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Cisco 300-820 Exam Syllabus Topics:

SectionWeightObjectives
Suite and Device Configuration25%- Webex Meetings and Messaging setup
  • 1. Deployment models and feature configuration
  • 2. Endpoint registration and provisioning
- Webex Calling configuration
  • 1. Trunks, route groups, translation patterns
  • 2. Locations, numbers, dial plans, permissions
Collaboration Cloud Technologies25%- Expressway configuration and integration
  • 1. Dial plan, B2B communication, MRA implementation
  • 2. Network, certificates, clustering, QoS setup
- Key concepts and architecture
  • 1. NAT, ICE, TURN, STUN
  • 2. Expressway media traversal and protocol interworking
  • 3. Licensing and backup/restore procedures
Security10%- Security configuration
  • 1. Endpoint, meeting, administration security
  • 2. Trunk and media security policies
- Security architecture and services
  • 1. Encryption, authentication, access control
  • 2. Identity, key management, compliance
APIs and Programmability10%- Webex APIs
  • 1. Messaging, Meeting, Calling, People APIs
  • 2. Events and integration APIs
- Development tools and portals
  • 1. Device macros and automation
  • 2. App Hub, Developer Portal, Room OS Portal
Hybrid and Migration to the Cloud10%- Hybrid services implementation
  • 1. Calendar, directory, message connectors
  • 2. Cloud Connected UC and migration tools
- Deployment models and integration
  • 1. On-premises to cloud migration
  • 2. Video Mesh, hybrid data security
Cloud Management, Suite and Devices Administration20%- Monitoring and troubleshooting
  • 1. Call routing, meetings, messages issues
  • 2. Endpoint and service health monitoring
- Control Hub administration
  • 1. Domain setup, security settings, integrations
  • 2. User, organization, site management

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Cisco Implementing Cisco Collaboration Hybrid and Cloud Technologies (CLHCT) v2.0 Sample Questions (Q219-Q224):

NEW QUESTION # 219
An organization uses Control Hub to manage Webex services. A newly promoted IT staff member is given:
- User Management Admin role
- Device Management Admin role
- Organization-wide scope (not location-limited)
They are asked to onboard new users with Webex Messaging, Webex Meetings, and Webex Calling Professional licenses. However, when they open a new user's profile, only Messaging and Meetings licenses are assignable; the Calling license section is not visible at all. Which configuration issue is the cause?

Answer: A

Explanation:
Webex Calling administration requires the appropriate Calling Admin privilege. Even with organization-wide scope and user/device management roles, the administrator cannot view or assign Webex Calling licenses unless the Calling Admin role is granted.


NEW QUESTION # 220
Which set of actions configures ACME certificates on Expressways?

Answer: C


NEW QUESTION # 221
Refer to the exhibit. A collaboration engineer creates an allow list test file for a Mobile and Remote Access deployment. Which lines are needed to format the test in the file correctly?

Answer: C


NEW QUESTION # 222
Which connection does the traversal zone configuration define?

Answer: A

Explanation:
https://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/expressway/config_guide/X8-
11/Cisco-Expressway-Basic-Configuration-Deployment-Guide-X8-11-4.pdf


NEW QUESTION # 223
What should an engineer use to create users for a Cisco Jabber Cloud Deployment?

Answer: D

Explanation:
Reference:
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/12_6/cjab_b_cloud-and-hybrid-deploymentscisco-jabber-12-6/cjab_b_cloud-and-hybrid-deployments-cisco-jabber-12-6_chapter_0101.html


NEW QUESTION # 224
......

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