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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Store Execution Configuration | 12% | - Configuration of Store Survey and Feedback - Configuration of Assortment Monitoring - Configuration of Planogram Compliance - Configuration of Store Execution Process |
| Topic 2: Visit Execution | 23% | - Promotion Check and Promotion Details - Visit Execution Process - Order Capture and Order Submission - Photo Capture and Survey - Visit Tasks and Task Types - Inventory Check and Product Listing |
| Topic 3: Admin and Configuration | 12% | - User Setup and Permissions - Consumer Goods Cloud Data Model - Reports and Dashboards - Mobile Configuration |
| Topic 4: Store Execution | 15% | - Planogram Compliance - Store Execution Process - Store Survey and Feedback - Assortment Monitoring |
| Topic 5: Visit Planning and Execution Configuration | 15% | - Configuration of Order Capture and Order Submission - Configuration of Promotion Checks and Promotion Details - Configuration of Photo Capture and Survey - Configuration of Inventory Checks and Product Listings - Configuration of Visit Tasks and Task Types - Configuration of Visit Plans and Visit Plan Targets |
| Topic 6: Visit Planning | 23% | - Visit Plan and Visit Plan Targets - Visit Planning Process - Visit Schedule and Frequency - Territory Management |
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NEW QUESTION # 57
Universal Containers (UC) is a Communications Service Provider using Communications Cloud. UC markets their DSL Internet service with two speed tiers - 5 Mbps and 50 Mbps. Five Mbps uses the ADSL technology, which requires Copper Pair, and 50 Mbps uses the VDSL technology, which requires Bonded Copper Pair.
How should a Consultant model this service end-to-end?
Answer: B
Explanation:
In Communications Cloud, the correct end-to-end modeling pattern is:
Commercial Product → DSL Internet
Attributes → Speed (5 Mbps, 50 Mbps) and derived Technology (ADSL, VDSL) Customer Facing Services (CFS): ADSL CFS, VDSL CFS Resource Facing Services (RFS): Copper Pair, Bonded Copper Pair Multi-level decomposition: Commercial → CFS → RFS This follows the standard Salesforce service modeling approach where CFS represents logical service layers, and RFS represents physical resources required to deliver the service.
NEW QUESTION # 58
Northern Trail Outfitters wishes to use Tableau CRM as part of their Consumer Goods Cloud rollout. What data is required to support successful creation of the app?
Answer: B
Explanation:
A data requirement to support successful creation of the Tableau CRM app for Consumer Goods Cloud is that products must be associated to retail stores. This is because the Tableau CRM app analyzes the sales performance and product distribution across different stores and segments, and identifies opportunities and gaps for product placement and availability. Without associating products to retail stores, the app cannot provide accurate and meaningful insights. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 37.
NEW QUESTION # 59
How can a Field Sales Manager access a photo taken by a Field Rep of a defective In-store asset?
Answer: B
Explanation:
Photos captured during an asset-compliance activity are maintained within the assessment-task content framework, allowing the evidence to remain associated with the task that generated it. For an asset check implemented as a custom Assessment Task, this provides the most direct relationship between the compliance observation and its supporting photographic evidence.
Salesforce provides the Assessment Task Content Document object specifically for associating Content Documents with assessment activities. Its data model includes a reference to the parent Assessment Task and a Content Document reference, allowing files generated during execution to remain connected to the task.
Salesforce also supports a content-context reference that can identify contextual business records such as an Asset or Visit.
Within Retail Execution, Salesforce uses Assessment Task Content Document records for notes and pictures captured by field representatives while performing assessment activities. This preserves the evidentiary relationship between the field observation and the work performed, enabling managers to review photographs alongside the associated compliance task.
The photo therefore remains accessible through the asset check Assessment Task, where the manager can review the evidence in the same operational context as the captured asset-compliance measurements.
Study Guide Topics:Visit Execution - > Asset Checks - > Assessment Task - > Content Documents - > Photo Evidence
NEW QUESTION # 60
What object can be used to store the KPIs?
Answer: D
Explanation:
The Assessment Indicator Definition defines the KPI or measurable parameter that field representatives capture during Retail Execution. It provides the reusable definition of what must be measured, such as the number of products on a shelf, product facings, stock availability, promotional compliance, or another store- performance indicator.
Salesforce supports several data types for Assessment Indicator Definitions, including Number, Boolean, Date Time, Text, Decimal, and Picklist. The definition can then be associated with one or more Assessment Task Definitions covering products, product categories, promotions, planograms, or custom assessment scenarios.
The Assessment Indicator Definition works together with two additional KPI objects. A Retail Store KPI associates the indicator with its business context and defines the expected or target value. A Retail Visit KPI stores the actual result captured by the field representative during a specific visit. Salesforce therefore separates the reusable KPI definition, target configuration, and transactional result into distinct layers.
This design enables the same Assessment Indicator Definition to be reused across multiple store groups, products, locations, and visits while maintaining separate targets and actual values for each applicable context.
Study Guide Topics:Data Setup - > Assessment Indicator Definition - > Retail Store KPI - > Retail Visit KPI -
> KPI Measurement
NEW QUESTION # 61
ABC Telecom wants to enable Experience Cloud for their partners. They want Communications Cloud to communicate with external systems during an order capture journey for their partners. Users should go through a guided journey and connect with an external system seamlessly.
Which two features must a Consultant use to meet their needs?
Answer: A,C
Explanation:
For partner-facing guided journeys in Experience Cloud that must communicate with external systems during order capture, Salesforce recommends using OmniScripts and Integration Procedures together.
OmniScripts (A) provide the guided user journey-highly configurable, step-by-step flows where partners can configure products, enter customer data, and trigger backend processes. OmniScripts are the front-end orchestration layers for Communications Cloud CPQ and order capture in portals.
Integration Procedures (C) are the server-side execution engine that handle:
Calling external systems
Orchestrating multiple APIs
Handling transformations
Reducing client-server chattiness
They are specifically optimized for Experience Cloud, where minimizing round trips and improving performance is critical.
DataRaptors (B) handle simple CRUD and transformations but are not well suited for multi-step external integrations.
FlexCards (D) are for display/UI components, not guided journeys or external API orchestration.
NEW QUESTION # 62
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