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Cisco 300-810 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Application Clients	25%	- Deployment and configuration 1. Cisco Jabber 2. Client policies and settings 3. Webex App - Integration and features 1. Voice and video features 2. Mobility and remote access 3. Presence integration - Troubleshooting 1. Media quality issues 2. Feature availability problems 3. Login and connectivity issues
Topic 2: Cisco Unity Connection and Cisco Unity Express	30%	- Deployment and configuration 1. Voice mail configuration 2. System setup and integration 3. IVR implementation 4. High availability and redundancy - Management and maintenance 1. Integration with CUCM 2. User and mailbox management 3. Backup and restore - Troubleshooting 1. Integration faults 2. Call routing issues 3. Message delivery problems
Topic 3: Single Sign-On (SSO) for Collaboration Applications	15%	- SAML SSO login process flow - SAML 2.0 components 1. Protocol 2. Binding 3. Assertion 4. Profiles - SSO types in collaboration environment 1. Smart card authentication 2. Integrated Windows AD 3. Kerberos
Topic 4: Cisco Unified IM and Presence	30%	- Configuration 1. Calendar integration 2. Apple Push Notification Service 3. Persistent chat 4. Centralized deployment 5. Federation configuration (XMPP, SIP) 6. High availability - Troubleshooting 1. XMPP issues 2. Federation connectivity 3. Calendar integration errors 4. High availability failures 5. Notification service problems

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Cisco Implementing Cisco Collaboration Applications Sample Questions (Q291-Q296):

NEW QUESTION # 291
Refer to the exhibit.

Users connected to the internal network report a "Cannot communicate with the server" error while trying to log in to Cisco Jabber using auto service discovery. The Jabber diagnostics and the SRV record configuration are as shown in the exhibit. The host cucm1.ccnp.cisco.com is correctly resolved by the user desktops with the Cisco Unified Communications Manager IP address. Why is the user not able to log in?

A. The port specified on the SRV record is wrong.
B. SRV protocol is not set up correctly. It should be _tls instead of _tcp.
C. The domain ccnp.cisco.com does not exist on the DNS server.
D. Marking weight as 0 on the SRV record makes it inactive, so Jabber cannot discover the Cisco Unified CM.

Answer: A

Explanation:
Reference:
https://community.cisco.com/t5/collaboration-voice-and-video/jabber-client-login-and-login-issues/ ta-p/3143446

NEW QUESTION # 292
Refer to the exhibit.

An organization is moving from on-premise Exchange to Microsoft Office 365 for email and calendaring. The administrator would like to maintain meeting presence functionality in Jabber clients connected to Cisco IM and Presence after this move. Office 365 certificates must be installed to accomplish this. Which two trust stores should these certificates be uploaded to on Cisco IM and Presence? (Choose two.)

A. cup-xmpp- trust
B. xmpp-fed-trust
C. tomcat-trust
D. cup-trust
E. xmpp- rust

Answer: A,D

NEW QUESTION # 293
A user is experiencing video quality issues and wants to verify packet loss, jiter, and codecs in use. Where can the user find this information in the Webex App for Windows during a call?

A. Settings, Health Checker, and press Diagnostics in the Webex App or Ctrl+Shit+Alt+D
B. Help, Health Checker, and press Diagnostics in the Webex App or Ctrl+Shit+Alt+D
C. Help, Health Checker, and press Status in the Webex App or Ctrl+Shit+Alt+S
D. Settings, Status, and press Diagnostics in the Webex App or Ctrl+Shit+Alt+S

Answer: D

Explanation:
Explanation
This option is the correct way to find information about packet loss, jitter, and codecs in use in the Webex App for Windows during a call. The Settings menu allows users to access various options and preferences for the Webex App, including the Status option. The Status option shows the current network status and quality of service for the app. Users can press Diagnostics or use the keyboard shortcut Ctrl+Shift+Alt+S to open a detailed report of the call statistics, including packet loss, jitter, and codecs in use for audio and video.
References:
https://help.webex.com/en-us/article/np8ugnq/Webex-App-Status
https://help.webex.com/en-us/article/np8ugnq/Webex-App-Status#id_136835

NEW QUESTION # 294
Refer to the exhibit.

Which action allows a remote Cisco Jabber user utilizing Mobile and Remote Access to automatically log in to a Cisco Unity Connection voicemail box via OAuth?

A. Add CUCM under System Settings > Authz Servers in Cisco Unity Connection.
B. Add CUCM under System Settings > Authz Servers in Cisco Expressway-E.
C. Add CUCM under System Settings > Authz Servers in Cisco Expressway-C.
D. Add CUCM under System Settings > Authz Servers in Cisco Unity.

Answer: A

NEW QUESTION # 295
Which statement describes a role of AXL communications in the BLF Plug-in Service of the Cisco Unified Attendant Console?

A. The AXL communications enable Device Resolution Manager to resolve the device statuses of operator and system devices.
B. The AXL communications is required after installation to verify that the specified CTI manager or managers and Cisco Unified Attendant Console versions match.
C. The AXL communications is required after installation to verify that the specified CTI manager or managers and Cisco Unified CM versions.
D. The AXL communications allow registered attendants to log in to Cisco Unified Communications Manager and receive calls.

Answer: A

Explanation:
Explanation
"Part of the Cisco Unified Attendant Console Advanced BLF Plug-in service known as Device Resolution Manager (DRM) uses AXL to communicate with Cisco Unified Communications Manager. The AXL communications enable DRM to resolve the BLFs of operator and system devices, and to synchronize system devices within the Cisco Unified Communications Manager database."
https://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cucmac/cuaca/12_0_4/admin_guide/CUACA_AG_

NEW QUESTION # 296
......

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