Valid Apple-Device-Support Test Syllabus & Apple-Device-Support Pdf Demo Download

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Apple Apple-Device-Support Exam Syllabus Topics:

SectionObjectives
Troubleshooting and Support- Diagnostics
  • 1. Recovery options
  • 2. System diagnostics tools
  • 3. Console logs
- Technical Support
  • 1. User support workflows
  • 2. Common macOS, iOS, and iPadOS issues
  • 3. Application troubleshooting
Security and Privacy- Data Protection
  • 1. FileVault
  • 2. Privacy controls
  • 3. Find My
- Device Security
  • 1. Activation Lock
  • 2. Passcodes and authentication
  • 3. Touch ID and Face ID
Device Management- Enterprise Deployment
  • 1. Managed Apple Accounts
  • 2. Supervision
  • 3. Enrollment methods
- Management Technologies
  • 1. Configuration profiles
  • 2. Mobile Device Management (MDM)
  • 3. Apple Business Manager fundamentals
Network and Connectivity- Internet Services
  • 1. Mail and web connectivity
  • 2. DNS and network settings
  • 3. VPN configuration
- Wireless Connectivity
  • 1. AirDrop functionality
  • 2. Bluetooth troubleshooting
  • 3. Wi-Fi configuration and troubleshooting
Device Setup and Configuration- Apple Account and iCloud
  • 1. iCloud services and synchronization
  • 2. Apple Account configuration
  • 3. Family Sharing
- Initial Device Setup
  • 1. iPhone setup
  • 2. iPad setup
  • 3. Mac setup

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Apple Device Support Exam Sample Questions (Q98-Q103):

NEW QUESTION # 98
Select Four.
What file system formats are available in Disk Utility on a Mac

Answer: A,C,D,F

Explanation:
Disk Utility on Mac supports several file system formats for formatting, partitioning, and erasing disks. According to the Apple Device Support Reference Materials1, these formats are:
* Apple File System (APFS): The file system used by macOS 10.13 or later, which features strong encryption, space sharing, snapshots, fast directory sizing, and improved file system fundamentals.
APFS is optimized for the Flash/SSD storage used in recent Mac computers, but it can also be used with older systems with traditional hard disk drives (HDD) and external, direct-attached storage. APFS supports four variants: APFS, APFS (Encrypted), APFS (Case-sensitive), and APFS (Case-sensitive, Encrypted).
* Mac OS Extended: The file system used by macOS 10.12 or earlier, which is also known as HFS Plus or HFS+. Mac OS Extended supports journaling, which helps protect the integrity of the file system in case of power outages or hardware failures. Mac OS Extended also supports four variants: Mac OS Extended (Journaled), Mac OS Extended (Journaled, Encrypted), Mac OS Extended (Case-sensitive, Journaled), and Mac OS Extended (Case-sensitive, Journaled, Encrypted).
* ExFAT: A file system that is compatible with both Mac and Windows computers, and can be used for transferring files between them. ExFAT supports larger file sizes than FAT32, up to 16 EB, and larger volumes, up to 128 PB. ExFAT does not support journaling, encryption, or case sensitivity.
* MS-DOS (FAT): A file system that is compatible with both Mac and Windows computers, and can be used for transferring files between them. MS-DOS (FAT) supports two variants: FAT16 and FAT32.
FAT16 is limited to 2 GB volumes and 4 GB files, while FAT32 can support up to 2 TB volumes and 4 GB files. MS-DOS (FAT) does not support journaling, encryption, or case sensitivity.
Therefore, the correct answer is A, C, D, and F.
References:
* File system formats available in Disk Utility on Mac.


NEW QUESTION # 99
What enables applications to be run on Apple silicon macs that were originally built for intel based macs?

Answer: D

Explanation:
Rosetta 2 is an emulator that allows applications that were originally built for Intel-based Macs to run on Apple silicon Macs. Rosetta 2 translates the Intel instructions to Apple instructions in the background, without the user noticing. Rosetta 2 is automatically installed when an Intel app is launched for the first time on an Apple silicon Mac. Rosetta 2 can also translate Universal apps that contain both Intel and Apple instructions, if the user chooses to run the Intel version. Rosetta 2 is not a substitute for creating native apps for Apple silicon, but it is a temporary solution to ease the transition. References: Rosetta 2 - Apple Developer, How to Launch the Intel Version of a Universal Apple Silicon App


NEW QUESTION # 100
Select three responses.
Which three steps should you take if your iPad stops responding to your keyboard or trackpad that's connected with the Smart Connector?

Answer: B,D,E

Explanation:
The Smart Connector is a magnetic port that allows you to connect compatible accessories, such as the Smart Keyboard or the Magic Keyboard, to your iPad. Sometimes, your iPad may stop responding to your keyboard or trackpad that's connected with the Smart Connector. This could be due to various reasons, such as software issues, dirt or debris on the connectors, or interference from other cases or covers. According to the Apple Device Support Reference Materials1, the following steps can help you troubleshoot the problem:
* Restart your iPad. This can resolve many software glitches that may prevent your iPad from recognizing your accessory. To restart your iPad, press and hold the Top button and either volume button until the power off slider appears. Drag the slider, then wait for 30 seconds for your device to turn off. To turn your device back on, press and hold the Top button until you see the Apple logo.
* Remove any other iPad case or cover. Some cases or covers may interfere with the Smart Connector or the accessory's magnets, causing connection issues. Make sure you remove any other case or cover from your iPad before attaching your accessory. Also, make sure the Smart Connector and the accessory's connectors are clean and free of any dirt or debris. You can use a soft, lint-free cloth to gently wipe the connectors.
* Update your iPad to the latest version of iPadOS. Updating your iPad can ensure that you have the latest features and bug fixes that may improve the compatibility and performance of your accessory. To update your iPad, go to Settings > General > Software Update and follow the onscreen instructions.
References:
* Allow USB and other accessories to connect to your iPhone, iPad, or iPod touch.


NEW QUESTION # 101
Which two types of Activation Lock are available to organizations?

Answer: A,B

Explanation:
Activation Lock is a feature that prevents unauthorized use of an Apple device after it has been erased. It is enabled automatically when a user turns on Find My on their device. However, for devices that are owned or managed by an organization, there are two types of Activation Lock available: device-linked and user-linked.
Device-linked Activation Lock requires Apple School Manager, Apple Business Manager, or Apple Business Essentials and an MDM solution. It allows the MDM solution to control turning Activation Lock on and off through server-side interactions, without depending on the user's Apple ID or Find My settings. The MDM solution creates and sends a bypass code to Apple servers when it needs to lock or unlock the device. User- linked Activation Lock requires the user to have a personal Apple ID (not a Managed Apple ID) and to turn on Find My on their device. This method allows the user to lock an organization-linked device to their personal Apple ID if the MDM solution has allowed Activation Lock. The MDM solution should request and store a bypass code from the device before allowing the user to turn on Activation Lock. This bypass code can be used to turn off Activation Lock remotely with MDM, or directly on the device, if the user is unable to authenticate with their Apple ID. References:
* Activation Lock on Apple devices - Apple Support
* Activation Lock: How Apple Admins Can Manage It - Kandji
* Disable Activation Lock on Apple devices with Intune


NEW QUESTION # 102
How many fingerprints can you enroll on iPad Air (4th generation)?

Answer: D

Explanation:
You can enroll up to five fingerprints on iPad Air (4th generation) using Touch ID. Touch ID is a feature that allows you to securely and conveniently unlock your iPad, authorize purchases and payments, and sign in to many third-party apps. You can add multiple fingerprints (both of your thumbs and forefingers, for example) or register multiple reads of the same finger to provide even more data from a variety of angles. References:
= Apple - Support - Manuals, Set up Touch ID on iPad; iPad Air: How to set up and use Apple's new Touch ID fingerprint sensor.


NEW QUESTION # 103
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