Slack-Con-201 Study Materials & Slack-Con-201 Actual Exam & Slack-Con-201 Test Dumps

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Salesforce Slack-Con-201 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Migration and Change Management5%- Adoption and enablement
  • 1. Best practices for Slack adoption
  • 2. Training and change management plans
- Migration planning
  • 1. Transition from other platforms
  • 2. Data migration strategies
Topic 2: Security18%- Authentication and access
  • 1. Domain verification and auto-provisioning
  • 2. Single Sign-On (SSO) configuration
- Slack security and compliance
  • 1. Retention policies and export
  • 2. Data Loss Prevention (DLP)
  • 3. Enterprise Key Management (EKM)
Topic 3: Discovery20%- Gather requirements
  • 1. Understand business goals and collaboration needs
  • 2. Identify current workflows and pain points
- Stakeholder analysis
  • 1. Conduct discovery workshops
  • 2. Identify key stakeholders and decision-makers
Topic 4: Workflows and Integrations12%- Integrations and apps
  • 1. Third-party integrations
  • 2. App management and distribution
- Workflow Builder
  • 1. Automate routine processes
  • 2. Custom workflow templates
Topic 5: Governance and Administration20%- Governance framework
  • 1. Acceptable use policies
  • 2. Channel management policies
  • 3. Data governance and compliance
- Workspace administration
  • 1. Guest access management
  • 2. Workspace settings and policies
  • 3. Roles and permissions
Topic 6: Channel Strategy25%- User Groups and permissions
  • 1. Default channels and channel management policies
  • 2. User Group creation and management
- Channel architecture design
  • 1. Channel segments and cross-org channels
  • 2. Public vs. private channel strategy
  • 3. Channel naming conventions and organization

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Salesforce Certified Slack Consultant Sample Questions (Q61-Q66):

NEW QUESTION # 61
A large organization is restructuring its use of Slack to improve internal communications. They want to ensure that important announcements are seen by all employees. What channel strategy should they adopt?

Answer: C

Explanation:
A general announcement channel with restricted posting rights ensures that all employees have access to important organizational updates in a single, dedicated place, enhancing the visibility and clarity of communications.


NEW QUESTION # 62
Who can accept a Slack migration invitation?

Answer: A

Explanation:
The correct answer is D . A Slack migration invitation requires authority from both the Enterprise Grid side and the migrating workspace side. The Enterprise organization must be represented by an authorized org-level owner, and the migrating workspace must be represented by the Workspace Primary Owner because that person has ultimate ownership authority over the workspace being moved. Option A is too broad because not all Workspace Owners can accept a migration invitation; the migrating workspace's Primary Owner is the critical workspace-side authority. Option B incorrectly includes Org Admin but omits the migrating Workspace Primary Owner. Option C is also incomplete because it does not include the migrating Workspace Primary Owner and overstates the role of Org Admins. Option D correctly reflects the required decision authority: the Enterprise-side owner role and the primary owner of the migrating workspace must be involved.
This protects migration governance by ensuring that a workspace cannot be absorbed into Enterprise Grid without the correct ownership-level approval.


NEW QUESTION # 63
For a live Slack workshop aimed at improving team collaboration, what experiential learning format should be prioritized?

Answer: A

Explanation:
Collaborative team activities in a live workshop are ideal for experiential learning in Slack, especially for improving team collaboration. This format allows participants to actively use Slack's features in a team setting, applying what they learn in a practical, collaborative environment, which mirrors real-world use and enhances learning.


NEW QUESTION # 64
In one of your proposed grid design options for a client, you include a social workspace for employees to build culture and to connect on special interests and hobbies.
Which workspace access type should you recommend?

Answer: A

Explanation:
The recommended access type is Open . A social workspace is intended to help employees build culture, join communities, and connect around special interests or hobbies. That purpose depends on broad discoverability and low-friction participation. An Open workspace allows eligible members of the Enterprise organization to find and join the workspace without approval, which fits a community-building use case. Option B, By Request, adds an approval step and is better suited for spaces where access should be reviewed, such as sensitive functions or semi-restricted business areas. Option C, Hidden, prevents users from discovering that the workspace exists, which directly conflicts with the purpose of encouraging employee connection. Option D, Invite Only, creates controlled access and is appropriate for limited membership or confidential work, not broad social engagement. A consultant should align workspace access level with the purpose of the workspace. For culture, community, and employee-interest spaces, the access model should reduce friction and encourage participation.
Reference topic: Grid Design - workspace access levels, social workspace design, community-building use cases, and Enterprise Grid access recommendations.


NEW QUESTION # 65
A retail company is introducing Slack to its employees, who have varying levels of tech- savviness. What approach should be taken in designing a learning curriculum for these users?

Answer: D

Explanation:
A tiered learning program is ideal for accommodating varying skill levels. It allows beginners to understand the basics before progressing to more advanced features, ensuring all users build a solid foundation and then enhance their skills according to their tech-savviness.


NEW QUESTION # 66
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