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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Slack Administration and Governance | - User lifecycle management - Workspace configuration and settings - Security and compliance controls | |
| Topic 2: Change Management and Adoption | - Training and enablement planning - Communication and rollout planning - User adoption strategies | |
| Topic 3: Solution Design for Slack | - Integration design with Salesforce ecosystem - Workspace architecture and design principles - Channel strategy and governance model | |
| Topic 4: Delivery and Migration | 17% | - End-to-end migration planning and execution - Role definition across Slack, partner, and client teams - Slack delivery best practices |
>> Certification Slack-Con-201 Exam <<
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NEW QUESTION # 84
When leveraging discovery outputs to inform the initial grid design for a client, what aspect of the discovery findings is most crucial to consider?
Answer: C
Explanation:
The most crucial aspect to consider when designing a Slack grid based on discovery findings is the client's organizational structure, communication flow, and collaboration needs. This information ensures that the grid design is tailored to support the client's specific operational and communication requirements, facilitating effective and streamlined collaboration within the organization.
NEW QUESTION # 85
You are a consultant working with an Enterprise Grid plan client. Your client's Slack Org Admin wants to derive insights for governing Slack as their business grows and matures.
What is the primary tool for Org Admins to monitor and ensure that Slack is driving value?
Answer: B
Explanation:
The correct answer is C . Org Admins on Enterprise Grid need a centralized view of adoption, activity, and usage trends across the organization. The org-level analytics dashboard is the primary administrative tool for monitoring whether Slack is driving value as the business grows. It helps admins understand membership, channel activity, message activity, and broader usage patterns that inform governance, enablement, and adoption decisions. Option A, Slack's analytics Web APIs, can be useful for advanced reporting or custom analysis, but it is not the primary admin-facing tool for routine governance monitoring. Option B is incorrect because SCIM is related to identity provisioning and user lifecycle management, not Slack value measurement. Option D is too narrow; member-level analytics do not provide the org-wide governance view needed by an Org Admin. This question is testing the distinction between operational administration and analytics-led governance. For Enterprise Grid maturity, admins should use org-level analytics to identify adoption gaps, inactive areas, overgrown workspaces, and opportunities for targeted enablement.
NEW QUESTION # 86
In a medium-sized enterprise, the management team needs to assign a role to an employee who will manage user accounts and handle workspace and channel settings, but they do not want to provide access to sensitive billing information. Which role should they assign to this employee?
Answer: A
Explanation:
Workspace Admins have the capability to manage user accounts, workspace settings, and channel settings, but they do not have access to sensitive billing information, making this role suitable for the requirement.
NEW QUESTION # 87
A large corporation with a diverse employee base is adopting Slack. What approach should be taken in designing a learning curriculum for these users to ensure comprehensive understanding and adoption of the platform?
Answer: D
Explanation:
Designing a diverse learning curriculum that begins with basic functionalities and progresses to more advanced features, while also being tailored to specific department needs and user roles, ensures a comprehensive and effective learning experience. This approach accommodates varying levels of tech proficiency and job-specific requirements, promoting thorough understanding and adoption of Slack across the corporation.
NEW QUESTION # 88
For a client that operates internationally across different time zones, what grid design element is crucial to consider for ensuring effective communication in Slack?
Answer: C
Explanation:
For a client operating internationally, it's important to consider the creation of regional channels.
These channels cater to the unique needs and working hours of employees in different time zones, facilitating more effective and timely communication.
NEW QUESTION # 89
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