser-real-user-monito
NEW QUESTION # 49
In which two cases does AppDynamics start transaction snapshots? (Choose two.)
Answer: B,C
Explanation:
AppDynamics initiates transaction snapshot collection when a Business Transaction is classified as slow, very slow, stalled, or erroneous, subject to the configured snapshot thresholds and agent collection limits. These snapshots preserve detailed diagnostic context, including call graphs, exit calls, errors, and participating tiers, allowing analysts to isolate the code path or downstream dependency responsible for degraded user experience.
AppDynamics also captures snapshots through periodic snapshot collection. Periodic collection samples transactions at configured intervals even when their performance is normal. This provides representative diagnostic evidence and enables comparison between healthy and problematic executions without requiring every transaction to violate a performance threshold.
A sudden increase in Calls per Minute does not, by itself, constitute a standard snapshot trigger. Workload surges may influence application performance, but snapshots begin only when an applicable collection mechanism or diagnostic condition is satisfied. An "asynchronous session" is also not a standard snapshot- start condition; asynchronous processing can be included within a correlated snapshot after collection has already been initiated.
Relevant CAAPA Study Guide topics include Transaction Snapshots, User Experience Classification, Slow and Error Transactions, Periodic Snapshot Collection, Call Graphs, and Snapshot Collection Thresholds.
NEW QUESTION # 50 
Refer to the exhibit. Using this heap utilization graph, which method is used to confirm if a memory leak is occurring during a certain time frame?
Answer: D
Explanation:
To confirm if a memory leak is occurring, one should refer to the Tiers and Nodes section of the AppDynamics Controller UI, navigate to the Memory tab, and observe the Heap Utilization over time in relation to the Heap ' s Current Usage (MB) versus the Maximum (MB) allocated. Consistent growth in heap utilization or an upward trend that does not decrement even after garbage collection indicates a potential memory leak.
References: AppDynamics documentation on Memory Leak Detection and Heap Analysis.
NEW QUESTION # 51
A Performance Analyst has noticed a significant decrease in an application ' s workload, measured in calls per minute, and is trying to identify the root cause. Which option will give the Performance Analyst insight into the behavior of the affected Business Transactions?
Answer: B
Explanation:
The Performance Analyst should open the Business Transactions view and enable Show Trends. This presents historical behavior for individual Business Transactions, making it possible to identify which transactions experienced a decline in calls per minute and when the change began. The analyst can compare workload patterns across transactions and correlate the decrease with changes in response time, errors, transaction activity, or application usage.
The Top Business Transactions by Load widget emphasizes the highest-volume transactions for the selected period, but it may not clearly expose transactions whose volume has sharply declined. Plotting application- level Calls/min in the Metric Browser confirms that total workload decreased but does not immediately identify the affected Business Transactions. The Application Flow Map focuses on tier and dependency relationships, while Transaction Score summarizes transaction performance classifications rather than workload trends.
The Show Trends capability is therefore the most direct method for examining historical transaction behavior and isolating the Business Transactions responsible for the workload change.
Relevant CAAPA Study Guide topics include Business Transaction Monitoring, Show Trends, Calls per Minute, Workload Analysis, Historical Comparison, and Application Performance Troubleshooting.
NEW QUESTION # 52
Which three Key Performance Indicators (KPIs) are automatically collected when you create an Information Point without adding custom data? (Choose three.)
Answer: D,E,F
Explanation:
When an Information Point is created in AppDynamics without adding custom data, it automatically collects three key performance indicators (KPIs): Response Time, Errors per Minute, and Calls per Minute. Response Time measures the time taken to complete a transaction or operation, providing insights into application performance. Errors per Minute tracks the number of errors occurring within the scope of the Information Point, helping identify problematic areas. Calls per Minute counts the number of times the specified operation or transaction is invoked, indicating its usage frequency and potential impact on application performance.
References:
AppDynamics documentation on Information Points: Discusses the creation and configuration of Information Points, including the default metrics collected.
NEW QUESTION # 53
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