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Salesforce Slack-Admn-201 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Security	15%	- Audit and monitoring - Security governance and compliance - Data protection and retention policies
Topic 2: Workspace Administration	9%	- Multi-workspace architecture design - Workspace visibility and configuration - Workspace creation and approval process
Topic 3: User Lifecycle Management	14%	- Guest account management - Authentication and access control - User provisioning methods
Topic 4: Enabling Slack Success	15%	- Optimization and training - Analytics and usage measurement - Adoption strategy and best practices
Topic 5: Channel and User Group Administration	28%	- Channel types and management - User group creation and administration - Archiving and deletion policies
Topic 6: Fundamentals	9%	- Workspace and organization settings and dashboards - User roles and responsibilities - Slack paid plan features
Topic 7: App Administration	10%	- Workflow Builder usage - Integration management - App installation and configuration

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Salesforce Certified Slack Administrator Sample Questions (Q113-Q118):

NEW QUESTION # 113
The security team at your organization wants to monitor different public channels that are created in your Slack Enterprise Grid instance. The team requested access to the conversations.list and conversations.info API methods to get the required data about the channels.
As a Slack admin, you need to assign the required scopes to their Slack app for the security team to be able to invoke the APIs.
Which scope should you assign to allow the security team to retrieve a list of all public channels only and retrieve information about a public channel?
(Select the best answer.)

A. admin.conversations:read
B. files:read
C. conversations.connect:read
D. channels:read

Answer: A

Explanation:
The correct scope is admin.conversations:read.
According to Slack's official API documentation:
"The admin.conversations:read scope allows approved apps to call the conversations.list and conversations.
info methods for public channels across an Enterprise Grid organization." channels:read (D) is a user token scope and limited to channels the user is a member of, while admin.
conversations:read provides broader access necessary for admins or security teams at the org level. files:read (A) relates to file data, and conversations.connect:read (C) is unrelated.
(Reference: Slack Administration Study Guide - Integration and API Scopes Management)
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NEW QUESTION # 114
What is true when public file sharing is enabled?

A. Integrated data loss prevention (DLP) solutions can monitor files in private channels and direct messages (DMs).
B. Your organization's file sharing settings will apply to all files uploaded to a Slack Connect channel by any of the up to 250 organizations that have joined the channel.
C. File upload permissions to Slack Connect channels can't be restricted.
D. In a public channel, only admins can create an external link for a file.

Answer: B

Explanation:
Slack documentation states:
"When public file sharing is enabled, file sharing settings apply to files uploaded by any organization participating in a Slack Connect channel." DLP monitoring (A) is separate and applies differently. File upload permissions (C) can be restricted through Slack Connect settings. Any user, not just admins (D), can create external file links if allowed.
(Reference: Slack Administration Study Guide - Managing Public File Sharing in Slack)
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NEW QUESTION # 115
In Large Inc's Enterprise Grid design, each business unit has its own workspace, and everyone is also a member of the Global workspace. The Sales team at Large Inc are slow adopters of Slack and have been using email instead of Slack to communicate with peers.
Which of these strategies should the Sales team AVOID using to connect cross-functionally more effectively with Slack?

A. Create a #customer-feedback channel for Sales to convey customer concerns to the Product and Engineering teams.
B. Create an org-wide #help-sales channel where cross-functional partners can turn to Sales with questions and requests for help.
C. Create an org-wide #sales-wins channel so that account representatives can share updates on new customers and celebrate big deals.
D. Move their channels into the Global workspace and convert the default channels to private, to ease the Sales team's fears about privacy.

Answer: D

Explanation:
Moving sales channels into the Global workspace and making default channels private would:
* Create confusion and friction in adoption.
* Reduce transparency and cross-functional collaboration.
Slack documentation highlights:
"Workspaces should be structured to align naturally with how teams operate. Making core channels private may limit discoverability and collaboration, which contradicts Slack's goals for connection and transparency." Options B, C, and D promote transparency and collaboration, which is the intended use of Slack across cross- functional teams.
(Reference: Slack Administration Study Guide - Change Management and Slack Adoption Strategies)
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NEW QUESTION # 116
Pawnee Technologies is a global cloud software company that uses Slack Enterprise Grid to communicate and collaborate. You're a Slack Workspace Admin for your company's External workspace where your team collaborates with external partners. Today you're onboarding a new team member who will need to log in and join your workspace. You receive a direct message (DM) from them reporting a problem. While they had no issues joining the Global and Social workspaces, they report that Slack isn't giving them an option to join the External workspace, even though it shows up when they search for it.
Why is the new hire unable to join your workspace?
(Select the best answer.)

A. The workspace requires an invitation from the Workspace Admin to join.
B. The workspace requires approval from the external partner for new members to join.
C. The Workspace Admin must add the new hire as a Single Channel Guest to the workspace.
D. The workspace requires the new member to request to join.

Answer: A

Explanation:
In Slack Enterprise Grid, for workspaces set to Invite Only (especially those involving external partners), users must be explicitly invited.
According to Slack documentation:
"Invite-only workspaces require an invitation from a Workspace Admin before members can join." Because the External workspace is likely Invite Only for security reasons, the new hire must be invited to join it. Searching and seeing the workspace does not bypass the requirement.
(Reference: Slack Administration Study Guide - Workspace Visibility and Access Control)
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NEW QUESTION # 117
You're a Workspace Admin for an organization on Slack's Enterprise Grid plan. You've been asked to move a public channel from one workspace to another within your organization.
Which two steps should you take before moving the channel?
(Select the TWO best answers.)

A. Confirm that you are an admin in both the origin and destination workspaces.
B. Confirm that the channel history has been exported.
C. Confirm that all channel members are members of the destination workspace.
D. Remove all members from the channel. They will need to be added again after the channel has moved.
E. Confirm that the Org Owner is prepared to review and approve the channel move request.

Answer: A,C

Explanation:
Slack's Enterprise Grid Move Channel guidelines state:
"Before moving a channel, confirm you have admin privileges in both the origin and destination workspaces and ensure that all channel members are members of the destination workspace." Org Owner approval (D) is not necessary unless your organization has custom policies. Exporting channel history (C) is unrelated to the move process. Removing all members (A) is incorrect - you need to maintain membership.
(Reference: Slack Administration Study Guide - Moving Channels Between Workspaces)
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NEW QUESTION # 118
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