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Cisco 700-805 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Customer Success	10%	- Explain customer journey & IT purchasing models - Define customer success
Topic 2: Business Acumen	30%	- Interpret key financial terms (e.g., CAPEX, OPEX) - Describe renewal cycle and risk action planning - Evaluate products and services to meet customer goals
Topic 3: Customer Success Foundation	10%	- Explain the stages of the customer lifecycle - Explain recurring revenue financial implications - Describe recurring revenue financial terms - Define customer experience
Topic 4: Roles and Responsibilities	30%	- Describe Renewals Manager role and integration - Explain renewals tasks and success metrics
Topic 5: Cisco Tools and Processes	20%	- Describe CX Portfolio and deal management processes - Explain Smart Accounts & Smart Licensing

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Latest 700-805 Exam Materials: Cisco Renewals Manager provide you creditable Practice Questions

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Cisco Renewals Manager Sample Questions (Q50-Q55):

NEW QUESTION # 50
An RM notices a customer has 25 assets with no active service contract in a Cisco Ready report. How should the RM categorize these assets and respond?

A. Categorize them as expired assets and initiate a product refresh conversation.
B. Categorize them as orphaned assets and request Operations link them to the Smart Account.
C. Categorize them as uncovered assets and recommend appropriate coverage to the customer.
D. Categorize them as decommissioned assets and remove them from the IB report.

Answer: C

Explanation:
Assets that currently have no active service coverage should be classified as uncovered assets. Cisco explicitly defines uncovered assets as line items that do not currently have support coverage. Its renewals and installed- base guidance instructs users to review those assets and identify opportunities to attach appropriate support services. (Cisco) This aligns directly with the Cisco Renewals Manager v2.0 blueprint, which requires the RM to interpret Installed Base data using Cisco Ready for Partners to identify coverage gaps. A set of 25 uncovered assets represents a clear coverage-gap opportunity. The correct RM action is therefore to validate the assets, assess the appropriate service entitlement or support offer, and engage the customer regarding restoring or adding coverage. (Cisco Learning Content) Option B is incorrect because an uncovered asset is not automatically an expired or end-of-life asset. Cisco separately identifies assets approaching Last Date of Support (LDoS), for which replacement or migration may be appropriate. Option C is unsupported because absence of coverage does not prove the equipment has been decommissioned. Cisco ' s service-coverage guidance treats "Decommissioned" as a separate disposition requiring validation. (Cisco Community) Option D also misclassifies the issue; lack of support coverage is not inherently a Smart Account association problem.
Therefore, the assets should be categorized as uncovered, and the RM should pursue the appropriate coverage opportunity, making A correct.

NEW QUESTION # 51
What is the ATR on a $10, 000oneyearre curing revenue contract?

A. $10,000 divided by 12
B. $1,200
C. 10% of $10,000
D. $10,000

Answer: A

NEW QUESTION # 52
Which statement best describes the Success Plan?

A. a shareable document that captures all account activities
B. a tool for report ng actions to management
C. a document capturing a comprehensive view of all customer health scores
D. the blueprint for account teams to achieve customer success

Answer: C

NEW QUESTION # 53
What is the primary measurement of success for a Renewals Manager?

A. Percentage of contracts closed
B. Renewal success rate
C. Iarr rate
D. Upsell percentage

Answer: B

NEW QUESTION # 54
What are two common benefits of an Enterprise Agreement? (Choose two.)

A. allows customers to pick and choose the software features
B. provides perpetual licenses for hardware
C. licenses available across the entire organization
D. simplified license management by providing a single agreement to cover an organization
E. provides free technical support for all software

Answer: C,D

NEW QUESTION # 55
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