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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Patient Engagement and Clinical Operations | 30% | - Configure patient management workflows - Manage clinical encounters and assessments - Implement care plans and care teams - Configure patient timelines and milestones |
| Topic 2: Health Cloud Basics and Administration | 20% | - Configure Health Cloud settings and custom metadata - Explain the capabilities of Health Cloud - Manage Health Cloud permissions and sharing |
| Topic 3: Clinical Data Model and Interoperability | 20% | - Understand the clinical data model - Explain interoperability and FHIR integration - Configure clinical objects and relationships |
| Topic 4: Health Cloud Analytics and Reporting | 15% | - Implement clinical analytics - Utilize Health Cloud for operational insights - Configure Health Cloud reports and dashboards |
| Topic 5: Provider Relationship Management | 15% | - Configure provider network management - Manage referral management - Implement provider search and matching |
>> Health-Cloud-Accredited-Professional Certification Dump <<
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NEW QUESTION # 113
Which Intelligent AppointmentManagement, What products or feature can be leveraged to supplement?
(Choose two)
Answer: A,D
NEW QUESTION # 114
An agent at a MedTech company requires a UI component that displays customer data and contains a link to create a new order. Once clicked, the link starts a process to build a new order and displays the available products for purchase.
Which three OmmStudio capabilities are required to solve this use case?
Choose 3 answers
Answer: A,B,E
Explanation:
To address the use case of creating a UI component for a MedTech company that displays customer data, allows initiating a new order process, and displays available products for purchase, the following OmniStudio capabilities are required:
1. Integration Procedures:
Purpose: Integration Procedures handle server-side logic by connecting with external systems, databases, or Salesforce objects to fetch or update data efficiently.
Role in Use Case: The new order process will likely require data from external systems, such as a product catalog or inventory system. Integration Procedures are ideal for orchestrating these back-end calls and consolidating data to display product availability or order information.
Key Features:
Perform complex, multi-step actions in a single server call.
Fetch data asynchronously, improving UI performance.
Reference:
2. FlexCards:
Purpose: FlexCards are lightweight, reusable UI components that display contextual information on a single screen. They can include links, buttons, and embedded actions.
Role in Use Case: The UI component displaying customer data and providing the link to create a new order is best implemented as a FlexCard.
Key Features:
Can display data fetched via DataRaptors or Integration Procedures.
Easily customizable to match the desired layout and functionality.
3. OmniScript:
Purpose: OmniScripts guide users through multi-step processes with dynamic forms and workflows, integrating seamlessly with FlexCards and Integration Procedures.
Role in Use Case: When the link on the FlexCard is clicked, the OmniScript starts the process to build a new order and display available products. This ensures an intuitive and structured user experience for completing complex processes.
Key Features:
Drag-and-drop UI for creating guided workflows.
Can call Integration Procedures to fetch product details or submit the order.
Capabilities Not Required for This Use Case:
D . DataRaptors: While DataRaptors are crucial for basic data fetch/update operations, the described use case involves orchestrating multiple steps and external system integrations, making Integration Procedures more suitable.
E . Document Generation: This feature is used for generating PDFs or documents, which is not relevant to the process of building a UI component for order creation.
Summary of Implementation:
FlexCards display customer data and include a clickable link to start the new order process.
OmniScript handles the guided workflow to create the order and fetch available products.
Integration Procedures facilitate the server-side logic for fetching products and submitting the order.
OmniStudio Documentation
OmniScript Best Practices
FlexCards for Contextual UI
NEW QUESTION # 115
A provider uses an external appointment management system. The default solution provided by Health Cloud is not viable for the provider.
How should a consultant implement a robust system for the provider?
Answer: A
NEW QUESTION # 116
Bloomington Caregivers has identified the need to encrypt data to comply with the Health Insurance Portability and Accountability Act (HIPAA).
What are three key considerations when complying with HIPAA regulations using Salesforce Shield in conjunction with Bloomington Caregivers' data strategy?
Choose 3 answers
Answer: A,D,E
Explanation:
When complying with HIPAA using Salesforce Shield, Bloomington Caregivers must:
* Encrypt sensitive data in transit and at rest:
* Shield Platform Encryption ensures encryption at rest; Salesforce uses TLS for encryption in transit.
* Extract:
"Salesforce Shield encrypts sensitive data at rest. Salesforce also encrypts data in transit using TLS." (Source: Salesforce Security Guide,Shield Platform Encryption Guide)
* Implement and regularly review audit trails:
* Shield Event Monitoring and Field Audit Trail help monitor data access and modifications.
* Extract:
"Implement audit trails and monitor them to detect unauthorized or suspicious activities." ([Source: Salesforce Security Guide, Shield Platform Encryption Guide])
* Configure data retention policies:
* Retain records for legally required periods to comply with HIPAA.
* Extract:
"Data retention policies must comply with legal and regulatory requirements, including HIPAA." ([Source: Salesforce Security Guide])
* Why not B or C?
* Providing access to third-party auditors is not a Salesforce Shield requirement; such reviews are typically handled internally.
* Using third-party backup solutions is not a core Shield/HIPAA control within Salesforce, and data residency must be managed with care.
NEW QUESTION # 117
A provider uses an external appointment management system. The default solution provided by Health Cloud is not viable for the provider.
How should a consultant implement a robust system for the provider?
Answer: C
Explanation:
When the default appointment management solutions in Salesforce Health Cloud are not viable, leveraging a prebuilt package from an Independent Software Vendor (ISV) is the most robust and efficient solution. These packages are designed to integrate seamlessly with Health Cloud, offering advanced features that meet specific requirements like external appointment scheduling.
Why ISV Packages Are Recommended:
* Purpose-Built: Designed for healthcare providers, these packages address appointment management complexities out of the box.
* Seamless Integration: Built on Salesforce, these solutions are easily customizable and work with existing Health Cloud features.
* Scalability: Offers long-term adaptability for growing healthcare organizations.
Why Other Options Are Incorrect:
* Apex Class and Intelligent Appointment Management: Requires custom development, which can be costly and time-consuming.
* EHR Routing System: External EHR systems often require complex integrations and may not align with Health Cloud workflows.
* Custom FHIR Adapter: FHIR Adapters are typically used for clinical data exchange, not appointment management.
References:
ISV Solutions for Salesforce Health Cloud
Salesforce Health Cloud Appointment Management
NEW QUESTION # 118
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