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Salesforce Slack-Admn-201 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Workspace Administration9%- Multi-workspace architecture design
- Workspace creation and approval process
- Workspace visibility and configuration
Topic 2: Security15%- Data protection and retention policies
- Audit and monitoring
- Security governance and compliance
Topic 3: Channel and User Group Administration28%- User group creation and administration
- Channel types and management
- Archiving and deletion policies
Topic 4: Fundamentals9%- Workspace and organization settings and dashboards
- Slack paid plan features
- User roles and responsibilities
Topic 5: User Lifecycle Management14%- User provisioning methods
- Authentication and access control
- Guest account management
Topic 6: App Administration10%- App installation and configuration
- Integration management
- Workflow Builder usage
Topic 7: Enabling Slack Success15%- Adoption strategy and best practices
- Optimization and training
- Analytics and usage measurement

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Salesforce Certified Slack Administrator Sample Questions (Q159-Q164):

NEW QUESTION # 159
You're a Workspace Primary Owner for a Slack Pro workspace.
App requests from users are overwhelming.
You decide to create an app approval process.
Which two questions should you ask requestors during the app approval process?
(Choose 2 answers.)

Answer: C,D

Explanation:
Slack's best practices for app approval workflows recommend:
"Gather information on licensing requirements and urgency to prioritize app approvals and ensure security reviews align with business needs." Asking about DLP (A) and EKM (C) are technical security details assessed by IT or Security, not by the requestor. Competitor usage (B) is irrelevant to Slack security or approval decisions.
(Reference: Slack Administration Study Guide - Managing App Approvals)


NEW QUESTION # 160
Andrew is the Primary Org Owner for his company's Enterprise Grid org, which consists of three workspaces.
Frank, a new member of the IT department, will be responsible for inviting guests and managing one of the three workspaces' settings.
Which role should Andrew give Frank in Slack?

Answer: B

Explanation:
In Slack Enterprise Grid, a Workspace Admin is the correct role for someone managing settings and guest invitations for a specific workspace.
Slack documentation says:
"Workspace Admins can manage workspace-level settings, invite and manage guests, and perform administrative tasks for their designated workspace." Assigning Frank as a Workspace Admin gives him the necessary permissions to manage the workspace without granting organization-wide control (which is reserved for Org Admins and Primary Org Owners).
Options like Member or Multi-Channel Guest do not have the needed permissions.
(Reference: Slack Administration Study Guide - Enterprise Grid Roles and Permissions)
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NEW QUESTION # 161
What would be the expected behavior if a team member in Enterprise Grid is added to an IdP (Identity Provider) group with auto-provisioning enabled to a workspace?

Answer: A

Explanation:
In Enterprise Grid, if auto-provisioning is enabled via an IdP group, when a member is added to that group, they are automatically provisioned to the specified workspace. According to Slack's official Enterprise Grid documentation:
"When a member is added to an IdP group that's mapped to a workspace, they will be automatically provisioned (added) to the workspace, unless the workspace is set as hidden." Hidden workspaces require an invitation or manual addition and are excluded from automatic group provisioning. Therefore, unless the workspace is hidden, members will automatically join it without needing to take any manual action.
(Reference: Slack Administration Study Guide - Enterprise Grid Configuration and IdP Group Management)


NEW QUESTION # 162
Your company, Alpha Corp, highly prioritizes information security. The company has just set up Slack Connect channels to work with Beta Corp. Slack Connect direct messages (DMs) are disabled at this time.
Given this, your Chief Information Officer (CIO) wants to know whether your organization's users can communicate with external users from Beta Corp using Slack Connect DMs.
What should you tell the CIO?
(Select the best answer.)

Answer: B

Explanation:
Slack clearly states:
"If Slack Connect DMs are disabled for your organization, users cannot initiate or receive direct messages from users in external organizations, even if they share Slack Connect channels." Thus, users cannot DM external users if Connect DMs are disabled, regardless of their presence in shared channels. Options A, B, and D incorrectly suggest DMs would still function.
(Reference: Slack Administration Study Guide - Slack Connect Security Settings)
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NEW QUESTION # 163
You're an Org Admin for a company with only one Slack workspace. A teammate will be starting a new, complex project and requests a new workspace.
Which action should you take first before creating a new workspace? (Select the best answer.)

Answer: A

Explanation:
Slack best practice states:
"Before creating a new workspace in Enterprise Grid, make sure you have a Workspace Admin available to manage settings, users, and day-to-day operations." Without a responsible Workspace Admin, new workspaces can become chaotic or mismanaged.
(Reference: Slack Administration Study Guide - Workspace Creation Best Practices)
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NEW QUESTION # 164
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