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Salesforce Health-Cloud-Accredited-Professional Exam Syllabus Topics:

SectionWeightObjectives
Design42%- Healthcare data modeling
- Integration and data migration strategy
- Define success metrics and reporting
- Security, compliance and data access design
- Solution design using best practices
Deploy5%- Post-deployment monitoring and optimization
- Manage mobile and user experience
- Pre-deployment validation and preparation
Implement42%- Customize features for specific use cases
- Set up care programs, patient management and workflows
- Installation and configuration of Health Cloud
- Configure applications and OmniStudio components
Discovery11%- Gather functional and technical requirements
- Define required capabilities and use cases
- Identify customer personas and stakeholders

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Salesforce Health Cloud Accredited Professional Sample Questions (Q71-Q76):

NEW QUESTION # 71
Bloomington Caregivers is looking to view potential drug-to-drug interactions for its patients ' medications and make recommendations based on that data within Health Cloud.
Which Health Cloud add-on should a consultant recommend to fulfill this requirement?

Answer: C


NEW QUESTION # 72
A customer that already has Service Cloud is onboarding a new business unit, which needs to use Health Cloud.
Which three organization-wide default settings should an administrator change to ensure the original business unit that leverages Service Cloud does not have visibility into protected health information (PHI)?
Choose 3 answers

Answer: A,B,E

Explanation:
When onboarding a new business unit to Health Cloud while protecting sensitive data for the existing Service Cloud users, adjusting Organization-Wide Defaults (OWD) is critical.
Recommended Settings:
Health Details to Controlled by Parent or Private:
Ensures that only users with appropriate access to parent records (e.g., Person Accounts or Cases) can view sensitive health-related information.
Person Accounts to Private:
Restricts visibility of patient data at the account level, limiting access to users within the appropriate Health Cloud business unit.
Related Clinical Objects to Controlled by Parent or Private:
Applies restricted access to clinical objects like care plans, conditions, and encounters to ensure that PHI is not accessible to Service Cloud users.
Why Other Options Are Less Suitable:
B . Account and Contract to Private: Relevant for managing non-healthcare data but not directly tied to PHI protection.
D . Contact to Controlled by Parent: While this helps manage access to contact data, it does not address broader clinical objects or PHI.
Reference:
Salesforce Health Cloud Security Best Practices


NEW QUESTION # 73
A provider system wants to leverage Health Cloud to enable its care providers to conduct video visits with their patients to discuss socioeconomic factors that impact their care.
Which capability should a consultant recommend for this use case?

Answer: B

Explanation:
The Virtual Care capability in Salesforce Health Cloud enables care providers to conduct video consultations with patients. This functionality is specifically designed to facilitate telemedicine appointments, including addressing social determinants of health (SDOH) that may impact patient care.
Key Features of Virtual Care:
Video Visits: Supports secure and HIPAA-compliant video calls between providers and patients.
Integration with Care Plans: Allows discussions of SDOH within the context of the patient's care plan, promoting holistic care.
Scheduling and Notifications: Integrates with scheduling systems to set up and notify patients of video appointments.
Why Other Options Are Incorrect:
Intelligent Appointment Management: Focuses on optimizing in-person appointment scheduling rather than telehealth services.
Telehealth: While closely related, the specific Salesforce Health Cloud term for video consultations is "Virtual Care." Integrated Care Management: Manages care plans and tasks but does not directly address video consultations.
Reference:
Virtual Care Overview


NEW QUESTION # 74
Which two actions should be completed by health cloud admin in order to leverage the health cloud utilization management capabilities?

Answer: A,E

Explanation:
According to the Salesforce documentation3, to leverage the health cloud utilization management capabilities, you need to install the health cloud managed package and the health cloud care request extensions managed package. The health cloud managed package contains the core objects, fields, tabs, apps, components, and more that are required for health cloud functionality. The health cloud care request extensions managed package contains additional objects, fields, tabs, apps, components, and more that are specific to utilization management3.
Reference and details below.


NEW QUESTION # 75
Which Intelligent AppointmentManagement, What products or feature can be leveraged to supplement?
(Choose two)

Answer: A,C


NEW QUESTION # 76
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