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Apple Apple-Device-Support Exam Overview:

Certification Vendor:Apple
Exam Name:Apple Device Support Exam
Exam Number:SUP-2025
Certificate Validity Period:Not officially specified
Passing Score:75%
Exam Format:Multiple Choice (Multiple Select), Multiple Choice (Single Select)
Related Certifications:Apple Certified Support Professional
Exam Duration:120 minutes
Real Exam Qty:Approximately 80
Exam Price:$149 USD
Available Languages:English
Sample Questions:Apple Apple-Device-Support Sample Questions
Exam Way:Online proctored exam through Pearson VUE.
Pre Condition:No formal prerequisites. Apple recommends hands-on experience supporting iPhone, iPad, and Mac devices and completing the free Apple Device Support training.
Official Syllabus URL:https://training.apple.com/certification

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Apple Apple-Device-Support Exam Syllabus Topics:

TopicDetails
Topic 1
  • Troubleshooting Apple Devices: This section of the exam describes the console, disk utility, and describing activity monitor.
Topic 2
  • Managing Apps: This section of the exam covers describing improved Calendar permissions and troubleshooting unresponsive apps on iPhone, iPad, or Mac.
Topic 3
  • Installation and Setup: This section of the exam covers moving to a new iPhone, iPad, or Mac; it covers identifying whether a Setup Assistant screen on an iPhone, iPad, or Mac is skipped due to MDM. Moreover, it covers the installation and updating the iOS, iPadOS, or macOS systems.
Topic 4
  • Identifying Mac User Accounts: This section of the exam covers identifying and locating default folders for a local account on a Mac.
Topic 5
  • Managing Storage: This section of the exam covers managing data storage on Mac systems and optimizing storage on iPhones or iPads.
Topic 6
  • iCloud and Continuity: This section of the exam covers describing iCloud and Continuity. It also covers defining the MDM manages Continuity settings and how to troubleshoot Continuity by using Wireless Diagnostics. It covers creating an iCloud backup for a managed iPhone or iPad.
Topic 7
  • Managing Apple Device Security: This section covers recognizing the differences between kernel and system extensions, recognizing how Apple protects macOS from malware, and explaining Gatekeeper technology and runtime protection in macOS.

Apple Device Support Exam Sample Questions (Q219-Q224):

NEW QUESTION # 219
Which macOS Recovery feature is available ONLY on Mac computers with Apple silicon from the macOS Recovery Utilities menu in macOS?

Answer: A

Explanation:
Share disk is a macOS Recovery feature that allows you to share the internal storage of your Mac with Apple silicon as an external drive with another Mac. This feature is useful for transferring files between two Macs, or for troubleshooting issues with your Mac with Apple silicon. Share disk is only available on Mac computers with Apple silicon, and it requires a Thunderbolt or USB cable to connect the two Macs. To use Share disk, you need to start up your Mac with Apple silicon in macOS Recovery, then choose Utilities > Share Disk. On the other Mac, you can access the shared disk from the Finder or Disk Utility. References:
= Use macOS Recovery on a Mac with Apple silicon, How to access macOS Recovery on Apple Silicon M1 Mac, Apple Silicon Macs to Feature New Boot and Recovery Interface, New Mac ..., How to Enter Recovery Mode on a Mac with Apple Silicon


NEW QUESTION # 220
Which Apple technology lets you wirelessly connect to a printer without downloading or installing any drivers?

Answer: A

Explanation:
AirPrint is an Apple technology that lets you print full-quality photos and documents from your Mac, iPhone, or iPad without the need to download or install drivers. AirPrint features include easy discovery, automatic media selection, and enterprise-class finishing options. AirPrint is compatible with most popular printer models, including the printers and print servers listed on the Apple Support website1. References: About AirPrint - Apple Support, Printers & Scanners - All Accessories - Apple


NEW QUESTION # 221
How can you use AirPlay to share content exclusively with a specific individual from your Apple iPhone and Mac?

Answer: B

Explanation:
To use AirPlay to share content exclusively with a specific individual from your Apple iPhone and Mac, you need to set the "Allow AirPlay for" option to "Current user" on your Mac. This option allows only devices where you're signed in with the same Apple ID as on the Mac to stream to the Mac. To set this option, you need to go to System Preferences > Sharing and click on "AirPlay Receiver" in the list that appears on the left. Then, choose "Current user" from the menu next to "Allow AirPlay for". After that, you can use AirPlay to stream or mirror content from your iPhone to your Mac by tapping the AirPlay button in the app that you're using or in Control Center1234. References: = Apple - Support - Manuals, macOS User Guide, Set up your Mac to be an AirPlay receiver; Apple - Support - Manuals, Use AirPlay to stream video or mirror the screen of your iPhone; How to AirPlay From iPhone or iPad to Your Mac - How-To Geek; How to Use AirPlay (Screen Mirroring) on a Mac - How-To Geek.


NEW QUESTION # 222
Which macOS and iPadOS feature lets you use your iPad to extend or mirror the display on your Mac?

Answer: C


NEW QUESTION # 223
How should you force your Mac to reinitialize a peripheral device's connection and reload any peripheral-specific drivers?

Answer: B


NEW QUESTION # 224
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