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Salesforce Plat-UX-102 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Leveraging Adjacent Roles and Skills19%- Leading cross-functional work
- Working with product and business teams
- Collaboration with architects and designers
- Integrating UX and technical perspectives
Topic 2: Value Design32%- Ethics and value alignment
- Strategic direction and rationale
- Context and innovation impact
- Value measurement and outcomes
Topic 3: Intangible Deliverables26%- Culture and capability building
- Stakeholder alignment
- Governance and mindset
- Change and adoption enablement
Topic 4: Tools and Artifacts23%- Strategy mapping and modeling
- Decision-making tools
- Design frameworks and methods
- Documentation and visualization

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Salesforce Certified Platform Strategy Designer Sample Questions (Q147-Q152):

NEW QUESTION # 147
A tech company that specializes in mobile app development is looking to innovate and launch a new app that helps users manage their mental health. The company ' s target audience is young adults aged 18-35. What external factor might impact the strategy for this development?

Answer: B

Explanation:
Health and wellness apps collecting personal health data are heavily impacted by regulatory constraints such as HIPAA. In the Platform Strategy Designer context, this question belongs primarily to Value Design. In Value Design, the strategy designer links validated human needs to business outcomes and external context, then defines measurable signals that show whether the intended value is actually being created. Regulation is an external strategic constraint because it can affect data handling, security, consent, architecture, partnerships, and operating processes. A precise implementation assessment must confirm whether a particular law applies, but among the choices a healthcare privacy regulation is the relevant external factor.
Here, HIPAA regulations is the strongest choice because it most directly matches the outcome, constraint, or decision described in the scenario. The other choices may be useful in a different stage or for a different question, but they do not address the central requirement as directly. Push notifications focuses attention elsewhere, while Customer adoption addresses a related concern without providing the same fit to the scenario
' s stated objective. That distinction is important on the exam: select the method or capability that resolves the specific uncertainty in the scenario rather than the option that is merely plausible in a broader project.
Study Guide Topics: Value Design
Official Salesforce Reference: Platform Strategy Designer Certification Prep - Value Design


NEW QUESTION # 148
A strategy designer collaborated with the product design team at Cloud kicks and is now coming to the end of their discovery. Which technique should be used to frame the design challenge on the right problems?

Answer: A

Explanation:
The technique that should be used to frame the design challenge on the right problems is to construct "How might we..." questions. "How might we..." questions are a way to reframe problems into opportunities for innovation. They are open-ended, optimistic, and user-centered, and they help define the scope and direction of the design project. Designing "For an optimal experience..." questions or creating "As a user, I should..." questions may not be effective for framing the design challenge, as they may imply or limit potential solutions.


NEW QUESTION # 149
A project team at Cloud Kicks is under pressure to solve customer supply chain issues across multiple locations. The strategy designer proposes they do some analogous research.
What should the team look to study?

Answer: B

Explanation:
Analogous research involves looking at solutions in different contexts or industries to solve similar problems. For supply chain issues, studying how an unrelated industry overcame comparable challenges can provide fresh insights and innovative approaches, offering new perspectives on problem-solving.


NEW QUESTION # 150
Cloud Kicks is going to conduct research with users of products to better understand their needs.
What are some safeguards that should be put in place to ensure the research is conducted ethically?

Answer: B

Explanation:
Some safeguards that should be put in place to ensure the research is conducted ethically are a code of conduct, ethics training, and a research data handling policy. A code of conduct is a set of principles and guidelines that define ethical behavior and expectations for researchers and participants. Ethics training is a way to educate researchers on ethical issues and best practices in conducting research. A research data handling policy is a document that specifies how research data will be collected, stored, accessed, shared, analyzed, and disposed of in a secure and compliant manner. A customer journey map, research scenario, and a RAID log are tools for planning and documenting research activities, but they do not address ethical issues. A hypothesis, project plan, and financial reimbursement for users are elements of research design and execution, but they do not ensure ethical conduct.


NEW QUESTION # 151
A strategy designer is working on a future digital commerce vision for Cloud Kicks.
What should the designer focus on when engaging technical stakeholders7

Answer: B

Explanation:
The designer should focus on exploring feasibility and opportunities for future innovation when engaging technical stakeholders. Feasibility refers to how possible or realistic it is to implement a solution, given the technical constraints or requirements. Opportunities for future innovation refer to the potential or possibilities for creating new or improved solutions, leveraging the latest technologies or trends. Both aspects help foster a collaborative and creative dialogue between the designer and the technical stakeholders, and ensure that the solution is both viable and desirable. https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-prep/engage-technical-stakeholders


NEW QUESTION # 152
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