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| Section | Weight | Objectives |
|---|---|---|
| Software Troubleshooting | 22% | - Common OS issues
|
| Operating Systems | 31% | - Other operating systems
|
| Security | 25% | - Security practices
|
| Operational Procedures | 22% | - Professionalism and communication
|
>> 220-1202 Valid Exam Topics <<
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NEW QUESTION # 51
An end user reports that their computer will not load Windows. Which of the following should a technician check after inspecting the computer hardware and verifying that it is working properly?
Answer: A
Explanation:
If the hardware is functioning properly but Windows does not load, the technician should verify that the system is configured to boot from the correct drive. An incorrect boot order can prevent the system from locating the installed operating system.
NEW QUESTION # 52
What is the next step a technician should take after completing malware cleanup?
Answer: C
Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
Once the system is cleaned, the next priority is toeducate the useron safe practices to prevent recurrence.
FromQuentin Docter - CompTIA A+ Complete Study Guide:
"Post-malware remediation should include user education to prevent reinfection and identify how the malware was introduced."
NEW QUESTION # 53
Due to recent security issues, the finance department requires a shorter screensaver timeout. Which of the following should a technician use to accomplish this task?
Answer: C
Explanation:
The correct answer is A. gpedit.msc, which opens the Local Group Policy Editor. Group Policy allows administrators to configure and enforce security-related settings, including screensaver timeout, password protection, and automatic locking, across systems or user accounts.
According to the Quentin Docter - CompTIA A+ Complete Study Guide, Group Policy is commonly used to enforce security policies such as inactivity timeouts, especially in departments handling sensitive data like finance or HR.
The Travis Everett & Andrew Hutz - All-in-One Exam Guide explains that screensaver timeout settings can be configured under User Configuration # Administrative Templates # Control Panel # Personalization, ensuring systems lock automatically after a defined period of inactivity.
The Mike Meyers / Mark Soper Lab Manual reinforces that tools like certmgr.msc manage certificates, devmgmt.msc manages hardware devices, and perfmon.msc monitors system performance. None of these tools control user security policies.
Because the requirement is to enforce a shorter screensaver timeout for security, Group Policy Editor is the correct and professional tool, making A the correct answer.
NEW QUESTION # 54
A Windows user wants a filesystem that protects confidential data from attackers who have physical access to the system. Which of the following should the user choose?
Answer: C
Explanation:
EFS (Encrypting File System) is a feature of Windows that provides filesystem-level encryption. It is designed to encrypt files and folders to protect them from unauthorized access, even if an attacker has physical access to the computer.
ext: A filesystem type used primarily in Linux, without native encryption features for Windows.
APFS: Apple's filesystem, used in macOS and iOS.
FAT: A simple filesystem type with no encryption features.
EFS: The correct choice for a Windows user needing to encrypt data at the filesystem level to protect against unauthorized physical access.
NEW QUESTION # 55
A secretary receives an email from the company's chief executive officer with a request to pay a vendor immediately. After the payment is made, the chief executive officer tells the secretary that they never sent that email. Which of the following social engineering tactics best describes this type of attack?
Answer: B
Explanation:
This is a classic Business Email Compromise (BEC) scam - the attacker pretended to be (impersonated) the CEO in order to trick the secretary into making an urgent payment. The key detail is that the attacker assumed someone else's identity (the CEO) to exploit the trust and authority associated with that role.
NEW QUESTION # 56
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