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NEW QUESTION # 29
A pharma company runs personalized medicine programs and needs the ability to coordinate various steps involved in the process, like apheresis and infusion.
Which Health Cloud capability should help the company with this program?
Answer: D
Explanation:
Step-by-Step Explanatio n:
Advanced Therapy Management (ATM):
For personalized medicine programs, such as those involving apheresis and infusion, Salesforce Health Cloud offers Advanced Therapy Management (ATM), specifically designed for complex therapy coordination.
Exact Extract:
"Advanced Therapy Management supports cell and gene therapy processes by coordinating multiple steps such as collection, manufacturing, apheresis, and infusion." Reference:
Why Not Other Options?
Integrated Care Management: Focuses on traditional care plans and care team coordination, not advanced therapies.
Intelligent Document Automation/Intelligent Sales: Not related to therapy process coordination.
Conclusion:
Advanced Therapy Management is the correct Health Cloud capability for coordinating personalized medicine program steps.
NEW QUESTION # 30
Bloomington Caregivers has more than 1 million patients and each patient has an average of 10 claims a year, which are maintained in an external claims system. Management would like their agents to view all the claims of patients in Salesforce on demand when they open the patient ' s record. What should a consultant recommend as the appropriate integration pattern to achieve this?
Answer: C
Explanation:
With 10M+ records stored externally, leveraging Salesforce Connect and External Objects displays claims on demand via OData without consuming massive Salesforce storage. From a solution-design perspective, the selection fits the requirement because it uses the Health Cloud capability or data model that directly represents the business need, rather than introducing a parallel custom structure or a feature intended for a different stage of the patient, member, provider, or payer lifecycle. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (Configure the claims system as an external data source and leverage external objects with the claims data.) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Design - Integration; Claims
NEW QUESTION # 31
At Bloomington Caregivers, care coordinators can only view patient records they own in Health Cloud.
Moving forward, a small subset of auditors need access. What should a consultant do to expand this access?
Answer: D
Explanation:
Under a Private OWD model, criteria-based or owner-based Account sharing rules are the standard, best- practice mechanism to open up Read access to a specific public group of auditors. From an implementation perspective, the configuration should use delivered Health Cloud and Salesforce mechanisms first, preserving standard relationships, security enforcement, and upgrade compatibility while limiting custom code to cases where declarative capabilities are insufficient. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (Create a criteria-based Account sharing rule.) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Implement - Sharing
NEW QUESTION # 32
When implementing Provider Search functionality, which two changes allow an external user to access search results?
Choose 2 answers
Answer: A,D
Explanation:
Comprehensive Detailed Step by Step Explanation with exact Extracts from Salesforce Health Cloud documents that you have with Reference Experience Builder and Component Access:
Add the Provider Search component to the Experience Cloud site page for external user access.
Extract:
"Use Experience Builder to add Provider Search components to your site to enable external users to search for providers."
- Provider Search in Experience Cloud
Read Access:
Granting Read access to the Care Provider Searchable Field object is required for site users to access search results.
Extract:
"Grant the site user profile Read access to the Care Provider Searchable Field object to allow them to view provider search results."
- Provider Search Security
Other Options:
B: Sharing rules not typically required; object-level access is key.
D: Data Pipeline object access is not relevant for provider search results.
Reference:
Provider Search in Experience Cloud
NEW QUESTION # 33
Bloomington Caregivers has replaced its legacy Contact Center application with Health Cloud. During user acceptance testing (UAT), the call center team is reporting differences between current Identity Verification business processes and what was built in Health Cloud. The call center manager has requested the following changes: - Birth Date be available in results and as an optional verifier, but no longer required for verification purposes - Add ' Bloomington ID ' , a custom field on Account, to search results and as a required verifier What should a consultant do to meet these requirements?
Answer: B
Explanation:
Identity Verification Process Field records determine whether a field appears in search results and whether it is a required or optional verifier. Birth Date should be changed from Required Verifier to Optional Verifier, while Bloomington ID needs separate Result Field and Required Verifier configurations so it appears in results and must be validated. From an implementation perspective, the configuration should use delivered Health Cloud and Salesforce mechanisms first, preserving standard relationships, security enforcement, and upgrade compatibility while limiting custom code to cases where declarative capabilities are insufficient. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements () against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Implement - Reporting
NEW QUESTION # 34
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