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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Delivery and Implementation | 16% | - Feature assessment: out-of-the-box vs custom - Integration and deployment best practices - Solution validation and optimization |
| Topic 2: Discovery | 24% | - Assess customer IT ecosystem and architecture - Define KPIs and business objectives - Analyze requirements and constraints |
| Topic 3: Planning and Design | 60% | - Order capture, quoting and fulfillment design - Migration strategy and data quality - Asset management and MACD flows - Sprint planning and story prioritization - Design scalable product catalog and data model |
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NEW QUESTION # 113
United Telecom (UT) has a high-level of customization in their exiting cultural landscape, which results in higher cost on maintenance and development. They have chosen communication cloud with an expectation that they will be able to drive down the operational cost.
What are the two option to achieve the expectation?
Answer: A,B
NEW QUESTION # 114
ABC Telco wants to offers a self-service portal for their B2C customers so they can browse and order from product catalog. Which salesforce industries based solution helps activate this?
Answer: B
Explanation:
Digital Commerce is the Communications Cloud channel layer designed for high-volume product discovery, configuration, basket management, and self-service ordering. It lets an external portal consume offers and commerce functions from the same Enterprise Product Catalog and CPQ environment without replicating the full catalog into another selling platform. This keeps Communications Cloud as the commercial system of record while exposing channel-appropriate APIs to the web experience. This approach is preferable because it uses the platform feature designed for the exact lifecycle stage involved, rather than forcing the requirement into a neighboring layer. EPC APIs are primarily catalog-management interfaces, while cart APIs operate at a lower transactional CPQ level. Digital Commerce provides the optimized digital-browsing and basket abstraction required for consumer portal use cases and peak digital traffic. In Communications Cloud, that separation materially affects maintainability, performance, and the accuracy of future MACD or order- processing behavior. The solution should therefore preserve parent-child and inventory dependencies, use standard qualification or orchestration semantics, and ensure that downstream systems receive only the information relevant to their responsibility. The same design also simplifies regression testing because the business rule is expressed in one authoritative place and can be validated independently from unrelated product or integration behavior.
Study Guide Reference:Digital Commerce; Digital Commerce APIs; external portals; offer discovery; baskets; digital order capture.
NEW QUESTION # 115
United Telecom has completed the high level design (HLD) phase and has information about the objects involved, data volumes, and file requirements, which three steps should a consultant take to assess the storage need on communication cloud.
Answer: B,C,D
NEW QUESTION # 116
United Telecom has initiated high speed offerings on communication cloud after upgrading its network.
Which out of the box MACD process should UT consider when upgrade existing assets to high speed offers for interested customer.
Answer: D
Explanation:
Change of Plan is the standard asset-based ordering process for moving an existing customer from one commercial plan or bundle to another while preserving service continuity. The transformation compares the current asset structure with the target offer, retaining components that can continue, adding newly required elements, and disconnecting components that no longer apply. This is the natural operation for upgrades and downgrades between defined service plans. This is the decisive architectural point in this scenario because the Salesforce Industries model separates commercial selling concerns from fulfillment, lifecycle, and integration concerns. A generic Modify is better suited to changes within the same product configuration, while disconnecting and creating a new order unnecessarily breaks lifecycle continuity. A Promotion changes commercial terms but does not perform the service-plan transformation. Using the standard capability also keeps the design supportable across releases, reduces unnecessary custom code, and makes operational behavior easier to trace during troubleshooting. From an implementation perspective, the configuration should be tested with representative product structures and transaction volumes so that rules, mappings, and downstream dependencies behave exactly as intended. The resulting design is therefore both functionally correct and aligned with the managed Communications Cloud operating model.
Study Guide Reference:Asset-Based Ordering; MACD; Change of Plan; offer transformation; service continuity.
NEW QUESTION # 117
Universal Connect (UC) offers dedicated internet service to business customer. UC requires that when the first dedicated internet service is added then it automatically adds the customer premises Equipment (CPE). UC also has requirement to be able to use the same Ethernet access device for their future offerings like VOIP and business TV. How should consultant model have dedicated internet services and Ethernet across devices offers
Answer: A
NEW QUESTION # 118
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