Valid Salesforce Salesforce-Communications-Cloud Mock Test, Salesforce-Communications-Cloud Related Exams

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Salesforce Salesforce-Communications-Cloud Exam Overview:

Certification Vendor:	Salesforce
Exam Name:	Salesforce Communications Cloud Accredited Professional (AP) Exam
Exam Number:	Salesforce-Communications-Cloud-AP
Exam Price:	USD 75
Real Exam Qty:	60
Exam Duration:	105 minutes
Exam Format:	Multiple Choice, Multiple Select
Related Certifications:	Salesforce Industry Cloud Credentials Salesforce OmniStudio Consultant Salesforce Communications Cloud
Available Languages:	English
Recommended Training:	Salesforce Trailhead - Communications Cloud OmniStudio Learning Modules
Exam Registration:	Salesforce Credentials Registration
Sample Questions:	Salesforce Salesforce-Communications-Cloud Sample Questions
Exam Way:	Online proctored exam via Salesforce authorized testing provider
Pre Condition:	Recommended: Familiarity with Salesforce platform fundamentals and Industry Cloud concepts
Official Syllabus URL:	https://trailhead.salesforce.com/credentials/accredited-professional

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Salesforce Salesforce-Communications-Cloud Exam Syllabus Topics:

Topic	Details
Topic 1	Discovery: This section evaluates the abilities of Communications Cloud professionals to assess customer IT ecosystems, define KPIs, map business processes, and address data volume considerations to align Salesforce Communications Cloud solutions with business objectives.
Topic 2	Delivery: It focuses on translating final designs into implementations by distinguishing OOTB functionality from customizations, aligning architecture and order components, and devising data migration strategies. Mastery in this topic highlights capability as a Communications Cloud professional.
Topic 3	Planning and Design: The topic measures expertise of aspiring Salesforce Communications Cloud professionals in designing scalable, best-practice-driven solutions, including product catalog modeling, order fulfillment, and migration strategies. Communications Cloud professionals are tested on aligning processes and requirements to architectural guidelines, prioritizing user stories, and designing asset management flows.

Salesforce Communications Cloud Accredited Professional (AP) Exam Sample Questions (Q29-Q34):

NEW QUESTION # 29
UC is communications service provider using communication cloud. UC have one callout to the activation system per mobile services and then one calls out to the billing system per item decomposed. How should consultant configure the orchestration to meet the requirement

A. Create an orchestration plan definition with two orchestration item definition with an orchestration dependency between activation orchestration item to order item and the scope of the billing orchestration item to global
B. Create two orchestration plan definition with single orchestration item definition, each orchestration dependency on orchestration item. Set the scope of activation orchestration plan to order and scope of the billing orchestration item to order line item
C. Create two orchestration plan definition with single orchestration item definition, each orchestration item Set the scope of activation orchestration plan to order and scope of the billing orchestration item to global.
D. Create an orchestration plan definition with two orchestration item definition with an orchestration dependency between activation orchestration item to main order item and the scope of the billing orchestration item to order

Answer: D

NEW QUESTION # 30
UC uses communication cloud but their legacy system has a large products module on a per stock keeping Unit ( SKU) basis. UC wants to rationalize their product catalog What are the three options should consultant configure to meet this requirement

A. Fields
B. Price lists
C. Pricing plan
D. Calculation Matrix
E. Attribute

Answer: A,D,E

NEW QUESTION # 31
Orbit telecommunication has announced that their B2C mobile business is doing well and there will be high order increase next year well beyond anything they had planned.
What are the two preparatory steps that a consultant should take to ensure the stability in production?

A. Ensure platform events mode is enabled
B. Ensure that customer have enough Async Apex Callouts and platform events available to cover the load
C. Ensure Enterprise sales management (ESM) is employed to split the large order prior to submission to order management system
D. Ensure mule soft is employed for integration to reduce the consumption of salesforce resources

Answer: A,B

Explanation:
To prepare for a high order increase, ensuring sufficient Async Apex Callouts and Platform Events (B) and enabling Platform Events mode (C) are crucial steps. These preparations help manage the increased load efficiently, maintaining system stability and performance.References:Salesforce governor limits documentation and Platform Events configuration.

NEW QUESTION # 32
United Telecom has release plan for their digital transformation it includes both legacy CRM and their new communication cloud, both of which will be active until the digital transformation is complete.Customer data from the legacy CRM will be migrated into communication cloud as part of first phase of the digital transformation project. There are business critical operations that will remains active in legacy CRM after the first phase of project. Which strategy should a consultant recommended to keep the customer data to sync between the legacy CRM and communication cloud?

A. Introduce customer data management system as a part of digital transformation to keep customer data up to date
B. Synchronize real time customer data between the two CRMs at the end of business day using batch updates.
C. Synchronize real time customer data between the two CRMs when updated happens in either of the two CRMs
D. Allow updated on Customer Data only on Communication cloud and synchronize the update to the legacy CRM

Answer: C

Explanation:
To keep customer data synchronized between the legacy CRM and Salesforce Communications Cloud during a phased digital transformation, real-time data synchronization when updates occur in either system (A) is the most effective strategy. This ensures that customer data remains consistent and up-to-date across both platforms, facilitating seamless operations and data integrity throughout the transformation process.
References:Best practices for CRM data synchronization and Salesforce integration patterns.

NEW QUESTION # 33
Universal Connect (UC) offers dedicated internet service to business customer. UC requires that when the first dedicated internet service is added then it automatically adds the customer premises Equipment (CPE). UC also has requirement to be able to use the same Ethernet access device for their future offerings like VOIP and business TV. How should consultant model have dedicated internet services and Ethernet across devices offers

A. Model the Ethernet access device and dedicated internet service offers as two standalone offer with a recommends relationship that recommends the Ethernet access device when internet service is added
B. Model the Ethernet access device as a child product of the dedicated internet service offer
C. Model dedicated internet service as a child product of the Ethernet access device offer.
D. Model Ethernet access device and dedicated Ethernet service offers as two standalone offers with an auto add relationship that adds the Ethernet access device when a dedicated internet service is added.

Answer: D

NEW QUESTION # 34
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