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| Section | Weight | Objectives |
|---|
| Topic 1: Understand how commercial negotiations should be undertaken | 30% | - Tactics and influencing methods
- 1. Persuasion and influencing techniques
- 2. Managing concessions and deadlocks
- 3. Cultural and ethical considerations
- Communication skills
- 1. Non-verbal communication and emotional intelligence
- 2. Active listening and questioning
- Review and improvement
- 1. Evaluating results and performance
- 2. Documenting agreements and lessons learned
- Stages of negotiation
- 1. Opening, exploring, bargaining, closing and implementing
|
| Topic 2: Understand key approaches in the negotiation of commercial agreements with external organisations | 35% | - Application of commercial negotiations in procurement and supply
- 1. Sources and management of conflict
- 2. Definitions and purpose of commercial negotiation
- 3. Team and stakeholder management in negotiation
- 4. Position within the CIPS procurement cycle
- Types of negotiation approaches
- 1. Pragmatic and principled negotiation styles
- 2. BATNA, target setting and reservation price
- 3. Collaborative / integrative (win-win)
- 4. Distributive / competitive (win-lose)
- Power dynamics in negotiation
- 1. Impact of power balance on outcomes
- 2. Relationship types and their effect on negotiation
- 3. Sources of power and influence
|
| Topic 3: Know how to prepare for negotiations with external organisations | 35% | - Cost and price analysis
- 1. Cost modelling and price analysis techniques
- 2. Types of costs and pricing structures
- Economic and market factors
- 1. Inflation, exchange rates and risk factors
- 2. Supply and demand conditions
- 3. Market structure and competition
- Planning and resources
- 1. Information gathering and market intelligence
- 2. Team roles and preparation plans
- Negotiation criteria and objectives
- 1. Prioritising issues and trade-offs
- 2. Defining measurable outcomes
|
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Free PDF 2026 CIPS L4M5: Commercial Negotiation First-grade Valid Real Test
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CIPS Commercial Negotiation Sample Questions (Q348-Q353):
NEW QUESTION # 348
Which of the following is definition of elasticity of demand in microeconomics?
- A. The percentage change in income divided by the percentage change in the quantity demanded
- B. The percentage change in the quantity demanded divided by the percentage change in income
- C. The percentage change in the quantity demanded of a good divided by the percentage change in the price of that good
- D. The percentage change in price of a good divided by the percentage change in the quantity demanded of that good.
Answer: C
Explanation:
:
Elasticity refers to the responsiveness of quantity demanded or quantity supplied to a change in price or another factor:
The price of a product can be described as being elastic if a small change in price leads to a big change in demand.
The price of a product can be described as being inelastic if a big change in price leads to a small change in demand.
The formulae of elasticity of demand is known as the following:
Text Description automatically generated with low confidence

NEW QUESTION # 349
Which of the following are external factors in supplier pricing decisions? Select TWO.
- A. Competition in the market
- B. Costs of sales
- C. Customer perception of value
- D. Cost of production
- E. Where the product is in its lifecycle
Answer: A,C
Explanation:
Suppliers' pricing decisions are influenced by both internal and external factors. Internal include cost of production, overheads, and lifecycle stage. External include competition (market dynamics, alternatives available) and customer perception of value (willingness to pay, brand image). These external elements are beyond supplier control but crucial in determining market price levels. Recognising these allows buyers to assess supplier pricing flexibility and to negotiate based on market realities rather than supplier cost claims.
Reference: CIPS L4M5 (2nd ed.), LO 1.2 - Internal vs external pricing factors in commercial negotiation.
NEW QUESTION # 350
There are no commitments in hypothetical questions. Is this statement true?
- A. Yes, because hypothetical questions generate a specific response
- B. No, because the party who makes hypothetical questions cannot withdraw their proposals
- C. No, because hypothetical questions are made explicitly to the other party
- D. Yes, because hypothetical questions only mention possible situations
Answer: D
Explanation:
There are four types of questions that can be used in a commercial negotiation:
Hypothetical questions, where you ask about a possible situation or abstract concept, are very useful at the testing and proposal phases. Hypothetical question does not state any commitment as it is only about 'if something happens, then ...'. This type of question can be useful at giving suggestion.
Text Description automatically generated

LO 3, AC 3.3
NEW QUESTION # 351
Tony is undertaking a negotiation with a strategic supplier and is frustrated by the lack of progress. He proposes using threats to get what he wants from the negotiations. Is this the correct course of action?
- A. No, it does not guarantee Tony will get what he requires from the negotiations
- B. Yes, Tony will get what he requires from the negotiations
- C. Yes, a long-term relationship is not required with the supplier
- D. No, a long-term relationship built on trust is required with the supplier
Answer: D
Explanation:
Using threats is generally inappropriate in strategic supplier negotiations where a long-term, trust-based relationship is required (C). Threatening tactics can damage the relationship and may result in resistance from the supplier. CIPS advocates for collaborative approaches in strategic relationships to foster mutual trust and achieve sustainable agreements.
NEW QUESTION # 352
Which of the following is categorised as fixed cost?
- A. Governments taxes
- B. Raw materials for next year production
- C. Additional pallet hires due to higher demand in year-end season
- D. Land rental paid in advance
Answer: D
Explanation:
Anorganisation's expense can be categorised into three groups:
Fixed Costs - costs that do not change with output.
Variable Costs - costs that vary in direct proportion to output.
Semi-variable costs - costs that are a combination of the above, with both a fixed and variable element.
Among the four options:
"Land rental paid in advance": This is fixed cost. The rental won't increase when the production increases.
"Additional pallet hires due to higher demand in year-end season": This can be identified as semi-variable cost (or step cost).
"Governments taxes": The taxes are often levied by a percentage of income or revenue. Therefore, it is variable
"Raw materials for next year production": This is obviously variable cost.
NEW QUESTION # 353
......
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