Make Exam Preparation Simple Salesforce Slack-Con-201 Exam Questions

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Salesforce Slack-Con-201 Exam Syllabus Topics:

SectionWeightObjectives
Learning and Enablement18%- Design training programs for users and admins
- Create learning materials and resources
- Support adoption and troubleshoot issues
- Plan and execute rollout strategies
Channel Strategy10%- Design channels for collaboration and workflows
- Channel naming conventions and structure
- Apply use cases and best practices
Delivery and Migration17%- Understand implementation best practices
- Plan and execute migration from other platforms
- Define roles and responsibilities
Governance Structure8%- Define admin and owner roles
- Manage workflows and processes
- Establish governance policies
Policies and Settings22%- Slack Connect and app approval settings
- Identity and access management
- Analytics and dashboard usage
- Security and compliance configurations
Discovery10%- Communicate Slack value proposition
- Gather and analyze client requirements
- Assess organizational readiness

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Salesforce Certified Slack Consultant Sample Questions (Q66-Q71):

NEW QUESTION # 66
In implementing Slack's experiential learning approach for a new team, what method would be most effective to ensure the team becomes adept at using Slack efficiently?

Answer: A

Explanation:
The most effective method for experiential learning in Slack is to engage the team in a simulated project within the platform. This approach allows team members to actively use various Slack features and tools in a practical context, enhancing their understanding and proficiency through direct experience.


NEW QUESTION # 67
A client's organization is concerned about protecting sensitive information from being shared on Slack. What org level security setting should be prioritized to prevent unauthorized sharing of confidential data?

Answer: B

Explanation:
Implementing a DLP integration is crucial for preventing the sharing of sensitive information, as it can automatically detect and block confidential data from being transmitted on Slack.


NEW QUESTION # 68
You are working in an advisory role for a client who is upgrading their Slack paid plan to Enterprise Grid.
When they decide to launch, you recommend they engage with a Slack Consultant to ensure a successful project. They ask why they can't just work with the Customer Success Manager (CSM) who helped them decide to upgrade.
How do you explain the specific skillset a Slack Consultant brings?

Answer: D

Explanation:
The correct answer is A . A Slack Consultant brings implementation-specific subject matter expertise. The CSM may support the relationship, customer success planning, and adoption strategy, but the consultant is the specialist who helps execute the implementation with structured discovery, grid design, policies and settings recommendations, migration planning, channel strategy, governance planning, and enablement guidance.
Option B describes a post-project relationship role, which is not the consultant's primary purpose. Option C is incorrect because end-user support tickets should be handled through the client's support process, help channels, IT service desk, or Slack support model, not by the consultant as a standing support agent. Option D is closer to account or sales advisory work and does not describe the consultant's core implementation skillset. The exam is testing role clarity: a Slack Consultant is engaged because Enterprise Grid launch requires specialized design and delivery expertise, not just account management or customer-success guidance.
Reference topic: Delivery and Migration - consultant role, implementation expertise, CSM distinction, Enterprise Grid launch support, and project execution.


NEW QUESTION # 69
In a discovery session with a client who is considering implementing Slack, what question should you ask to understand their long-term goals for using the platform?

Answer: A

Explanation:
Asking about the client's long-term business goals and how they envision Slack supporting these goals is essential for a strategic implementation. This question helps in aligning the features and capabilities of Slack with the client's broader business objectives, ensuring that the platform is used to its fullest potential in support of these goals.


NEW QUESTION # 70
A large organization using Slack's Enterprise Grid needs to designate a role to someone who will oversee the entire Slack environment across multiple workspaces, including setting security policies and managing compliance. Which role is most appropriate for this responsibility?

Answer: D

Explanation:
Org Owners in Slack's Enterprise Grid have the highest level of permissions, including overseeing the entire Slack environment, setting organization-wide security policies, and managing compliance across multiple workspaces.


NEW QUESTION # 71
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