ServiceNow CIS-HR Questions - CIS-HR PDF Dumps [2026]

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ServiceNow CIS-HR Exam Syllabus Topics:

Section	Weight	Objectives
Core HR Applications and Employee Center	30%	- Employee Center configuration - HR Dashboards and Reporting - HR Case Management - HR Administration
HR Journeys and Lifecycle Events	20%	- Lifecycle event configuration - Activity Sets and triggers - Onboarding / Offboarding / Transfers - Journey Designer
HR System Architecture	30%	- HR criteria and targeting - HR data model (HR Case, HR Profile, tables) - HR services and catalog structure - HR Service Delivery architecture
Security and Data Protection	20%	- Contextual security for HR cases - HR data security model - Confidential HR data handling - Role-based access control

>> CIS-HR Reliable Exam Syllabus <<

Free PDF ServiceNow - CIS-HR - Certified Implementation Specialist-Human Resources Authoritative Reliable Exam Syllabus

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ServiceNow Certified Implementation Specialist-Human Resources Sample Questions (Q126-Q131):

NEW QUESTION # 126
What types of HR Document templates may be created in ServiceNow? (Choose two.)

A. Document Templates
B. Text document templates
C. PDF document templates
D. Word document templates

Answer: A,C

Explanation:
Explanation
Explanation/Reference: https://docs.servicenow.com/bundle/london-hr-service-delivery/page/product/human-resources/ concept/c_HRDocumentTemplates.html#DocumentTypes

NEW QUESTION # 127
Which application is used to send prompts to managers and employees in their flow of work?

A. Lifecycle Events
B. HR Performance Analytics
C. HR Integrations
D. Proactive Prompts

Answer: D

Explanation:
Comprehensive and Detailed 100 to 150 words of Explanation From ServiceNow Human Resources topics:
Proactive Prompts is a feature designed to drive employee engagement and productivity by delivering timely, relevant notifications directly to managers and employees within their natural flow of work. Instead of requiring users to manually search for tasks or information, this application pushes alerts and calls-to-action to common interfaces like the Employee Center or integrated collaboration tools like Microsoft Teams. These prompts can be configured to remind employees to complete surveys, update their profiles, or finish required training. For managers, it can signal pending approvals or upcoming team milestones. By surfacing these " nudges " where users are already working, Proactive Prompts significantly reduces the administrative burden on HR and ensures higher completion rates for critical tasks, creating a more seamless and intuitive employee experience.

NEW QUESTION # 128
An HR Admin without the System Admin role can do what? (Choose three.)

A. Reset user passwords
B. Grant roles to users or groups
C. Configure business rules
D. Add users to groups
E. Create HR Criteria
F. Modify the HR Administration > Properties

Answer: A,B,D

NEW QUESTION # 129
You have an existing ITSM customer who is now implementing HR Enterprise. In UAT, they discovered that a new button on the HR case, created using the Link Generator application, is not displaying the appropriate web page. Instead, they get a Page Not Found error. You have verified that the Link configuration and script are both accurate. What else must be done to allow the Link to work?

A. You must create a custom ACL to allow the link to work
B. You must change Scope for the link to work
C. The Status of the associated record on the Application Restricted Caller Access list must be set to Denied
D. The Status of the associated record on the Application Restricted Caller Access list must be set to Allowed

Answer: D

Explanation:
When implementing HRSD in an environment with existing ITSM configurations, the Restricted Caller Access (RCA) mechanism is often the cause of " Page Not Found " or access errors for cross-scope features like the Link Generator . Because the Link Generator may attempt to access resources across application scopes, the platform requires an explicit " Allowed " status in the RCA table to permit the operation. Even if the script and link configuration are technically perfect, the security layer will block the call if it is seen as an unauthorized cross-scope request. Setting the status to Allowed on the associated record within the Application Restricted Caller Access list white-lists the interaction, enabling the button to correctly resolve the external or cross-scope URL without violating the security boundaries of the HR Scoped Application.

NEW QUESTION # 130
How can an HR Administrator or Content writer limit which employees will see content on the Employee Service Center?

A. All employees will see the same information
B. Client roles automatically limit what is visible to employees
C. Using HR Criteria
D. Using User Criteria

Answer: D

Explanation:
Reference: https://docs.servicenow.com/bundle/kingston-hr-service-delivery/page/product/human-resources
/task/CreateModHRContType.html

NEW QUESTION # 131
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