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CompTIA 220-1202 Exam Syllabus Topics:

SectionWeightObjectives
Security28%- Threats and mitigation
  • 1. Data protection and disposal
    • 2. Malware types and removal
      • 3. Social engineering prevention
        - Security fundamentals
        • 1. Authentication and authorization
          • 2. Permissions and access control
            • 3. Zero Trust concepts
              - Network and application security
              • 1. Firewalls and security appliances
                • 2. Encryption technologies
                  • 3. Wireless security protocols
                    Operating Systems28%- Mobile operating systems
                    • 1. Mobile device management
                      • 2. Android and iOS configuration
                        • 3. App installation and security settings
                          - Windows installation, configuration, and management
                          • 1. Command-line tools and scripting
                            • 2. Device drivers and system updates
                              • 3. File systems, partitions, and storage management
                                • 4. Windows 10/11 features and settings
                                  - macOS, Linux, and Chrome OS basics
                                  • 1. Installation and navigation
                                    • 2. System configuration and maintenance
                                      • 3. Command-line operations
                                        Software Troubleshooting23%- Operating system issues
                                        • 1. Update and driver failures
                                          • 2. Boot errors and startup problems
                                            • 3. System crashes and performance issues
                                              - Mobile device troubleshooting
                                              • 1. Performance and battery problems
                                                • 2. App and OS update failures
                                                  • 3. Connectivity and synchronization issues
                                                    - Application and security troubleshooting
                                                    • 1. Application crashes and errors
                                                      • 2. Installation and compatibility problems
                                                        • 3. Security-related issues and fixes
                                                          Operational Procedures21%- Safety and compliance
                                                          • 1. Privacy and regulatory compliance
                                                            • 2. Workplace safety procedures
                                                              • 3. Environmental controls
                                                                - IT service management
                                                                • 1. Disaster recovery planning
                                                                  • 2. Documentation and change management
                                                                    • 3. Backup and recovery processes
                                                                      - Communication and professionalism
                                                                      • 1. Incident reporting
                                                                        • 2. SLA management
                                                                          • 3. Customer service techniques

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                                                                            Exam 220-1202 Vce Format, Latest 220-1202 Exam Bootcamp

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                                                                            CompTIA A+ Certification Exam: Core 2 Sample Questions (Q31-Q36):

                                                                            NEW QUESTION # 31
                                                                            A user reports that after a recent software deployment to upgrade the Testing application, they can no longer use it. However, other employees can successfully use the Testing program.
                                                                            INSTRUCTIONS
                                                                            Review the information in each tab to verify the results of the deployment and resolve any issues discovered by selecting the:
                                                                            First command to resolve the issue
                                                                            Second command to resolve the issue


                                                                            Answer:

                                                                            Explanation:

                                                                            Explanation:

                                                                            1st CLI Resolution
                                                                            copy " C:\Program Files\Testing\msvcp100.dll " " User-PC02\C$\Windows\System32 " /v /y
                                                                            2nd CLI Resolution
                                                                            regsvr32 msvcp100.dll
                                                                            Why These Are the Correct Choices (Exam Logic)
                                                                            Why the COPY command is first
                                                                            The error explicitly states MSVCP100.dll is missing
                                                                            Other users can run the app # the DLL exists on another system
                                                                            The fastest, least disruptive fix (preferred by CompTIA) is to:
                                                                            Copy the known-good DLL into C:\Windows\System32
                                                                            The /v switch verifies the copy, and /y suppresses prompts - both are enterprise-safe defaults This restores the missing runtime dependency immediately.
                                                                            Why REGSVR32 is second
                                                                            After copying a DLL, Windows may not recognize or properly load it
                                                                            regsvr32 registers the DLL with the operating system
                                                                            This ensures:
                                                                            The Testing application can properly call the runtime library
                                                                            The fix persists after reboot


                                                                            NEW QUESTION # 32
                                                                            A small non-profit organization is looking to replace its aging desktop computers. The organization has a very limited budget and wants to avoid expensive per-seat licensing fees. Additionally, the customer is concerned about data privacy and strictly requires that all files be kept locally on the devices rather than in the cloud. Which of the following operating systems should the technician recommend?

                                                                            Answer: D

                                                                            Explanation:
                                                                            The key requirements are (1) avoid expensive licensing fees and (2) keep files locally . Linux best matches both. Quentin Docter explains that open source software is "freer than free," meaning the application is free and the source code is shared, and he explicitly lists " OSs such as Linux " as open source examples. That directly supports the licensing-cost goal. By contrast, Windows and macOS are commercial, licensed operating systems.
                                                                            Chrome OS often works best when users rely heavily on cloud-based services and synchronization, which conflicts with the customer's preference that "all files be kept locally" (even though local storage exists, Chrome OS is commonly positioned around cloud workflows). Linux supports fully local file storage and gives the organization control over storage location, backup choices, and offline access.
                                                                            The All-in-One guide reinforces the idea that some developers (including Linus Torvalds for Linux) made software "freely available for everyone," highlighting Linux as a no-licensing-fee option compared with commercial licensing models. Therefore, the best recommendation is Linux (A) .


                                                                            NEW QUESTION # 33
                                                                            An application's performance is degrading over time. The application is slowing, but it never gives an error and does not crash. Which of the following tools should a technician use to start troubleshooting?

                                                                            Answer: D

                                                                            Explanation:
                                                                            Comprehensive and Detailed Explanation From Exact Extract:
                                                                            Resource Monitor provides real-time monitoring of system performance and resource usage, including CPU, memory, disk, and network usage. It helps technicians identify performance bottlenecks (e.g., high memory or CPU usage) that can cause slowdowns in applications over time without producing crash errors.
                                                                            A: Reliability history logs application crashes or errors - not helpful if the app doesn't crash.
                                                                            B: Computer Management is a broad utility with limited real-time monitoring capability.
                                                                            D: Disk is too vague - tools like CHKDSK can help with disk errors but not general performance degradation.
                                                                            Reference:
                                                                            CompTIA A+ 220-1102 Objective 3.2: Given a scenario, troubleshoot common personal computer issues.
                                                                            Study Guide Section: System performance tools - Resource Monitor, Task Manager


                                                                            NEW QUESTION # 34
                                                                            Which of the following license types allows modification to an application's code?

                                                                            Answer: A

                                                                            Explanation:
                                                                            Open-source licensing allows users to view and modify the application's source code, depending on the specific license terms.


                                                                            NEW QUESTION # 35
                                                                            After using a third-party disk optimization software package, a technician restarts a laptop and receives the message No operating system found. The technician verifies that the BIOS properly recognizes the SSD. Which of the following should the technician do next?

                                                                            Answer: C

                                                                            Explanation:
                                                                            Repairing the Master Boot Record (MBR) from installation media is the next step, as the disk optimization software may have corrupted or removed the boot information, causing the "No operating system found" error.


                                                                            NEW QUESTION # 36
                                                                            ......

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