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Salesforce Consumer Goods Cloud Accredited Professional Sample Questions (Q95-Q100):

NEW QUESTION # 95
Which field is required for setting up Retail Store KPIs?

Answer: A

Explanation:
The Retail Store Group is a required field when configuring a Retail Store KPI. Retail Store KPIs establish target values for Assessment Indicator Definitions and provide the relationship between business metrics and the stores where those metrics must be evaluated. Salesforce defines these targets at the store-group level rather than directly at an individual retail store.
The Retail Store Group provides the organizational scope for the KPI. A single Retail Store Group can contain multiple Retail Stores with common operational characteristics, enabling administrators to apply consistent targets across those locations without creating separate KPI definitions for every store. Additional context can then be supplied through Product, Product Category, Promotion, Planogram, In-Store Location Category, and Assessment Indicator Definition fields.
Salesforce explicitly identifies Retail Store Group as required when creating a Retail Store KPI because KPIs cannot be defined directly at the individual-store level. Effective dates and KPI Type provide additional configuration context, but they do not replace the fundamental store-group association required to establish where the target applies.
Study Guide Topics:Data Setup - > Retail Store KPI - > Retail Store Group - > Assessment Indicator Definitions - > KPI Targets


NEW QUESTION # 96
Universal Containers (UC) is a Communications Cloud customer. They want to use the Communications Cloud CPQ solution for their residential B2C use case. Their main goal is to have a short sales process that lasts no more than three days. Since this is a B2C use case, users will buy the products directly or reach out to Agents to purchase the products for them. UC also wants to consider a flexible option for authenticated community users.
What should a Consultant propose to meet UC's requirements?

Answer: D

Explanation:
For a residential B2C scenario in Communications Cloud, Salesforce recommends a short, direct sales flow that minimizes CRM steps like Leads and Opportunities. In B2C, the objective is usually to let customers (or agents on behalf of customers) configure, price, and purchase in as few steps as possible, often closing within a single interaction or within a very short time window-well within UC's three-day target.
Communications Cloud provides a pattern where CPQ actions are performed directly on the Order object for B2C/B2B2C flows, especially when:
The sales cycle is short.
There is no need for complex pipeline management.
The customer is buying directly (web, community, call center).
Option C reflects this: a Custom Buyflow (OmniScript) is used as the guided selling UI, invoked in a way that works for agents and authenticated community users, and it operates directly on the Order as the commercial transaction record. CPQ logic (cart, pricing, validation, promotions) is executed on the Order, which aligns with standard B2C digital commerce patterns in Communications Cloud.
Option A and B introduce a heavier Lead → Opportunity → Quote → Order process, which is more appropriate for complex B2B sales and contradicts the "short sales process" requirement. Option D still centers the process on a Quote, which is typically used where negotiation or longer cycles are expected. For UC's fast B2C use case with direct or assisted buying, Order-centric CPQ via a Buyflow (OmniScript) is the recommended approach, making C the correct choice.


NEW QUESTION # 97
A Consumer Goods Cloud user wants to create a new custom Task Type to support the auditing of coolers installed at retail store locations. Which Assessment Task Definition Task Type should be used?

Answer: B


NEW QUESTION # 98
Which KPIs can be derived using Planogram detection?

Answer: C

Explanation:
Out of Stock, Share of Shelf, and SKU Facings are three KPIs that can be derived using Planogram detection.
A Planogram is a visual representation of how products should be arranged on a shelf. Planogram detection is a feature that uses Einstein Vision to compare the actual shelf image with the expected planogram image and calculate metrics such as:
* Out of Stock, which measures the percentage of products that are missing from the shelf.
* Share of Shelf, which measures the percentage of space occupied by a product or brand on a shelf.
* SKU Facings, which measures the number of times a product SKU is visible on a shelf. Verified References: [Salesforce Consumer Goods Cloud Implementation Guide], page 23-24.


NEW QUESTION # 99
Sales Managers would like a map that shows which stores are running a promotion within their vicinity. Which solution meets their requirement and also involves the least amount of custom development?

Answer: D


NEW QUESTION # 100
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