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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Design for Security | 19% | - Request the appropriate scopes for your app's use case. - Request the appropriate tokens for your app's use case. - Identify the steps you could take to make your app communicate securely in Slack. - Implement the OAuth installation flow. - Store and retrieve data and tokens safely. - Design for security. |
| Topic 2: APIs for Managing Your Slack | 12% | - Recommend when to use the Discovery API for data-loss prevention, compliance archiving, or eDiscovery. - Recommend when to use an Admin API to automate a Slack workspace or org administration. - Use the SCIM API to manage Slack users and user groups. - Monitor workspace events with the Audit Logs API. - Identify the required user role to generate a token to use APIs to automate a Slack workspace or org administration. |
| Topic 3: Tools | 5% | - Recommend when to use sample code and external resources. - Explain the purpose and value of Block Kit Builder. - Recommend when to use the Bolt development framework to build Slack apps. - List some use cases for Slack Developer Tools (SDT). |
| Topic 4: Core Development (Workflows, Modals, Interactivity) | 48% | - Develop interactive components such as modals and home tabs. - Handle interactive payloads and events effectively. - Integrate Salesforce data with Slack applications. - Build and deploy workflows using Workflow Builder and the Slack CLI. |
| Topic 5: Apps in the Slack Platform | 7% | - Identify when to set up a team to collaborate on a Slack app. - Recommend how to automate and enhance operations on a Slack workspace. - Recommend when to use Slack's different surfaces (user touchpoints including App home, modals, and messages) for a range of use cases. |
| Topic 6: Design for Scale | 9% | - Design your app to match the unique platform architecture, features, and roles of Enterprise Grid. - Describe the characteristics of an Enterprise Grid Sandbox. - Recommend when to add support for channels that are shared externally with Slack Connect. |
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128. Frage
A company wants to develop a Slack app for managing customer support tickets. The app should enable support staff to receive and respond to tickets efficiently.
What workflow should be implemented?
Antwort: B
Begründung:
Develop a bot that automatically assigns tickets to support staff in a private channel A bot that automatically assigns tickets to support staff in a private channel is an effective way to manage customer support tickets. It ensures organization and privacy, while also allowing for efficient tracking and response to each ticket.
Why not the other options:
*A public channel might lead to unorganized ticket submission and can compromise customer privacy.
*Direct messages do not provide a centralized system for managing and tracking support tickets..
*Relying on email integration does not fully leverage Slack's interactive capabilities and may lead to delayed responses.
129. Frage
What must exist before creating a Slack CLI project if you don't already have a workspace?
Antwort: A
Begründung:
Slack's current quickstart recommends using a developer sandbox when a developer does not already have a suitable Slack workspace for application development. A developer sandbox provides an isolated environment where an app can be installed, tested, and iterated without disrupting a production workspace. Slack CLI includes sandbox-related tooling, and the quickstart treats the sandbox as the preferred development environment for users who lack an existing workspace. A paid Slack plan, Enterprise Grid organization, or verified domain is not a prerequisite simply to begin a Slack CLI project. Strictly speaking, Slack documentation frames the sandbox as the recommended development workspace rather than a universal technical requirement in every circumstance; however, among the supplied choices, B is unequivocally the intended and correct answer.
130. Frage
Your security team asks you to develop an app that:
* syncs with an employee database built internally, and
* provisions users automatically for your Slack Enterprise Grid plan.
You start to design an app using the SCIM API, but realize you aren't able to install it in your grid without asking for some help.
Which two roles must the installing user belong to when they install a Slack app that uses SCIM and request the admin scope?
Antwort: E
Begründung:
Under Slack's current SCIM documentation, Org Owner is the valid role for installing a SCIM application in an Enterprise organization. Slack requires an OAuth token carrying the admin scope for SCIM operations.
Both Org Owners and Org Admins may subsequently use SCIM functionality to modify users, provided the token-generating account retains sufficient privileges. However, Slack explicitly distinguishes token usage from application installation: only an Org Owner can install the SCIM app on an Enterprise organization.
Therefore, the supplied question is structurally defective because it instructs the candidate to "Choose 2 options," while current official Slack SCIM requirements yield only one correct choice from the available options: D. An App Collaborator is an application-development role and does not confer Enterprise administration authority. Apps Admin and Moderator likewise do not satisfy SCIM installation requirements.
Org Admin is relevant to SCIM administration and certain admin.* APIs, but is not sufficient for installing the SCIM application itself. The source bank marks C and D; that key should be corrected. This belongs to APIs for Managing Your Slack, particularly SCIM provisioning, administrative authorization, and Enterprise organization role requirements.
131. Frage
Your team is developing a Slack app for weekly team status updates. The app needs to present concise information in an engaging format.
Which Block Kit component would be most suitable for displaying these status updates?
Antwort: A
Begründung:
Implement a series of section blocks with fields to succinctly outline key points from each team member Section blocks with fields are ideal for organizing and presenting concise information in a structured and readable format. This allows for clear communication of key points from each team member's weekly status, making the updates easy to follow and visually engaging.
Why not the other options:
*Context blocks are better suited for supplementary information and might not effectively organize multiple team updates.
*Actions blocks with buttons are typically used for interactive elements, not for displaying static information.
*Image blocks, while visually appealing, may not effectively convey detailed textual updates and can be more complex to update regularly.
132. Frage
Which of these best describes 'message shortcuts'?
Antwort: A
Begründung:
Message shortcuts are Slack app shortcuts specifically associated with an existing message. Slack distinguishes them from global shortcuts: global shortcuts can be initiated independently of message or channel context, whereas message shortcuts appear in an individual message's context menu and provide the app with information about that message. This makes message shortcuts particularly appropriate for operations such as creating a task from a message, escalating content, saving information to an external system, or launching a modal pre-populated with message context. Invoking the shortcut generates an interaction payload that the application processes. Message shortcuts are not keyboard-navigation commands, recurring-message schedulers, or administrator-only operations. Their distinguishing characteristic is that they provide an application action tied directly to the message selected by the user. Therefore, A is correct.
133. Frage
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