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Cisco 300-810 Exam Syllabus Topics:

Section	Weight	Objectives
Application Clients	25%	- Integration and features 1. Mobility and remote access 2. Voice and video features 3. Presence integration - Deployment and configuration 1. Webex App 2. Cisco Jabber 3. Client policies and settings - Troubleshooting 1. Feature availability problems 2. Login and connectivity issues 3. Media quality issues
Single Sign-On (SSO) for Collaboration Applications	15%	- SAML 2.0 components 1. Profiles 2. Binding 3. Assertion 4. Protocol - SSO types in collaboration environment 1. Smart card authentication 2. Integrated Windows AD 3. Kerberos - SAML SSO login process flow
Cisco Unity Connection and Cisco Unity Express	30%	- Troubleshooting 1. Integration faults 2. Message delivery problems 3. Call routing issues - Deployment and configuration 1. IVR implementation 2. High availability and redundancy 3. System setup and integration 4. Voice mail configuration - Management and maintenance 1. Backup and restore 2. User and mailbox management 3. Integration with CUCM
Cisco Unified IM and Presence	30%	- Troubleshooting 1. High availability failures 2. Notification service problems 3. Calendar integration errors 4. Federation connectivity 5. XMPP issues - Configuration 1. Federation configuration (XMPP, SIP) 2. Persistent chat 3. High availability 4. Apple Push Notification Service 5. Centralized deployment 6. Calendar integration

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Cisco Implementing Cisco Collaboration Applications Sample Questions (Q64-Q69):

NEW QUESTION # 64
A company that wants to deploy Cisco Jabber is deciding whether to use UDS or EDI for contact resolution.
Which two pieces of information should the company consider? (Choose two.)

A. SSO cannot be used with UDS.
B. With EDI, Active Directory is the only LDAP server that can be used.
C. EDI uses native Windows APIs to retrieve contact data from the directory service.
D. EDI is the contact source that is used for Cisco Expressway Mobile and Remote Access.
E. Cisco Unified Communication Manager needs to be integrated with the LDAP server through both UDS and EDI.

Answer: C,E

NEW QUESTION # 65
Refer to the exhibit.

Users connected to the internal network report a "Cannot communicate with the server" error while trying to log in to Cisco Jabber using auto service discovery. The Jabber diagnostics and the SRV record configuration are as shown in the exhibit. The host cucm1.ccnp.cisco.com is correctly resolved by the user desktops with the Cisco Unified Communications Manager IP address. Why is the user not able to log in?

A. Marking weight as 0 on the SRV record makes it inactive, so Jabber cannot discover the Cisco Unified CM.
B. The domain ccnp.cisco.com does not exist on the DNS server.
C. The port specified on the SRV record is wrong.
D. SRV protocol is not set up correctly. It should be _tls instead of _tcp.

Answer: B

Explanation:
Explanation/Reference: https://community.cisco.com/t5/collaboration-voice-and-video/jabber-client-login-and-login-issues/ ta-p/3143446

NEW QUESTION # 66
Refer to the exhibit A collaboration engineer is troubleshooting a Cisco Jabber for Windows client issue The end user reports that they cannot control their Cisco 8845 IP Phone from the Cisco Jabber client Which configuration addition to the end user profile resolves the issue?

A. "Standard CTI allows control of all devices" and the "Standard CTI Enabled" group.
B. ""Standard CTI allows control of phones supporting rollover mode" and the "Standard CTI Enabled" group.
C. "Standard CTI secure connection" and the "Standard CTI Enabled" group
D. "Standard CTI allows control of phones supporting connected Xfer and conf and the "Standard CTI Enabled" group.

Answer: D

NEW QUESTION # 67
An engineer is configuring SAML SSO for a Cisco Unified Communications Manager. After completing all required steps, the engineer wants to verify the status. Which CLI command provides the status of SAML SSO?

A. show sso status
B. utils saml status
C. utils sso status
D. show saml status

Answer: C

Explanation:
https://www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications- manager-callmanager/213293-troubleshoot-sso-in-cucm.html

NEW QUESTION # 68
Refer to the exhibit. After configuration of the Cisco IM&P cluster in high-availability mode, both IM&P servers remain in the initializing state.
Which two actions ensure normal operations of this IM&P high-availability cluster? (Choose two.)

A. Ensure that an equal number of users are assigned to each IM&P server.
B. Confirm that Cisco Presence Engine, Cisco XCP Router, and Cisco DB services are up and running on both IM&P servers.
C. Clear the Enable High Availability check box in the Presence Redundancy Group configuration.
D. Verify that the Cisco XCP SIP Federation Connection Manager service is running.
E. Restart the Server Recovery Manager service in Cisco Unified Serviceability ?Network Services on both IM&P servers.

Answer: B,E

Explanation:
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/im_presence/configAdminGuide/10_
5_1/CUP0_BK_CE43108E_00_config-admin-guide-imp-105/CUP0_BK_CE43108E_00_config- admin-guide-imp-105_chapter_010010.html

NEW QUESTION # 69
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