Free PDF Quiz Authoritative Salesforce - Slack-Admn-201 - Salesforce Certified Slack Administrator Prep Guide

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Salesforce Slack-Admn-201 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Fundamentals	9%	- Navigate the Slack Admin console - Differentiate between Slack plans and features - Understand Slack roles and responsibilities
Topic 2: Security	15%	- Configure security policies and compliance settings - Enable multi-factor authentication (MFA) - Configure domain and IP restrictions - Monitor and audit workspace activity - Manage DLP (Data Loss Prevention) and retention policies
Topic 3: App Administration	10%	- Manage app approvals and app directory - Understand Slack Connect for inter-organization collaboration - Configure app permissions and settings - Manage integrations and workflows
Topic 4: Workspace Administration	9%	- Manage workspace settings and configurations - Understand Enterprise Grid organization vs single workspace - Configure workspace-level and org-level policies
Topic 5: User Lifecycle Management	14%	- Configure single sign-on (SSO) and identity management - Configure user provisioning and deprovisioning - Manage user roles and admin roles - Handle user onboarding and offboarding
Topic 6: Enabling Slack Success	15%	- Use analytics and reporting to measure engagement - Promote best practices and user adoption - Create help channels for user support - Drive organizational collaboration and productivity
Topic 7: Channel & User Group Administration	28%	- Convert public channels to private channels - Manage default channels and required channels - Implement channel naming conventions and best practices - Manage user groups and channel permissions - Configure channel management policies

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Salesforce Certified Slack Administrator Sample Questions (Q47-Q52):

NEW QUESTION # 47
Which of the following scenarios would best justify creating a channel in your company's existing workspace, rather than starting a direct message?

A. When you need to confirm meeting times
B. When you need to let your manager know you are not feeling well
C. When a few questions need to be answered quickly
D. When there is a new line of business at your company

Answer: D

Explanation:
Slack best practices advise creating a new channel:
"When you need a dedicated, transparent space for an ongoing topic, team, or project, such as a new line of business." For quick or personal conversations (Options A, C, and D), direct messages are more appropriate.
(Reference: Slack Administration Study Guide - Channel vs. Direct Message Best Practices)

NEW QUESTION # 48
A company has recently implemented Slack, and many teams have started to use it instead of email. Admins want to help members be more productive in Slack without overwhelming them with too much training.
Which of the below would be the most effective way to increase members' productivity in Slack?

A. Train everyone on how to create Slack integrations.
B. Connect tools they are already using, like Google Calendar or Box, to Slack.
C. Allow employees to install social apps, like Giphy, that will help attract new Slack members.
D. Show employees how they can request new apps to be installed in Slack.

Answer: B

Explanation:
Slack's recommendation for increasing adoption and productivity states:
"Connect existing tools that users are already familiar with to Slack, so they immediately see value without needing extensive new training." This approach enhances workflows and familiarity, without adding a heavy burden of learning or complex processes.
(Reference: Slack Administration Study Guide - Accelerating Slack Productivity with Integrations)
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NEW QUESTION # 49
You're an Org Admin for an organization with an Enterprise Grid plan. You receive a list of several full members who will be leaving the organization in 5 days, with the instruction to deactivate their accounts after their departure.
What is the best way to do this?

A. Deactivate the members in the Organization Settings 'Members' tab.
B. Deactivate the members utilizing the SCIM API.
C. Contact Slack via /feedback to get the members deactivated.
D. Request the Primary Org Owner do this, as they are the only one who can perform this action.

Answer: B

Explanation:
Slack recommends:
"When using SCIM provisioning, admins can automate the deactivation of user accounts through the SCIM API, ensuring synchronization with identity provider (IdP) data." Deactivating manually through the Org Settings (A) is possible but less efficient and scalable. Contacting Slack via /feedback (B) is not appropriate for standard admin tasks. Deactivation is not limited to Primary Org Owners only (D).
(Reference: Slack Administration Study Guide - User Lifecycle Management with SCIM)
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NEW QUESTION # 50
As an Org Admin at a healthcare company, you've been tasked with simplifying the experience for getting an upcoming communications project Slack-ready. A team of your organization's employees will work with a dozen rotating consultants at a communications agency to manage several communications campaigns over the next 6 to 8 months.
You'll manage this external collaboration using guests or Slack Connect.
What is the best method for managing this collaboration?

A. Use Slack Connect in order to automatically sunset the external access to the shared Slack channels after the 8 months is completed.
B. Provide the communications agency with guest accounts so that you can block file uploads/downloads for this work.
C. Use Slack Connect to allow each organization to manage privacy settings, oversee channel naming, and add their own team members as project needs shift.
D. Provide the communications agency with guest accounts so that they can invite additional external users to the channels as needed.

Answer: C

Explanation:
Slack recommends using Slack Connect for secure, flexible external collaboration:
"Slack Connect enables organizations to manage their own members, privacy settings, and security policies while sharing channels with external partners." Using guest accounts (B, D) would require you to manage all external users yourself, which is burdensome and inflexible. Option C incorrectly implies that Slack Connect automatically sunsets access - expiration must be manually managed.
(Reference: Slack Administration Study Guide - Slack Connect External Collaboration)
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NEW QUESTION # 51
You're a Workspace Owner and App Manager for your company's Slack Enterprise Grid instance.
The Human Resources (HR) team wants to pilot a Wellness app for employees.
As an App Manager, what are the two key considerations you should understand before installing the app in Slack?
(Select the TWO best answers.)

A. What are the external services or APIs the app is connecting to?
B. Is this app available in the Slack App Directory?
C. Does the app meet data security policies for your organization?
D. Does the app connect with your HR system?

Answer: A,C

Explanation:
Slack's app management guidelines advise:
"Before approving an app, you should review its compliance with your organization's data security policies and understand which external services and APIs the app communicates with." Availability in the Slack App Directory (A) doesn't guarantee security compliance. Whether the app connects with your HR system (D) is helpful but not a core initial security evaluation criterion.
(Reference: Slack Administration Study Guide - App Review and Security Considerations)
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NEW QUESTION # 52
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