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NEW QUESTION # 66
Bloomington Caregivers wants to share details about a patient's medical condition with a local hospital through an integration.
What should a consultant recommend as the appropriate method for the local hospital to access the information leveraging Health Cloud functionality?
Answer: D
Explanation:
Step 1: Requirement Analysis
Bloomington Caregivers wants to share a patient's medical condition details with a local hospital through integration. The recommended method must leverage Health Cloud functionality for standardized, interoperable health data sharing.
Step 2: Salesforce Health Cloud FHIR API
Health Cloud provides native support for the FHIR (Fast Healthcare Interoperability Resources) APIs to facilitate seamless and standardized clinical data exchange (including medical conditions, allergies, medications, etc.) with external systems.
Extract:
"Health Cloud supports the FHIR standard and provides FHIR APIs for accessing and sharing clinical data such as conditions, observations, and encounters with external health systems." Administer Health Cloud - FHIR APIs Step 3: Review of Options A . Expose the MedicalCondition object through an Apex class: Not standards-based; not recommended for clinical interoperability.
B . Use the FHIR Patient API through DataRaptor: DataRaptor is an OmniStudio tool for extracting data, but not specifically for FHIR API access.
C . Leverage the MedicalCondition Integration Procedure: Integration Procedures are used for orchestrating APIs but are not directly the mechanism for sharing FHIR data externally.
D . integrate using the FHIR Clinical API: Correct - aligns with healthcare interoperability standards and Health Cloud's FHIR support.
Reference:
Health Cloud FHIR API Documentation
Omnistudio Standard Guide
NEW QUESTION # 67
Bloomington Caregivers is implementing Health Cloud to reduce manual processes for its Contact Center agents. To help streamline caller authentication, the company plans to leverage out-of-the-box Health Cloud features.
Which Health Cloud feature should a consultant recommend the company use in this scenario?
Answer: C
Explanation:
To help streamline caller authentication for Contact Center agents, a consultant should recommend Bloomington Caregivers use the Identity Verification Flow Templates feature in Health Cloud. This feature allows agents to launch a flow from the utility bar or a record page to verify a caller's identity before processing their requests involving sensitive information. The flow prompts the agent to search for the caller in Health Cloud, select a reason for the call, ask verification questions based on predefined rules, and capture engagement details8. Customer Identity OmniScript Templates, Reusable Verification FlexCards, or Verify Customer Identity Process Flow are not features that exist in Health Cloud.
NEW QUESTION # 68
In which two ways can an administrator ensure that Patient Risk scores are recalculated periodically? (Choose Two.)
Answer: C,E
Explanation:
Reference and details below.
NEW QUESTION # 69
Bloomington Caregivers uses Health Cloud and has an integration setup with an external payer system.
Which three business level APIs should a consultant recommend to help the payer organization electronically receive requests for services?
Answer: B,C,E
Explanation:
To help the payer organization electronically receive requests for services from Bloomington Caregivers, a consultant should recommend the following business level APIs:
Prior Authorization API: This API allows Bloomington Caregivers to create requests for prior authorization for services that require approval from the payer organization. The API also allows Bloomington Caregivers to update or cancel existing requests or query the status of requests9.
Care Services API: This API allows Bloomington Caregivers to create requests for care services that are covered by the payer organization's benefit plans. The API also allows Bloomington Caregivers to update or cancel existing requests or query the status of requests10.
Referral Request API: This API allows Bloomington Caregivers to create requests for referrals to other providers that are part of the payer organization's network. The API also allows Bloomington Caregivers to update or cancel existing requests or query the status of requests11. Admission, Discharge, and Transfer (ADT) API or Benefit Verification API are not business level APIs that can fulfill this requirement.
NEW QUESTION # 70
A healthcare organization is launching a new gene therapy program, and an administrator needs to leverage Advanced Therapy Management. In which two ways does Advanced Therapy Management assist the healthcare organization with its complex scheduling requirements?
Choose 2 answers
Answer: C,D
Explanation:
Advanced Therapy Management (ATM) in Salesforce Health Cloud is specifically designed to support complex workflows and scheduling requirements, particularly for therapies involving multiple interdependent appointments. For a gene therapy program, ATM provides these features:
* Reschedule Part of the Appointment Chain (Option A):
* In complex workflows where multiple steps are involved (e.g., collection, processing, infusion), ATM allows administrators to reschedule individual appointments within the chain without disrupting the entire workflow.
* This flexibility is crucial for accommodating unexpected delays or changes in the therapy process.
* Book Multi-Step Appointments (Option B):
* ATM supports the scheduling of interdependent, multi-step appointments that are a common feature of advanced therapies such as gene therapy.
* For example, steps like apheresis, manufacturing, and infusion can be scheduled in sequence, ensuring coordination across various stakeholders.
* Optimize Appointment Chain with Einstein (Option C):
* While optimization using Einstein is a broader Salesforce capability, it is not directly tied to Advanced Therapy Management's out-of-the-box scheduling features.
* Schedule a Telehealth Appointment (Option D):
* Telehealth appointments are not the focus of ATM, which is designed for in-person and complex therapy workflows.
References:
Advanced Therapy Management Overview
Scheduling in Advanced Therapy Management
NEW QUESTION # 71
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