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Cisco 300-810 Exam Syllabus Topics:

Section	Weight	Objectives
Application Clients	25%	- Troubleshooting 1. Login and connectivity issues 2. Feature availability problems 3. Media quality issues - Integration and features 1. Presence integration 2. Mobility and remote access 3. Voice and video features - Deployment and configuration 1. Webex App 2. Cisco Jabber 3. Client policies and settings
Cisco Unity Connection and Cisco Unity Express	30%	- Management and maintenance 1. Integration with CUCM 2. Backup and restore 3. User and mailbox management - Troubleshooting 1. Message delivery problems 2. Integration faults 3. Call routing issues - Deployment and configuration 1. Voice mail configuration 2. High availability and redundancy 3. System setup and integration 4. IVR implementation
Single Sign-On (SSO) for Collaboration Applications	15%	- SAML SSO login process flow - SAML 2.0 components 1. Protocol 2. Profiles 3. Binding 4. Assertion - SSO types in collaboration environment 1. Integrated Windows AD 2. Smart card authentication 3. Kerberos
Cisco Unified IM and Presence	30%	- Troubleshooting 1. High availability failures 2. Federation connectivity 3. Notification service problems 4. Calendar integration errors 5. XMPP issues - Configuration 1. Apple Push Notification Service 2. High availability 3. Persistent chat 4. Federation configuration (XMPP, SIP) 5. Calendar integration 6. Centralized deployment

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Cisco Implementing Cisco Collaboration Applications Sample Questions (Q122-Q127):

NEW QUESTION # 122
Fraudulent calls are being made from Cisco Unity Connection. Which action prevents the calls from reaching the PSTN using SCCP integration?

A. Remove values from restriction table.
B. Change the configuration of the routing rule.
C. Change the Rerouting CSS on the trunk to Cisco Unity Connection.
D. Change the CSS of the voicemail port.

Answer: D

Explanation:
Explanation/Reference: https://www.cisco.com/c/en/us/support/docs/unified-communications/unity-connection/119337- technote-cuc-00.html

NEW QUESTION # 123
Refer to the exhibit.

An organization is moving from on-premise Exchange to Microsoft Office 365 for email and calendaring. The administrator would like to maintain meeting presence functionality in Jabber clients connected to Cisco IM and Presence after this move. Office 365 certificates must be installed to accomplish this. Which two trust stores should these certificates be uploaded to on Cisco IM and Presence? (Choose two.)

A. xmpp-fed-trust
B. cup-trust
C. cup-xmpp- trust
D. xmpp-trust
E. tomcat-trust

Answer: A

NEW QUESTION # 124
Refer to the exhibit.

Cisco Unity Connection and Cisco Unified Communications Manager are integrated by using SCCP. The Voice Mail Ports are registered. Users report that calls fail when forwarded to voicemail. Which is a cause of the issue?

A. The CSS on the Voice Mail Pilot is missing partitions for user phones.
B. The call forward and call pickup settings do not have a CSS on Forward All.
C. The Voice Mail Pilot is not configured with a CSS that contains the INTERNAL_PT.
D. The Voice Mail Port partition on the CSS of the phone is missing.

Answer: B

NEW QUESTION # 125
What are two benefits of deploying OAuth in a Cisco UCM environment that uses Cisco Jabber or Cisco Webex for on-premises calling?(Choosetwo.)

A. It removes the need for Jabber and Webex clients to re-authenticate frequently.
B. Layers of security are added due to forced user password prompt.
C. It provides seamless access to resources over the life of the refresh token.
D. Token expiration can never take place, which ensures that users stay logged in.
E. Refresh tokens are encrypted.

Answer: A,C

Explanation:
These two options are the benefits of deploying OAuth in a Cisco UCM environment that uses Cisco Jabber or Cisco Webex for on-premises calling. OAuth is an authorization protocol that allows users to grant access to third-party applications without sharing their credentials. In a Cisco UCM environment, OAuth allows Jabber and Webex clients to obtain access tokens from UCM after authenticating with their credentials once. The access tokens can then be used to access various resources, such as call control, voicemail, directory, and presence. The access tokens have a limited lifetime, but they can be refreshed using refresh tokens, which have a longer lifetime. This way, the users do not need to re-authenticate frequently and can enjoy a seamless user experience. References:
* https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/12_5_1/systemConfig/cucm_b_system
* https://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/jabber/11_9/Unified-CM-OAuth-Whitepaper

NEW QUESTION # 126
An administrator is configuring Cisco Unity Express and is using the default Auto-Attendant script, aa aef Which script parameter prevents the script from transferring callers to external numbers?

A. disableExternalTransfers
B. disableToli Fraud
C. aIlowExternal Transfers
D. disallowExternalTransfers

Answer: C

NEW QUESTION # 127
......

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