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| Section | Weight | Objectives |
|---|---|---|
| Work Order Management | 25% | - Manage work orders lifecycle
|
| Configure Dynamics 365 Field Service | 20% | - Configure Field Service settings
|
| Field Service Mobile and Customer Experience | 20% | - Customer engagement
|
| Manage Inventory and Assets | 15% | - Inventory management
|
| Schedule and Dispatch Work | 20% | - Resource scheduling
|
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NEW QUESTION # 76
Your customer is interested in embedding canvas apps to leverage the flexibility of canvas apps in model-driven forms.
You need to explain the benefits achieved by embedding a canvas app in a model-driven form.
What are three benefits? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
Answer: B,D,F
NEW QUESTION # 77
Your organization wants to use the new Microsoft Dynamics 365 Field Service mobile app.
You need to ensure this app works for the technicians.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
NOTE: More than one order of answer choices is correct. You will receive credit for any of the correct orders you select.
Answer:
Explanation:
Explanation:
NEW QUESTION # 78
DRAG DROP
Your company's inventory clerk has received a truck shipment of parts for repair of equipment on such a rush order. The order needs to be completed as soon as possible.
Which three steps, in sequence, are needed to receive the products to the existing rush order in Field Service?
To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
Explanation:
NEW QUESTION # 79
You are implementing Dynamics 365 Field Service for a generator maintenance organization.
You need the dispatcher to describe the ways to create a work order from another record associated in Field Service.
In which three record tables can a work order be created? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
Answer: B,D,F
Explanation:
A: The process of converting a quote to an order is straightforward in Dynamics 365 for Sales. By clicking the create order button on the command bar, an order is created, and the contents of the quote are added to the order record. It is important to note that after a quote is accepted, you won't be able to revise it.
D: You can create a work order from an Opportunity in Dynamics 365.
F: Dynamics 365 Field Service: How to Convert a Case to a Work Order
With D365 Field Service, converting a case to a work order takes just a single click and a few seconds, and the work order information is automatically generated to reduce the possibility for error.
NEW QUESTION # 80
Note: This question is part of a series of questions that present thesame scenario. Each question inthe series contains a unique solution that might meet stated goals. Some question sets might havemore than one correct solution, while others might not have a correct solution.After you answer a question in this section, you will NOT be able to return to it. As a result, thesequestions will not appear in the review screen.
You are a Dynamics 365 for Field Service system administrator.
You are configuring a new instance of Dynamics 365 for Field Service. The organization needs toautomatically generate work orders based on agreements, and send invoices on a recurring basis bycustomer.
Solution: You implement the following configuration changes.1) Create Agreement
2) Define Agreement Products
3) Set Booking Recurrence
4) Create Invoice Setup
5) Define Invoice Recurrence
Does this meet the goal?
Answer: A
NEW QUESTION # 81
......
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