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Microsoft MS-721 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Configure and manage Teams meetings, webinars, and town halls15-20%- Configure webinars and town halls
  • 1. Set up event types and registration
  • 2. Manage event production and attendee experience
- Configure meeting policies and settings
  • 1. Configure audio and video settings
  • 2. Manage meeting apps, polls, and breakout rooms
  • 3. Manage meeting experiences and features
- Implement Teams Premium features
  • 1. Manage custom branding and templates
  • 2. Configure advanced meeting capabilities
Topic 2: Configure and manage Teams Phone30-35%- Configure phone numbers and connectivity
  • 1. Assign and manage numbers
  • 2. Configure Direct Routing and Operator Connect
- Configure call routing and policies
  • 1. Manage call queues and auto attendants
  • 2. Configure voice routing policies
- Manage emergency calling and compliance
  • 1. Manage call recording and compliance
  • 2. Configure emergency locations and routing
Topic 3: Plan and design collaboration communications systems20-25%- Plan and design Teams Phone
  • 1. Plan call routing and policies
  • 2. Plan emergency calling and routing
  • 3. Plan Teams Phone connectivity and numbering
  • 4. Plan licensing requirements
- Plan and design Teams Rooms and devices
  • 1. Plan management and monitoring solutions
  • 2. Plan room systems and peripherals
  • 3. Plan device deployment and management
- Plan and design Teams meetings
  • 1. Recommend use cases for Teams Premium and Microsoft 365 Copilot
  • 2. Plan requirements for meetings, webinars, and town halls
  • 3. Plan audio conferencing
  • 4. Plan meeting policies and settings
Topic 4: Configure and manage Teams Rooms and devices20-25%- Manage endpoints and peripherals
  • 1. Configure IP phones, headsets, and cameras
  • 2. Manage device profiles and policies
- Monitor and maintain device health
  • 1. Troubleshoot device and connectivity issues
  • 2. Use monitoring and management tools
- Deploy and manage Teams Rooms
  • 1. Configure room systems and consoles
  • 2. Manage settings and updates

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최신 Microsoft 365 Certified MS-721 무료샘플문제 (Q161-Q166):

질문 # 161
Hotspot Question
You have a Microsoft 365 subscription that contains a Microsoft Teams deployment and 1,000 users. Each user is assigned a Microsoft 365 E3 license and a Microsoft 365 Copilot license.
You need to ensure that after a Teams meeting, attendees can ask Copilot for a list of action items.
Which two settings should you modify in the Global (Org-wide default) settings? To answer, select the appropriate settings in the answer area.
NOTE: Each correct selection is worth one point.

정답:

설명:

Explanation:
Box 1: Transcription: On
To ensure attendees can ask Copilot for a list of action items after a Teams meeting, the key setting is to enable a meeting transcript and to ensure Copilot is allowed to access the transcript after the meeting. Recording the meeting isn't strictly necessary for Copilot to find action items, but a transcript is crucial. This can be done by ensuring "Meeting transcription" is turned on in the Meeting Policy settings within the Microsoft Teams Admin Center, or by starting transcription manually during the meeting.
Box 2: Meeting recording: On
Meeting recording is the most reliable way to ensure attendees can ask Copilot for a list of action items after a Microsoft Teams meeting, as Copilot needs the meeting's transcript to generate this information. Although Copilot can function with only transcription enabled, recording it also captures the full spoken dialogue and screen sharing activity, providing Copilot with the most comprehensive data to extract action items and other insights for post-meeting questions.
Reference:
https://support.microsoft.com/en-gb/office/use-copilot-in-microsoft-teams-meetings-0bf9dd3c-
96f7-44e2-8bb8-790bedf066b1


질문 # 162
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You need to create a new call queue to route calls to support agents. The support agents must be able to see their call queue history and the shared transcribed voicemail. The solution must minimize administrative effort.
Solution: You configure the call queue to use a team and a channel.
Does this meet the goal?

정답:B

설명:
Reference:
https://regroove.ca/stellark/2021/09/15/redirect-teams-auto-attendant-voicemail-to-a-channel-updated-method/
Topic 2, Litware
Telephony Environment
The existing telecommunications system has several third-party IP-PBXes at the corporate and warehouse sites- Currently, the PBXes are linked through the corporate WAN and an inter-office dial plan is in place.
A unique PSTN direct inward dial (DID) is assigned to each user. The last five digits of each DID are used as an extension.
Litware piloted Microsoft Skype for Business Server Enterprise Voice, but has since decided to migrate directly to Teams Phone. During the pilot, a response group was created, and the response group is still in use. Agents in the response group use Skype for Business Server-certified handsets.
Locations
Litware has global retail stores and datacenters-
The telephony topology contains the following four types of sites:
Corporate sites
The corporate sites contain information workers who collaborate by using the Teams desktop client and SharePoint Online.
The reception desk at each corporate site has an analog intercom with an integrated door control. Each intercom connects to an existing PBX by using an FXS Analog Telephony Adapter (ATA).
SIP trunks are delivered directJy to the site by using a resilient WAN that connects directly to the on-site PBX solution.
Wa rehouse sites
The warehouse sites are critical to the business. Users at these sites use either the Teams desktop client or the Teams mobile client.
Each warehouse has a public announcement (PA) system that connects to the PBX by using a SIP ATA along with the sites' existing ISDN trunks.
Currently, users ax the company's warehouse in Georgia can call the PA system by dialing 123456.
All calls to emergency services from the warehouses are played over the warehouses' PA system automatically.
WAN connectivity at the warehouses can be unreliable, so local PSTN connectivity is preferred as compared to centrally hosted connectivity.
Retail sites
Each retail site has only one or two desk phones and a specialized point of sale (POS) computer that cannot run the desktop or web versions of the Teams client-Users at the retail sites have the Teams app and an associated data plan installed on their mobile device. Currently, each retail site uses a managed SD-WAN appliance to connect to both the internet and the corporate WAN. The users report that in the event of an internet outage at the retail sites, they can use their mobile devices, which have strong reception.
Planned Changes
Litware plans to implement the following changes:
* Maintain the existing emergency call PA integration.
* Replace the existing IP-PBX solutions by using Teams Phone.
* Consolidate all its PSTN trunks by using region-specific datacenters, wherever possible.
During the planned deployment of Teams Phone, Litware will open a new retail site in the United Kingdom that will have five users. Litware does not have any existing telephony in the United Kingdom. Management at the new retail site wants to use Microsoft Teams Calling Plans for the users.
You are opening a new warehouse site in Melbourne. The new warehouse will connect to a phone carrier by using a Session Border Controller (SBC). Dialing rules are an area code of two digits beginning with a zero followed by a subscriber number of eight digits. For example, an E.164 number of +61370105550 will be translated to 03 7010 5550, and +61255505550 will be translated to 02 5550 5550.
Technical Requirements
Litware identifies the following technical requirements:
- Minimize the amount of voice traffic over the-WAN.
- Whenever possible, use natively supported Teams solutions.
* Avoid replacing existing analog device adapters and SIP phones.
* Assign a Microsoft 365 Phone System license to all the users listed in a CSV file.
* Ensure that the retail sites can place and receive calls in the event of a WAN failure.
* Assign a phone number of +61370105550 to a user named User1. User1 is located at a corporate site.
* Ensure that the warehouse sites maintain calling in the event of an internet outage or Teams service failure.
* Provide users at the United Kingdom retail site with phone numbers. The users must only be allowed to make in-country calls.
* Replace the response group from the Skype for Business Server Voice Enterprise pilot with a call queue. The agents must be able to use their existing handset.


질문 # 163
You need to recommend a solution for the new United Kingdom retail site. The solution must meet the technical requirements. Which three actions should you include in the recommendation? Each correct answer presents part of the solution. NOTE Each correct selection is worth one point.

정답:A,D,F

설명:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/getting-phone-numbers-for-your-users
Topic 3, Contoso, Ltd. (NEW)Contoso, Ltd. is an international
manufacturing company that has 2,000 employees.
Contoso currently uses a third-party meeting service. The company plans to migrate the meeting service to Microsoft Teams and replace all legacy video teleconferencing [VTC) devices.
Contoso has offices in Toronto. New York. Rome, and London. The company has a global sales team that works remotely.
The on-premises network contains an Active Directory Domain Services (AD DSJ forest named contoso.com.
Contoso has a Microsoft 365 subscription. All users are licensed for Microsoft 365 E5 and Teams Premium.
All users are enabled for Teams Phone by using Operator Connect.
The contoso.com domain syncs to Microsoft 365 by using Azure AD Connect cloud sync. All users use the Microsoft Authenticator app for multi-factor authentication (MFA) to cloud services.
A Microsoft Surface Hub device is deployed to the boardroom in each office.
The reception area at the Toronto office is configured to use a phone number of +14165555555 in Teams.
Contoso identifies the following issues:
* A user in the London office cannot locate the recorded files from a recurring Teams meeting.
* Executives in the New York office report having to use Microsoft Authenticator to access their Microsoft OneDrive files from the Surface Hub.
* A user in the Toronto office reports receiving incoming calls while attending Teams meetings instead of having calls sent automatically to voicemail.
Contoso plans to implement the following changes:
* Deploy a new Teams-certified endpoint to all the boardrooms and huddle spaces in all the offices.
* Start a pilot project to deploy an Intelligent Speaker to the boardroom in the Rome office and evaluate transcription and voice attribution capabilities.
* Deploy a Teams shared device to the lunchroom in the Toronto office. Calls placed to +1416S5555SS must ring in both the reception area and the lunchroom.
Contoso identifies the following technical requirements:
* The endpoint deployed to each boardroom must include a console on the table. The endpoint must automatically invite the existing Surface Hub when joining a Teams meeting.
* The sales team must be able to temporarily sign in to the endpoints deployed to the huddle spaces to respond to Teams messages and 3ttend video calls.
* The endpoints deployed to the huddle spaces must allow only outbound emergency calls when a user is NOT signed in.
* During Teams meetings, the sales team must have a watermark displayed on shared content.


질문 # 164
You have a Microsoft Teams Phone deployment.
You are deploying a new remote site.
You have a Session Border Controller (SBC) that has an E1/T1 Primary Rate Interface (PRI) deployed to the remote site.
You plan to deploy a Survivable Branch Appliance (SBA) to ensure PSTN connectivity.
Which type of endpoints are supported by the SBA?

정답:C

설명:
An SBA is designed to provide PSTN connectivity and support for various types of endpoints during a network outage. It ensures that users can still make and receive calls even if they lose connectivity to the main Office 365 services.
The SBA can support Skype for Business endpoints, which include 3PIP (3rd Party Interoperable Phones) devices, as these phones are designed to integrate with the Skype for Business infrastructure.
Microsoft Skype for Business 3PIP phones support connectivity through a Session Border Controller with an E1/T1 PRI by leveraging SIP signaling to establish calls, allowing users to make and receive PSTN calls. The SBC acts as the bridge between the Skype for Business environment and the PSTN, facilitating seamless communication and ensuring interoperability between different systems. This setup allows organizations to maintain robust telephony services while providing the necessary survivability in remote site deployments.


질문 # 165
You need to assign the correct licenses to a sales team manager in the New York office who is scheduled to migrate from Skype for Business Server to Teams.
Which three licenses should you assign? To answer, select the licenses in the answer area.
NOTE: Each correct selection is worth one point.

정답:

설명:

Reference:
https://docs.microsoft.com/en-us/microsoftteams/what-are-communications-credits


질문 # 166
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