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| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified Agentforce Life Sciences Consultant |
| Exam Number: | Als-Con-201 |
| Exam Price: | $200 USD |
| Certificate Validity Period: | 2 years |
| Related Certifications: | Salesforce Certified Administrator Salesforce Certified Sales Cloud Consultant |
| Available Languages: | English |
| Exam Duration: | 105 minutes |
| Passing Score: | 63% |
| Exam Format: | Multiple Select, Multiple Choice |
| Real Exam Qty: | 60 |
| Sample Questions: | Salesforce ALS-Con-201 Sample Questions |
| Exam Way: | Online proctored exam |
| Pre Condition: | Recommended: Salesforce Certified Administrator and Salesforce Certified Sales Cloud Consultant certifications; experience with Salesforce Health Cloud |
| Official Syllabus URL: | https://trailhead.salesforce.com/credentials/agentforce lifes sciences consultant |
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質問 # 66
Choose 1 option.
Cumulus Pharma has deployed an Experience Cloud site to serve as the portal for Remote Engagement video calls. When a Healthcare Provider (HCP) attempts to join a call using the link provided in their email, they receive an insufficient permissions error.
What should the Agentforce Life Sciences Consultant assign to the Site Guest User to resolve this access issue?
正解：A
解説：
Option C is correct because the issue occurs when an HCP joins a Remote Engagement call through an Experience Cloud site link. In this flow, the external HCP typically accesses the site as the Site Guest User, so the guest user needs the correct permission set to use the remote engagement experience. Salesforce Help for creating an Experience Cloud site for Remote Engagement states that admins must assign permission sets to the guest user of the site, including Access Remote Engagement for Digital Experience. This directly matches the error in the question: the HCP reaches the site, but receives an insufficient permissions error.
Option A is incorrect because the Life Sciences Commercial Admin permission set is intended for administrative users, not the Site Guest User serving an unauthenticated Remote Engagement portal. Assigning broad admin permissions to a guest user would also be inappropriate from a security and compliance perspective. Option B is also incorrect because the requirement is not to license the HCP as a Customer Community Plus user. The scenario describes an HCP joining from a link, and the Salesforce setup guidance specifically identifies a permission-set assignment for the Site Guest User.
Therefore, the consultant should assign the Access Remote Engagement for Digital Experience permission set to the Experience Cloud Site Guest User.
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質問 # 67
Choose 1 option.
Cumulus Pharma's field sales reps use the Medical Insights feature in Agentforce Life Sciences for Customer Engagement to record insights from their interactions with Healthcare Providers (HCPs). The reps often collect these insights during visits at the HCP's office.
Which configuration makes it possible for users to quickly report a medical insight while managing a visit on their iPad?
正解：A
解説：
The correct answer is B because Life Sciences Cloud supports configuring quick actions for the mobile app through the Admin Console. Salesforce Help for Medical Insights states that Medical Insights can be made available to users in the Life Sciences mobile app so users can view their own insights and insights shared with them. Salesforce Help also describes Quick and Custom Action Management as the way to simplify user experiences in Salesforce and the Life Sciences for Customer Engagement mobile app by leveraging quick actions and custom actions.
The requirement is not merely to expose the Medical Insights tab. The rep must be able to quickly report a medical insight while managing a visit on an iPad. Configuring the Create Medical Insights quick action in the Admin Console makes the action available in the mobile workflow where reps need it. This supports fast, in-context capture of field observations during a visit.
Option A is incorrect because creating a custom action and custom flow adds unnecessary complexity when the standard quick action can be configured declaratively. Option C is also not the best answer because editing the Visit page layout and adding a generic standard action may not make the action available correctly in the Life Sciences mobile app experience. The Admin Console is the correct configuration point for mobile quick actions. Therefore, the consultant should configure the Create Medical Insights quick action using the Admin Console.
質問 # 68
Choose 1 option.
Cumulus Pharma has a unique record for a Healthcare Provider (HCP). During a visit, a field sales rep captures another address in Contact Point Address and marks it as primary, without updating the existing address record that is already marked as primary. The company's admin has scheduled the out-of-the-box Account Address batch jobs to run nightly.
Which record will the job use as primary?
正解：B
解説：
The correct answer is C because the out-of-the-box Account Address batch job resolves duplicate primary Contact Point Address records by using the last modified record that is marked as primary. Salesforce Help for Life Sciences Account Address batch jobs states that if multiple Contact Point Address records are marked as primary, the job uses the last modified record marked as primary. This directly matches the scenario where the sales rep creates or updates another Contact Point Address and marks it as primary while the previous primary address remains unchanged.
Because both address records are now marked as primary, the batch job must determine which one should be treated as the effective primary address. Since the newly captured address was modified most recently and is marked as primary, the nightly Account Address batch job will use that last modified primary record. This behavior helps Life Sciences Cloud maintain a consistent primary-address reference when conflicting primary flags exist.
Option A is incorrect because the previous primary record is no longer the most recently modified primary record. The system does not automatically prefer the older record simply because it was primary first. Option B is incorrect because the newly captured record is not non-primary; the rep explicitly marked it as primary. The rule applies to records marked as primary, and among those records, the most recently modified one is selected. Therefore, the batch job will use the last modified record.
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質問 # 69
Choose 1 option.
Medical Science Liaisons (MSLs) at Cumulus Pharma must capture qualitative observations during Healthcare Provider (HCP) visits and ensure this data is visible on the related Account and Visit records.
Which configuration meets this requirement?
正解：A
解説：
Option B is correct because Salesforce Life Sciences Cloud Medical Insights uses Medical Insight and Medical Insight Account configuration to capture and surface qualitative observations from engagements. Salesforce Help states that admins configure Medical Insight and Medical Insight Account objects by customizing the record page layout and creating required field sets. This directly matches the requirement: MSLs need to record qualitative observations and make those insights visible in the related account and visit context.
Medical Insights are intended to record observations or insights from HCP engagements, while the related Medical Insight Account object supports association of those insights with relevant accounts. By configuring layouts and field sets, the consultant controls which insight fields are available to users and how the data appears in the Life Sciences user experience. This is a standard configuration approach rather than a custom development pattern.
Option A is incorrect because feed tracking supports collaboration and Chatter-style record-feed updates; it does not configure the Medical Insights data-entry and display model. Also, "Product Insight" is not the standard object referenced for this Life Sciences Medical Insights setup. Option C is incorrect because assessment task flows and Medical Inquiry metadata are separate capabilities. Medical Inquiries manage HCP questions and responses, while Medical Insights capture field observations. Therefore, the consultant should customize the Medical Insight page layout and create field sets on Medical Insight and Medical Insight Account objects.
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質問 # 70
Choose 1 option.
The intake team at Cumulus Pharma handles Healthcare Provider (HCP) consent forms by fax and email. The operations manager needs a report to analyze the volume of documents based on whether they were "Incoming" or "Outgoing" to HCPs. The report must filter based on the direction of the document flow using standard fields.
Which field on the Received Document object should an Agentforce Life Sciences Consultant recommend for grouping this report?
正解：B
解説：
The correct answer is B because the standard field that represents whether a received document is incoming or outgoing is Direction. Salesforce's Life Sciences Cloud Developer Guide for the ReceivedDocument object lists direction values such as INCOMING - Incoming and OUTGOING - Outgoing, which directly matches the reporting requirement in the scenario.
The operations manager wants to analyze document volume based on whether consent forms are flowing into the organization from HCPs or being sent out to HCPs. That is a directional reporting requirement, not a document lifecycle or status requirement. Grouping the report by the Direction field allows the team to separate inbound consent forms from outbound documents using standard Salesforce data rather than creating a custom field or relying on interpretation.
Option A, Flow Type, is incorrect because the question is not asking about a business process type, document-processing flow, or automation path. It specifically asks for whether the document was incoming or outgoing. Option C, Document Status, is also incorrect because status would indicate where the document is in its lifecycle, such as received, processed, pending, or completed depending on configuration. Status does not define the direction of the document exchange. Therefore, the consultant should recommend grouping and filtering the report by the standard Direction field on Received Document.
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質問 # 71
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ALS-Con-201試験攻略: https://www.jpexam.com/ALS-Con-201_exam.html