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| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified Education Cloud Consultant Exam |
| Exam Number: | Education-Cloud-Consultant (also ED-Con-101) |
| Exam Price: | $200 USD (excluding taxes) |
| Certificate Validity Period: | 1 year |
| Passing Score: | 67% |
| Exam Format: | Multiple-select, Multiple-choice |
| Available Languages: | English |
| Exam Duration: | 105 minutes |
| Real Exam Qty: | 60 scored + up to 5 unscored |
| Related Certifications: | Salesforce Certified Administrator |
| Recommended Training: | Trailhead: Prepare for Your Salesforce Education Cloud Consultant Credential |
| Exam Registration: | Salesforce Webassessor Registration |
| Sample Questions: | Salesforce Education-Cloud-Consultant Sample Questions |
| Exam Way: | Online remote proctored or onsite at Pearson VUE testing centers |
| Pre Condition: | Must hold active Salesforce Certified Administrator certification |
| Official Syllabus URL: | https://trailhead.salesforce.com/en/credentials/educationcloudconsultant |
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Salesforce Certified Education Cloud Consultant Exam (WI21) covers a range of topics, including managing student data, designing and implementing Salesforce Education Cloud solutions, and configuring and customizing the platform to meet the unique needs of educational institutions. Education-Cloud-Consultant Exam also covers best practices for implementing Salesforce Education Cloud in accordance with industry standards and regulations.
NEW QUESTION # 17
A university plans to implement Salesforce. The project lead is drafting a communication plan and has asked the consultant to provide examples of communications to send after implementation.
Which communication example should a consultant recommend?
Answer: B
Explanation:
User contest and post go-live recap are two communication examples that the consultant can recommend to send after implementation. User contest is a typeof communication that encourages users to participate in a competition or a challenge related to using Salesforce, such as completing a certain number of tasks, earning badges on Trailhead, or submitting feedback or ideas. User contest can help increase user engagement, adoption, and satisfaction with Salesforce. Post go-live recap is a type of communication that summarizes the results and outcomes of the implementation project, such as key achievements, lessons learned, success stories, or next steps. Postgo-live recap can help celebrate the project completion, acknowledge the project team and stakeholders, and provide guidance for future improvements. Teaser email and project sponsor profile are two communication examples that the consultant can recommendto send before implementation.
References:
https://www.salesforce.org/wp-content/uploads/2019/03/Education_Cloud_COE_Guide.pdf
https://trailhead.salesforce.com/en/content/learn/modules/change_management
/change_management_communicate
NEW QUESTION # 18
The director of retention wants to use Advisor Link to track early alerts, help students schedule appointments with their advisers, and create program plans.
Which two options are required to use Advisor Link?
Choose 2 answers.
Answer: B,D
NEW QUESTION # 19
An Admissions Department is evaluating data analytics tools to help determine the likelihood that accepted students will enroll at its school.
Which solution should the consultant recommend?
Answer: D
Explanation:
Explanation
Einstein Prediction Builder is a solution that the consultant can recommend to help the Admissions Department determine the likelihood that accepted students will enroll at its school. Einstein Prediction Builder is a feature that allows users to create custom predictions based on their Salesforce data, using artificial intelligence. Einstein Prediction Builder can be used to predict various outcomes, such as churn, retention, conversion, or enrollment. The Admissions Department can use Einstein Prediction Builder to create a prediction field on the Opportunity object that indicates the probability of an accepted student enrolling at the school. Advisor Link Pathways, Tableau Prep Builder, and Einstein Next Best Action are not solutions that can help the Admissions Department determine the likelihood that accepted students will enroll at its school.
References:
https://help.salesforce.com/s/articleView?id=sf.einstein_prediction_builder.htm&type=5
https://trailhead.salesforce.com/en/content/learn/modules/einstein_prediction_builder_basics
NEW QUESTION # 20
The AlumniAssociation is interested in using Education Cloud to support its operations The Association tracks alumni interestsandhosts networking activities.
Which of these Education Cloud considerations should the consultant discuss with theAssociation?
Answer: A
Explanation:
The consultant should discuss with the Alumni Association theoption of leveraging a third-party app to support event management, such as Eventbrite or Fonteva Events, which are available on the AppExchange.
Education Cloud does not have a native event management solution. Installing Insights Platform or NPSP into their Education Cloud environment are not relevant considerations for event management. References:
https://trailhead.salesforce.com/en/content/learn/modules/education-cloud-basics/education-cloud-solutions
https://appexchange.salesforce.com/appxStore?type=Product&keywords=event
NEW QUESTION # 21
The IT department at a university is evaluating open source solutions for student recruitment.
Which consideration should the consultant discuss with the department?
Answer: C
Explanation:
Explanation
The consultant should discuss with the IT department that the code of open source solutions is directly accessible, which means that they can view, modify, and customize it according to their needs. However, this also means that they are responsible for maintaining and updating the code, as well as ensuring its security and compatibility. The code of open source solutions is not maintained by Salesforce developers or updated via Salesforce Releases. References:
https://trailhead.salesforce.com/en/content/learn/modules/open-source-commons/open-source-basics
https://trailhead.salesforce.com/en/content/learn/modules/open-source-commons/open-source-projects
NEW QUESTION # 22
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