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Salesforce Slack-Con-201 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Slack Administration and Governance		- User lifecycle management - Security and compliance controls - Workspace configuration and settings
Topic 2: Solution Design for Slack		- Workspace architecture and design principles - Channel strategy and governance model - Integration design with Salesforce ecosystem
Topic 3: Delivery and Migration	17%	- Role definition across Slack, partner, and client teams - Slack delivery best practices - End-to-end migration planning and execution
Topic 4: Change Management and Adoption		- Communication and rollout planning - User adoption strategies - Training and enablement planning

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Salesforce Certified Slack Consultant Sample Questions (Q42-Q47):

NEW QUESTION # 42
Your client wants to enforce controls and display a warning every time that @channel, @here or @everyone is used in channels with six or more members.
How should you advise them?

A. This is a default setting - members will always get a warning when using @channel, @here or
@everyone in any channel with at least six members.
B. In org settings, organization policies, permissions tab, you can set up a Messaging policy to show a warning at least once a day.
C. In org settings, organization policies, permissions tab, set up a Messaging policy to show a warning when @channel, @here or @everyone is used.
D. In org settings, organization policies, permissions tab, set up a Messaging policy to show a warning the first time someone logs on each day.

Answer: C

Explanation:
The correct answer is D . The client is asking for an enforceable policy behavior around broadcast mentions.
In Enterprise Grid administration, this belongs under org-level policies and settings, specifically messaging permissions. A warning for @channel , @here , or @everyone helps reduce noisy broadcast behavior and forces users to pause before notifying a large audience. Option A is wrong because the question asks how to enforce the control; assuming it is always a default setting is not the correct consultant guidance. Option B is unrelated because logging on each day has nothing to do with broadcast mention warnings. Option C is also wrong because the warning must trigger when the mention is used, not merely once per day. Option D maps directly to the requirement: configure a Messaging policy in org settings so Slack warns users when they attempt to use broad notification mentions. This is a practical governance control that protects channel hygiene, reduces disruption, and supports responsible communication norms across the grid.
Reference topic: Policies and Settings - messaging policies, broadcast mention controls, org-level permissions, notification governance, and channel-noise reduction.

NEW QUESTION # 43
A large enterprise plans to integrate Slack with their existing identity provider (IdP) to streamline user authentication. Which identity management feature should they primarily use to ensure a secure and efficient single sign-on (SSO) experience?

A. Two-factor authentication (2FA) at Slack level
B. OAuth for third-party app integrations
C. SAML-based single sign-on
D. Slack's built-in password management

Answer: C

Explanation:
SAML-based single sign-on is the best option for integrating Slack with an existing IdP, providing a secure and streamlined authentication process that aligns with enterprise-level security requirements.

NEW QUESTION # 44
When presenting Slack to a potential client who is currently using a mix of email, messaging apps, and file-sharing services, which feature of Slack would you emphasize as a key benefit?

A. The use of fun emojis and GIFs to enhance informal communication
B. The fact that Slack is widely used in many industries
C. The ability to customize Slack's interface with various color themes
D. Slack's capability to integrate various communication and file-sharing services into a single platform

Answer: D

Explanation:
For a client currently using a mix of different tools for communication and file sharing, the most significant benefit of Slack is its ability to integrate these services into one platform. This centralization simplifies workflows, improves team collaboration, and reduces the need to switch between multiple tools.

NEW QUESTION # 45
What role does the Slack account team have in a client engagement?

A. They are responsible for setting up the Slack Connect channel to connect with your client team.
B. They will partner with you for the overall success of your client and serve as your point of escalation for any issues.
C. They are the main client-facing team members during your engagement.
D. They are responsible for making all necessary configurations into your client's Slack instance.

Answer: B

Explanation:
The correct answer is C . The Slack account team is not a replacement for the consultant, project team, technical architect, or client admin team. Their role is to partner with the implementation team to support the customer's overall success and provide escalation support when issues require Slack-side alignment, account context, or additional internal coordination. Option A is too broad because the consultant and client project stakeholders remain the primary execution partners during the engagement. Option B is too tactical; setting up a Slack Connect channel may be useful for engagement collaboration, but it is not the defining responsibility of the Slack account team. Option D is incorrect because configuration work inside the customer's Slack instance is normally handled by the customer's authorized owners/admins, implementation team, or technical resources, not the Slack account team as a default responsibility. In delivery terms, the Slack account team provides account continuity, customer-success alignment, and escalation handling, while the consultant provides structured implementation guidance.
Reference topic: Delivery and Migration - engagement roles, Slack account team alignment, escalation path, and project delivery governance.

NEW QUESTION # 46
A multinational corporation needs to ensure that its use of Slack complies with the General Data Protection Regulation (GDPR). What feature should they prioritize to align with GDPR requirements?

A. Enabling guest accounts for external EU collaborators
B. Data residency option to store data in specific regions
C. Automatic deletion of user messages after a set period
D. Encryption of messages in transit and at rest

Answer: B

Explanation:
The data residency feature in Slack allows corporations to store data in specific regions, which is vital for compliance with GDPR, as it mandates certain requirements for the storage and handling of data within the EU.

NEW QUESTION # 47
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