ADM-201 Test Quiz: Salesforce Certified Administrator & ADM-201 Actual Exam & ADM-201 Exam Training

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Salesforce ADM-201 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Object Manager and Lightning App Builder20%
Topic 2: Configuration and Setup20%
Topic 3: Activity Management and Collaboration7%
Topic 4: Workflow / Process Automation16%
Topic 5: Data and Analytics Management14%
Topic 6: Sales and Marketing Applications12%
Topic 7: Service and Support Applications11%

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Salesforce Certified Administrator Sample Questions (Q53-Q58):

NEW QUESTION # 53
Which of the following utilize the "Automated Case User" (Select all that apply):

Answer: A,B,C


NEW QUESTION # 54
Universal Containers has two sales teams, Sales team A and Sales team B. Each team has their own role in the role hierarchy. Both roles are subordinates of the same Manager role.
How Should the administrator share records owned by sales team A with Sales team B?

Answer: B

Explanation:
Manual sharing allows record owners to share individual records with other users or groups. This is useful when one-off sharing is needed for a specific situation. Hierarchical sharing, criteria-based sharing and owner-based sharing are not suitable for this scenario because they are based on predefined rules or roles that do not match the requirement. References:
https://help.salesforce.com/s/articleView?id=sf.sharing_overview.htm&type=5


NEW QUESTION # 55
Which of the following is true about Master-detail relationship fields on custom objects? (Select two)

Answer: A,B


NEW QUESTION # 56
A Platform Administrator is creating a new action instruction for an agent. This action, named createCase, is designed to generate a new Salesforce Case record based on the user's conversation with the agent. Which set of Action Instructions should the administrator use for the createCase action, according to best practices for action instructions?

Answer: C

Explanation:
Best practices for Agentforce Action Instructions emphasize clarity, intent, and specific usage scenarios to help the LLM (Large Language Model) understand exactly when and why to trigger an action13. Option B is the best choice because it explicitly defines the Action (create a Case), the Goal (document a customer ' s issue), and the User Intent (formal record of a problem or question)14. High-quality instructions act as a guide for the agent ' s reasoning process15. Vague instructions, like those in Option A or C, may lead to the agent triggering the action at inappropriate times, such as during a simple inquiry that doesn ' t require a formal case. Instructions that focus on " code snippets " (Option D) are less effective because the LLM needs to understand the functional business context rather than the technical implementation details to interact naturally with the user17.


NEW QUESTION # 57
The Marketing User checkbox on a user record allows users to do which of the follow actions (Multiple correct answers):

Answer: A,B,D,E


NEW QUESTION # 58
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