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Salesforce Sales-Cloud-Consultant Exam Syllabus Topics:

Section	Weight	Objectives
Customer Discovery	15%	- Determine the scope and business objectives 1. Identify key stakeholders 2. Assess current business processes 3. Define business requirements - Conduct discovery sessions 1. Understand sales methodology 2. Document pain points and challenges 3. Capture success criteria
Integration & Optimization	15%	- Ongoing support and maintenance 1. Release management 2. User adoption monitoring - Performance optimization 1. Lightning Experience optimization 2. Salesforce Mobile app configuration - Integration requirements 1. Third-party integrations 2. Email integration 3. Calendar integration
Planning & Solution Design	25%	- Design user adoption strategy 1. Change management 2. Training requirements - Define data model requirements 1. Field-level security 2. Record types and page layouts 3. Custom objects design - Design Sales Cloud solution 1. Design opportunity management 2. Design account and contact management 3. Design lead management process
Salesforce Configuration	25%	- Set up Sales Cloud features 1. Configure Einstein Activity Capture 2. Configure lead scoring 3. Set up Salesforce Engage - Configure reporting and dashboards 1. Dashboard components 2. Standard and custom reports 3. Custom report types - Implement automation 1. Approval processes 2. Process Builder 3. Flow Builder
Migration & Data Management	10%	- Data quality management 1. Matching rules 2. Duplicate rules - Data migration strategy 1. Data validation rules 2. Data mapping 3. Data loader configuration
Analytics & Insights	10%	- Configure analytics features 1. Sales Cloud Einstein features 2. Einstein Analytics basics 3. Forecasting configuration - KPI measurement 1. Report on business outcomes 2. Define success metrics

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望ましい仕事を見つけるのに十分な競争力がないと感じたら、あなたはSales-Cloud-Consultant認定試験資格証明書を取得するべきです。私たちのSales-Cloud-Consultant試験教材は、あなたが就職市場で最も一般的なスキルを身につけるのに役立ちます。そうすれば、望ましい仕事を見つけることができます。また、私たちのSales-Cloud-Consultant試験教材に関する基礎知識があるかどうかは構わないです。実際Sales-Cloud-Consultant試験に対して試験ガイドがあります。

Salesforce Certified Sales Cloud Consultant 認定 Sales-Cloud-Consultant 試験問題 (Q130-Q135):

質問 # 130
Universal Containers wants to maintain Service Level Agreements on its customer cases. Customers are
provided different service levels based on their Services agreement. The VP of Customer Service wants to use
Service Cloud to track and ensure senior management is alerted when cases have NOT completed certain
stages.
Which Service Cloud feature should the Consultant recommend to address this requirement?

A. Entitlements and Milestones
B. Salesforce Console
C. Case Assignment
D. Case Escalation

正解：A

質問 # 131
Cloud Kicks has a private sharing model on Accounts. Account executives need to ensure that specific users can qualify marketing Opportunities on their Accounts. There can be different users for a given Opportunity. Sales management needs to report on which users are assigned to Opportunities.
What should the consultant recommend to the account executives?

A. Add specific users as Opportunity team members with a role that grants Read/Write access
B. Share Accounts with specific users and their respective teams.
C. Share Opportunities with specific users by granting Read access to Opportunities in their portfolio
D. Add specific users as Account team members with a role that grants Modify All access.

正解：A

質問 # 132
The Sales Director at Cloud Kicks noticed that while Lead conversion rates were high, Opportunities were not moving through the sales cycle. Many of the contacts that were converted had no phone, email, or background information captured.
Which three solutions can be used to improve the quality of Leads being converted? (Choose three.)

A. Review Lead conversion mapping to ensure necessary fields are mapped correctly.
B. Update web-to-lead forms to require input fields be completed prior to submission.
C. Schedule a report that notifies Lead owners daily of Leads with incomplete information.
D. Mandate that all Lead data must be reviewed prior to being created in Salesforce.
E. Create a validation rule to check that necessary information is complete upon Lead conversion.
F. Implement a trigger that warns the user of incomplete information during Lead conversion.

正解：A、B、F

質問 # 133
Users at Cloud Kicks (CK) say the global search is returning too many results when searching for contacts. CK's admin confirmed that users have the correct permissions and record access to the contacts they want to see.
What should a consultant recommend to yield better search results?

A. Add LIKE keyword next to contact's full name in the search window.
B. Use quotation marks operator around contact's first and last name.
C. Add company name next to contacts full name in the search window.
D. Use parentheses operator to limit search to the Contacts object.

正解：C

質問 # 134
How can a sales organization address the "lag time" challenge?

A. By avoiding the use of leads
B. By improving alignment with the marketing organization
C. By offering higher incentives to sales reps
D. By optimizing lead assignment and scoring

正解：D

質問 # 135
......

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