PEGACPDC25V1 Customized Lab Simulation - PEGACPDC25V1 Premium Exam

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Pegasystems PEGACPDC25V1 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Decision strategies: Focuses on building decision strategies with business logic to power the decisioning engine.
Topic 2
  • Contact policy and volume constraints: This domain covers managing contact policies to limit how often customers receive communications, focusing on controlling action exposure and volume in outbound channels while configuring appropriate tracking periods.
Topic 3
  • AI and Arbitration: Explores AI-powered action arbitration, prioritization, and using business levers for action selection.
Topic 4
  • Actions and treatments: Focuses on defining and managing customer actions for web and outbound channels.
Topic 5
  • Channels: Covers implementing real-time containers, offer emails, and third-party integrations for multi-channel delivery.
Topic 6
  • Engagement policies: Addresses creating engagement policies, strategies, and customer journeys that govern contact timing and frequency.
Topic 7
  • Customer Engagement Optimization: Addresses change management, revision management, GenAI brand voice, and action update processes.

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Pegasystems Certified Pega Decisioning Consultant 25 Sample Questions (Q24-Q29):

NEW QUESTION # 24
An outbound run identifies 150 Standard card offers, 75 on email, and 75 on the SMS channel. If the following volume constraint Is applied, how many actions are delivered by the outbound run?

Answer: A


NEW QUESTION # 25
U+ Bank's marketing department currently promotes various home loan offers to qualified customers. Now, the bank does not want to show offers on a customer's account page if the customer has already received three home loan offers in the last two weeks.
What do you need to define to implement the business requirement?

Answer: B

Explanation:
A suppression policy allows you to define conditions that prevent customers from receiving an action or a group of actions. You can use a suppression policy to implement the requirement that customers do not see home loan offers on their account page if they have already received three home loan offers in the last two weeks. You can configure the suppression policy to suppress the home loan group based on the number of times the customer received any action from that group in the past 14 days. Applicability rules are used to determine whether an action is relevant for a customer based on their profile or context, not based on the number of times they received an action. Customer contact limits are used to limit the number of times a customer can be contacted per channel per time period, not based on the number of times they received an action. Volume constraints are used to limit the number of times an action is presented to customers across one or more channels, not based on the number of times they received an action. Verified Reference: [Certified Pega Decisioning Consultant | Pega Academy], Suppression policies


NEW QUESTION # 26
As a decisioning architect, you are setting up the action hierarchy for MyCo. Select the correct action hierarchy level for each of the hierarchy items identified.

Answer:

Explanation:

Explanation:
A screenshot of a survey AI-generated content may be incorrect.


NEW QUESTION # 27
MyCo, a telecom company, wants to Include offer-related images in the emails that they send to their qualified customers. As a decisioning architect, what best practice do you follow to include images in emails?

Answer: C


NEW QUESTION # 28
In a decision strategy, you can use aggregation components to____________.

Answer: A

Explanation:
Aggregation components are used to perform calculations on a list of actions, such as sum, average, count, minimum, or maximum. For example, you can use an aggregation component to calculate the total value of all the actions in a group. Verified Reference: Pega Academy - Decisioning Consultant - Aggregating actions


NEW QUESTION # 29
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