Plat-UX-101 Official Practice Test - Plat-UX-101 Latest Test Materials

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Salesforce Plat-UX-101 Exam Syllabus Topics:

SectionWeightObjectives
Strategy and Governance17%- Define UX strategy and governance
  • 1. Plan UX roadmap and adoption
  • 2. Establish design guidelines and standards
  • 3. Collaborate with stakeholders and teams
Design System Implementation20%- Leverage SLDS and design standards
  • 1. Use SLDS components and tokens
  • 2. Adapt designs for mobile and different devices
  • 3. Maintain consistency and branding
Discovery13%- Gather user requirements and plan design strategy
  • 1. Identify user personas and their workflows
  • 2. Apply user research methods
  • 3. Translate business needs into user-centered goals
Declarative Design27%- Design using Salesforce declarative tools
  • 1. Use Lightning App Builder and Flow for user experience
  • 2. Apply Salesforce Lightning Design System (SLDS)
  • 3. Design navigation and information architecture
  • 4. Optimize page layouts, record types, and views
Testing11%- Validate and test designs
  • 1. Conduct usability testing and heuristic evaluation
  • 2. Gather feedback and iterate designs
  • 3. Measure design success and adoption
Human-Centered Design12%- Apply design thinking and human-centered principles
  • 1. Design for accessibility and inclusivity
  • 2. Align design with Salesforce best practices
  • 3. Define problem statements and design principles

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Salesforce Certified Platform User Experience Designer Sample Questions (Q104-Q109):

NEW QUESTION # 104
Which elements of visual design should be used to better translate style and branding guidelines?

Answer: B

Explanation:
In visual design, especially within the context of translating style and branding guidelines, certain elements play crucial roles in ensuring that the design effectively communicates the intended brand identity and aesthetic. These elements include:
Typography: The choice of fonts and how text is styled and arranged can significantly impact the brand's voice and how content is perceived by the audience. Typography can convey feelings, create hierarchy, and guide the user's attention through the design.
Color: Color schemes are fundamental in visual design as they can evoke emotions, communicate brand values, and improve the user's experience by creating visual interest and guiding focus.
Imagery: The use of images, icons, illustrations, and other visual media must align with the brand's style and values. Imagery can help tell a brand's story, convey complex information quickly, and connect with users on an emotional level.
Options B and C, such as Wireframes, Personas, Blueprints, Sketching, and Storyboards, are crucial in the early stages of the design process for conceptualization and planning but do not directly translate style and branding guidelines in the same way that typography, color, and imagery do.


NEW QUESTION # 105
A UX Designer is creating an experience to help organize content into collapsible sections.
Which Lightning component should be used?

Answer: D

Explanation:
The Lightning component that should be used to organize content into collapsible sections is theAccordioncomponent. The Accordion component displays vertically stacked sections of content that can be expanded and collapsed by clicking on the section headers. Users can control how much content is visible at once, and don't need to scroll as much to see the content of a page. The Accordion component can also be configured to allow multiple sections to be open at the same time. The Accordion component implements the accordion blueprint in the Salesforce Lightning Design System (SLDS).Reference:
:lightning-accordion - documentation - Salesforce Lightning Component Library
:Collapsible Related List in Lightning Experience
:How To Create Expand/Collapse Sections In SFDC Lightning Component
The Lightning Accordion component isdesigned to help create an organized, collapsible display of content. It is composed of a header and a body, which can be used to display different sections of content in an organized way. The body of the Accordion is hidden until the header is clicked, allowing the user to quickly and easily access the content they need. Salesforce provides a detailed guide to using the Accordion component, including examples and code snippets, which can be found here:https://developer.salesforce.com/docs/component-library/documentation/lwc/lwc.use_accordion.


NEW QUESTION # 106
Cloud Kicks is incorporating Relationship Design principles into its business model and customer offerings wherever possible. Which principle would represent their company strategy?

Answer: A

Explanation:
The uploaded study guide identifies B. Prioritizing engagement over number of impressions as the strategy aligned with Relationship Design.
The distinction in the question is between depth of relationship and simple exposure metrics. Relationship Design is represented here by emphasizing meaningful engagement rather than merely maximizing how many times people see a message, product, or interaction.
An impression is fundamentally an exposure measure. A high number of impressions can demonstrate reach, but it does not necessarily indicate that users have developed a useful, valuable, or sustained relationship with the organization.
Engagement, by contrast, reflects active interaction. The study guide therefore associates it more closely with a relationship-oriented strategy.
Option A reverses the more meaningful emphasis by prioritizing outputs over outcomes. Relationship- oriented design is concerned with the value or effect created through an experience, not simply the volume of produced artifacts or activities.
Option C likewise emphasizes broadcasting product benefits rather than understanding customers. That framing moves away from the user-centered and relational orientation represented by the question.
Therefore, Cloud Kicks' strategy should focus on quality of engagement, treating meaningful interaction as more valuable than simple visibility or impression volume.
Study Guide reference/topics: Relationship Design, engagement, customer relationships, outcomes, Human- Centered Design.


NEW QUESTION # 107
How would a UX Designer differentiate between voice and tone?

Answer: A


NEW QUESTION # 108
A company provides away for customers to shop for homes and contact real estate agents online. The company's brokers use some of the Salesforce standard functionality to track home buyers.
Which three standard Salesforce objects should be used in this experience?
Choose 3 answers

Answer: A,D,E

Explanation:
The three standard Salesforce objects that should be used in this experience are:
Lead: A lead is a person who has shown interest in the company's products or services, but has not yet been qualified as a potential customer. Leads can be captured from various sources, such as web forms, referrals, events, or marketing campaigns. Leads can store information such as name, email, phone, company, and status. Leads can be converted into accounts, contacts, and opportunities when they are ready to buy.
Contact: A contact is a person who is associated with an account and has a role in a sales process. Contacts can store information such as name, email, phone, title, and address. Contacts can be related to multiple accounts, opportunities, cases, activities, and other objects. Contacts can be used to track the communication and interaction history with the customers.
Opportunity: An opportunity is a sales deal that is in progress or has been closed. Opportunities can store information such as name, amount, stage, probability, close date, and owner. Opportunities can be linked to accounts, contacts, products, price books, quotes, contracts, and other objects. Opportunities can be used to forecast revenue, manage sales pipeline, and track sales performance.
Standard Objects
Leads and Opportunities
Contacts


NEW QUESTION # 109
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