Passing Salesforce ADM-201 Score Feedback & Certification ADM-201 Exam

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Salesforce ADM-201 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Configuration and Setup15%- User interface configuration
  • 1. Declarative customization options
  • 2. Navigation and global settings
- Security and access
  • 1. Profiles, permission sets, roles and sharing rules
  • 2. Password policies and login access
- Company settings
  • 1. Fiscal year, business hours, currency management
  • 2. Default settings and organizational structure
Topic 2: Object Manager and Lightning App Builder15%- Lightning App Builder
  • 1. App navigation and customization
  • 2. Custom Lightning pages and components
- Object customization
  • 1. Page layouts, record types, business processes
  • 2. Standard and custom objects, fields, relationships
Topic 3: Agentforce AI8%- AI capabilities
  • 1. Agentforce setup and configuration
  • 2. AI features and usage guidelines
Topic 4: Sales and Marketing Applications10%- Sales Cloud features
  • 1. Opportunity management, stages, products, price books
  • 2. Lead management, conversion, assignment rules
- Marketing tools
  • 1. Campaigns, campaign influence
  • 2. Marketing automation capabilities
Topic 5: Data and Analytics Management17%- Reports and dashboards
  • 1. Report types, creation, customization
  • 2. Dashboard components and sharing
- Data management
  • 1. Import, update, export, mass delete, backup
  • 2. Data validation and quality tools
Topic 6: Automation15%- Process Automation
  • 1. Flow Builder, approval processes
  • 2. Email alerts, field updates, tasks
Topic 7: Productivity and Collaboration10%- Mobile and integrations
  • 1. AppExchange and third-party integrations
  • 2. Salesforce Mobile App capabilities
- Chatter
  • 1. Feeds, groups, collaboration features
- Activity management
  • 1. Tasks, events, calendars
Topic 8: Service and Support Applications10%- Knowledge and Communities
  • 1. Community configuration and access
  • 2. Knowledge base setup and usage
- Case management
  • 1. Cases, queues, assignment rules, escalation rules
  • 2. Support processes and entitlements

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Quiz Salesforce - ADM-201 Authoritative Passing Score Feedback

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Salesforce Certified Administrator Sample Questions (Q109-Q114):

NEW QUESTION # 109
If the company locale is set to US English, all users will have a default locale of US English and this cannot be changed.

Answer: A

Explanation:
Section: Volume A


NEW QUESTION # 110
The value in a Custom Field called Salary is 50,000. What would the formula, ISNUMBER (Salary_c), return

Answer: A


NEW QUESTION # 111
It is only necessary for Identity Confirmation if IP address is unknown and browser cookie does not exist:

Answer: B


NEW QUESTION # 112
The service manager at Ursa Major Solar wants to let customers know that they have received their cases via email and their websites. Medium-priority and high-priority cases should receive different email notifications than low-priority cases. The administrator has created three email templates for this purpose.
How should an administrator configure this requirement?

Answer: A

Explanation:
Explanation
Auto-response rules are used to automatically send email responses to lead or case submissions based on the criteria you define. You can create one auto-response rule per object (lead or case) and configure multiple rule entries with different criteria and actions within that rule. To meet the requirement of sending different email notifications based on case priority, you need to create one auto-response rule for cases and configure three rule entries with filters for low-priority, medium-priority, and high-priority cases respectively. Then you need to select the appropriate email template for each rule entry action. References:
https://help.salesforce.com/s/articleView?id=sf.customize_leadsautor.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.customize_casesautor.htm&type=5


NEW QUESTION # 113
The Sales director at Cloud Kicks wants to be able to predict upcoming revenue in the next several fiscal quarters so they can set goals and benchmark how reps are performing.
Which two features should the administrator configure?
Choose 2 answers

Answer: A,D


NEW QUESTION # 114
......

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