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Salesforce Consumer-Goods-Cloud-Accredited-Professional Exam Syllabus Topics:

Section	Weight	Objectives
Visit Execution	36%	- Planogram Check - Promotion Check - Surveys - Inventory Check - Custom Task - Direct Store Delivery
Analytics and Reporting	6%	- Retail execution KPIs - Compliance tracking - Shelf share analysis
Platform	10%	- Mobile capabilities - Platform features relevant to Consumer Goods Cloud
Integrations	6%	- Integration with external systems - Data synchronization - Master data management
Data Setup	36%	- Store Setup - Product Setup - Action Plan Setup - Planogram Setup - Promotion Setup - Retail Store KPI Setup
Visit Planning	6%	- Territory management - Route planning - Visit templates

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Salesforce Consumer Goods Cloud Accredited Professional Sample Questions (Q91-Q96):

NEW QUESTION # 91
United Telecom's (UT) current architecture has two systems, one which is sales facing (internal) and the other which is external facing (web channels). Currently, the product catalog is maintained separately in both systems. As part of their digital transformation, UT has introduced Communications Cloud.
What approach should a Consultant recommend for maintaining the product catalog during their digital transformation?

A. Manage the product catalog internally using Communications Cloud and use Cart APIs to expose the product catalog to web via OmniOut.
B. Maintain the product catalog in Communications Cloud Enterprise Product Catalog and use Digital Commerce APIs to extract the catalog to the web channels.
C. Maintain the product catalog in Communications Cloud and periodically synchronize to the web channels automatically.
D. Introduce a new product catalog primary application that will synchronize both Communications Cloud and the web channels when updates occur.

Answer: B

Explanation:
As part of digital transformation, Salesforce strongly recommends consolidating all product definitions into a single Enterprise Product Catalog (EPC) within Communications Cloud. EPC becomes the system of record for all commercial and technical products across channels.
To expose this single catalog to external sales channels, Salesforce provides Digital Commerce APIs, which deliver:
Product discovery
Attribute & configuration rules
Pricing & Promotions
Availability & context-driven offerings
These APIs allow web channels, portals, mobile apps, and external systems to retrieve catalog data in real time without duplicating product definitions. This removes the need for separate catalog maintenance and guarantees consistency across channels.
Option A uses Cart APIs, which only apply once a product is already in the cart. It does not expose catalog discovery.
Option C (periodic sync) is not recommended-Salesforce discourages dual catalogs.
Option D (new catalog system) adds unnecessary complexity.

NEW QUESTION # 92
Which three Consumer Goods Cloud(CGC) objects are linked to the product2 object in the CGC data model?

A. Assessment Task Product
B. Assortment Product
C. Store Product
D. Delivery Product
E. Promotion Product

Answer: B,C,E

Explanation:
Assortment Product, Promotion Product, and Store Product are three Consumer Goods Cloud objects that are linked to the product2 object in the CGC data model. These objects represent different aspects of products in relation to retail stores. They are:
Assortment Product, which represents a product that is part of an assortment list for a retail store. An assortment list is a list of products that should be available in a store based on various factors, such as seasonality, demand, or strategy.
Promotion Product, which represents a product that is part of a promotion for a retail store. A promotion is an offer or incentive that aims to increase sales or awareness of a product or brand.
Store Product, which represents a product that is associated with a specific retail store location. A store product contains information such as the quantity, price, and availability of the product in the store. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 19-20.

NEW QUESTION # 93
Which statement is correct about Consumer Goods- Einstein Visit Recommendations?

A. Visit Recommendations rules consider the store operating hours
B. Visit Recommendations automatically take into consideration already created visits for the store
C. Visit Recommendations can be created using the Next Best Action Strategy
D. Visit Recommendations are automatically generated by recent case activities

Answer: A

Explanation:
Einstein Visit Recommendations take into account factors like store operating hours to ensure that suggested visits are feasible and practical.

NEW QUESTION # 94
Which KPIs can be derived using Planogram detection?

A. Out of Stock,Shelf Size, SKU Facings
B. Out of Stock, Shelf Size, Brand Facings
C. Out of Stock, Share of Shelf, SKU Facings
D. Out of Stock, Share of Shelf, Brand Facings

Answer: C

Explanation:
Out of Stock, Share of Shelf, and SKU Facings are three KPIs that can be derived using Planogram detection.
A Planogram is a visual representation of how products should be arranged on a shelf. Planogram detection is a feature that uses Einstein Vision to compare the actual shelf image with the expected planogram image and calculate metrics such as:
* Out of Stock, which measures the percentage of products that are missing from the shelf.
* Share of Shelf, which measures the percentage of space occupied by a product or brand on a shelf.
* SKU Facings, which measures the number of times a product SKU is visible on a shelf. Verified References: [Salesforce Consumer Goods Cloud Implementation Guide], page 23-24.

NEW QUESTION # 95
Which two permissions should be enabled for users to view the Tableau CRM for Consumer Goods Cloud app?

A. Tableau CRM Growth
B. Tableau CRM Plus User
C. Tableau CRM Modify All
D. CG Analytics User
E. Tableau CRM View

Answer: B,D

Explanation:
Users who need to access the CRM Analytics application for Consumer Goods require both the CRM Analytics Plus User entitlement and the CG Analytics User permission set. In the terminology used by this question, CRM Analytics Plus User corresponds to Tableau CRM Plus User.
Salesforce separates platform analytics access from Consumer Goods-specific analytics permissions. CRM Analytics Plus User provides access to CRM Analytics capabilities, while CG Analytics User grants the permissions required to consume the Consumer Goods analytics application and its associated dashboards and datasets.
Salesforce ' s documented setup process instructs administrators to open the user ' s Permission Set Assignments and assign CG Analytics User together with CRM Analytics Plus User when the organization uses CRM Analytics for Consumer Goods Cloud.
This dual-permission approach ensures that the user has both the underlying analytics platform entitlement and the Consumer Goods application-level access required to view dashboards such as product, store, field- representative, and territory performance analytics.
Administrative permissions such as CRM Analytics Plus Admin are intended for administrators who configure and maintain analytics applications. They are not necessary for ordinary application consumers who only need to view and interact with Consumer Goods analytics.
Study Guide Topics:Analytics - > CRM Analytics - > CG Analytics User - > CRM Analytics Plus User - > User Permissions

NEW QUESTION # 96
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