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| Section | Weight | Objectives |
|---|---|---|
| Change Management and Training | 13% | - Develop user adoption strategy and documentation - Define support processes and escalation paths - Create training materials and end-user guides - Plan and execute change management activities |
| Analytics and Monitoring | 13% | - Conduct user feedback collection and optimization - Monitor site performance and user engagement - Configure Site.com analytics and reporting - Implement error handling and logging |
| Implementation and Integration | 28% | - Implement search functionality and content tagging - Configure email and notification templates - Integrate external systems via APIs and connected apps - Implement Einstein bots and chat functionality - Build and configure Experience Builder pages and components - Configure SSO and authentication providers |
| Solution Design and Business Logic | 28% | - Design Experience Cloud site architecture (themes, templates, branding) - Configure navigation, menus, and site structure - Configure Lightning Web Components for customizations - Design data access and visibility rules - Implement security model (profiles, permission sets, sharing rules) - Set up and manage CMS content and files |
| Discovery and Scoping | 18% | - Define scope and create solution design - Understand customer business objectives and challenges - Identify key stakeholders and user personas - Assess organizational readiness for digital transformation |
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NEW QUESTION # 114
Universal Containers has recently launched a site for its retailers. Retailersare able to collaborate with other retailers around topics; however, retail managers aren't able to see records owned by their peers and subordinates.
What should be done to resolve the issue?
Answer: B
Explanation:
Super User access is a feature that allows you to grant access to records owned by other users who have the same role or a role below them in the role hierarchy. You can use Super User access to give retail managers access to records owned by their peers and subordinates.
NEW QUESTION # 115
Cloud Kicks (CK) has a Partner Community with an External Account hierarch. The Number of Partner Roles is set to two with the roles defined as Partner Manager and partner user.
If CK has a Partner user at a child account that creates a case, who will have access?
Answer: C
Explanation:
The members that will be able to see the Rich Content Editor component are those that are part of both the New York City audience and the Legal Department audience. Audience targeting is a feature that allows you to display pages and components to certain users based on their assigned audience. An audience is a group of users who share common attributes, such as profile, location, or language. When you assign an audience to a page or a component, only the users who belong to that audience can see it. If you assign multiple audiences to a page or a component, only the users who belong to all of those audiences can see it.
NEW QUESTION # 116
Northern Trail Outfitters (NTO) is planning to create an HR desk for its employees. The Technology team recommend using Experience Cloud to build the HR help desk app.
What should NTO consider when building the HR desk app?
Answer: B
Explanation:
When building an HR help desk app using Experience Cloud, you need to consider some points, such as:
* HR user profile is not only available in Employee Cloud with Employee permission set license. HR user profile is a standard profile that can be used with any user license type that supports Experience Cloud access.
* In order to protect employee privacy, the HR help desk app does not need to be created in a different org than the main org. You can use sharing settings and permissions to control who can access what data in your org.
* In order to leverage organizational structure, the HR help app must be created in the main org. This will allow you to use role hierarchy and public groups to share data based on your org structure.
* HR user profile is not only available in Enterprise and Performance Editions with HR permission set license. HR user profile is available in any edition that supports Experience Cloud.
NEW QUESTION # 117
DreamHouse Reality (DR) is switching to a franchise-based business model in order to grow its market share.
Franchises as well as properly appraised at DR, will immediate access to a real estate opportunity in their area as soon, as it crosses a threshold.
What should the Experience Cloud consultant recommend for record sharing?
Answer: C
Explanation:
To share records with partners who will work on low-severity B2C customer issues, DR should use sharing rules. Sharing rules allow you to extend sharing access to users in public groups, roles, or territories. You can use sharing rules to share records owned by internal users with partners based on criteria such as record type, field value, or ownership.
NEW QUESTION # 118
hat are three best practices when configuring self-registration for an Experience Cloud site? Choose 3 answers
Answer: A,C,D
Explanation:
Three bestpractices when configuring self-registration for an Experience Cloud site are A, B, and C. Self- registration is a feature that allows users to create their own accounts on your Experience Cloud site without an invitation. To configure self-registration, you need to assign a default profile for self-registered users, which determines their access level and permissions on your site. A best practice is to assign a cloned standard site profile as the default, which gives you more control over the settings andcustomization of the profile. Another best practice is to use a restrictive default profile to begin with, which limits the access and visibility of self-registered users until they are verified or approved by an administrator. A third best practice is tocreate a separate profile for your self-service site and your partner portal, which allows you to differentiate the access and functionality of different types of users on your sites.
NEW QUESTION # 119
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