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| Certification Vendor: | CIPS |
|---|---|
| Exam Name: | Commercial Negotiation |
| Exam Number: | L4M5 |
| Exam Format: | Objective Response, Multiple Choice |
| Certificate Validity Period: | No Expiration |
| Available Languages: | English |
| Exam Price: | £80 |
| Real Exam Qty: | 60 |
| Related Certifications: | CIPS Level 4 Diploma in Procurement and Supply |
| Passing Score: | 70% |
| Exam Duration: | 90 minutes |
| Sample Questions: | CIPS L4M5 Sample Questions |
| Exam Way: | Online or at a CIPS approved exam center |
| Pre Condition: | Candidates should ideally be working in or have experience of procurement and supply. No formal pre-requisites, but completion of Level 3 or equivalent experience is recommended. |
| Official Syllabus URL: | https://www.cips.org/qualifications/procurement-and-supply-qualifications/ |
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CIPS L4M5 exam covers a wide range of topics related to commercial negotiation, such as the negotiation process, negotiating techniques, and legal considerations in contract negotiation. L4M5 exam also focuses on the importance of effective communication, stakeholder management, and risk management in negotiation. The knowledge and skills gained through L4M5 Exam are highly relevant to procurement professionals who are responsible for negotiating contracts and agreements with suppliers, vendors, and other stakeholders.
NEW QUESTION # 344
Maria, an NHS buyer, needs cost savings due to budget cuts. She plans to achieve savings with a collaborative supplier. Which negotiation approach should she use?
Answer: B
Explanation:
With a collaborative supplier, the appropriate approach is Win-Win (integrative). Both sides aim to create savings while maintaining partnership value. Win-Lose would damage collaboration, while Lose-Lose sacrifices value on both sides. Win-Perceived Win is based on optics rather than actual balance. By adopting a win-win approach, Maria ensures sustainable cost reductions while protecting critical NHS supplier relationships.
Reference: CIPS L4M5 (2nd ed.), LO 1.1 - Win-win strategies in collaborative supplier relationships.
NEW QUESTION # 345
Ma Bell was the sole provider of landline telephone service to most of the US in 1980s. This is an example of...?
Answer: A
Explanation:
A monopoly exists when only one company can supply an essential product or service in a given region because of significant barriers to entry for any competitor. The barriers can be legal, regulatory, economic, or geographic. Ma Bell case is an example of monopoly. The company was broken up in 1982.
A monopsony is a market structure in which a single buyer substantially controls the market as the major purchaser of goods and services offered by many would-be sellers.
Pure or perfect competition is a theoretical market structure in which the following criteria are met:
- All firms sell an identical product (the product is a "commodity" or "homogeneous").
- All firms are price takers (they cannot influence the market price of their product).
- Market share has no influence on prices.
- Buyers have complete or "perfect" information-in the past, present and future-about the product being sold and the prices charged by each firm.
- Resources for such a labor are perfectly mobile.
- Firms can enter or exit the market without cost.
Monopolistic competition characterizes an industry in which many firms offer products or services that are similar, but not perfect substitutes. Barriers to entry and exit in a monopolistic competitive industry are low, and the decisions of any one firm do not directly affect those of its competitors. Monopolistic competition is closely related to the business strategy of brand differentiation Reference: CIPS study guide page 105-110 LO 2, AC 2.2
NEW QUESTION # 346
At which stage in a negotiation would questions be asked to obtain missing information?
Answer: C
Explanation:
There are 5 key phases of negotiation:
The opening phase: confirm understanding and get the issue on the table The testing phase: check assumption and confirm understanding The proposing phase:asking 'if' The bargaining phase: using tradeables The agreement and closing phase The testing could take the form of questions following a presentation by either side or questions on a tender or proposal document received by the buyer from the potential supplier. The testing phase is necessary to confirm that your approach and objectives are appropriate for the negotiation situation you now find yourself in.
Careful listening, observation and interpretation of TOP's responses may give indication of the following:
Areas where TOP is willing and unwilling to make concessions
What factors or issues TOP places a high value on
If there are any non-commercial or emotional factors that may be pertinent TOP's underlying interests - why they are taking the positionthey are.
NEW QUESTION # 347
A garden furniture supplier who is currently in negotiations for a high-value contract has offered the procurement manager a visit to their site. The supplier suggests that during this visit, they can undertake the contract negotiation. What would be an appropriate response from the procurement manager?
Answer: C
Explanation:
Negotiating at the supplier's site can give the supplier a psychological advantage due to their familiarity with the setting. To ensure a neutral and balanced negotiation environment, it's preferable to conduct negotiations in a neutral location or through structured channels, as recommended in CIPS's guidance on negotiation settings.
NEW QUESTION # 348
Which of the following are the most typical characteristics of integrative approach to negotiation? Select TWO that apply.
Answer: A,C
Explanation:
Integrative approach to negotiation used when the interested parties are attempting to create more of something of value to share, also known as collaborative approach or win-win. Integrative, interest-based negotiation can facilitate constructive, positive relationship and establishes contracts between parties on a foundation of goodwill. In integrative bargaining, both parties seek to 'expand the pie' by creating more value for both the buyer and the seller. Integrative negotiation 'shares the pie' and is interest rather than positional based.
In distributive bargaining, the focus is on claiming value and getting as much of the pie as parties can.
LO 1, AC 1.2
NEW QUESTION # 349
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