1Z0-1064-26시험자료시험대비덤프자료

Fast2test Oracle 1Z0-1064-26 덤프는Oracle 1Z0-1064-26실제시험 변화의 기반에서 스케줄에 따라 업데이트 합니다. 만일 테스트에 어떤 변화가 생긴다면 될수록 2일간의 근무일 안에Oracle 1Z0-1064-26 덤프를 업데이트 하여 고객들이 테스트에 성공적으로 합격 할 수 있도록 업데이트 된 버전을 구매후 서비스로 제공해드립니다. 업데이트할수 없는 상황이라면 다른 적중율 좋은 덤프로 바꿔드리거나 덤프비용을 환불해드립니다.

Oracle 1Z0-1064-26 Exam Syllabus Topics:

SectionObjectives
Productivity and Contact Center Tools- Agent productivity tools
  • 1. Dashboards and analytics
    • 2. Hotkeys and shortcuts
      • 3. SmartText configuration
        Notifications, Emails, and Interactions- Email processing
        • 1. Inbound/outbound email channels
          • 2. Email templates and interaction tracking
            - Notifications and collaboration
            • 1. In-app notifications
              • 2. Internal collaboration tools
                Data Migration and Integration- Data import/export
                • 1. FBDI import
                  • 2. Import Management tool
                    Redwood UX and AI Features- Redwood interface configuration
                    • 1. Activities timeline
                      • 2. Workflow implementation platform
                        - AI capabilities
                        • 1. Knowledge recommendations
                          • 2. SR classification AI
                            Computer Telephony Integration (CTI)- Telephony integration setup
                            • 1. Redwood CTI toolbar setup
                              • 2. Screen pop functionality
                                • 3. Call flows configuration
                                  Managing and Extending Service Requests- Service Request configuration and lifecycle management
                                  • 1. Service catalog and category hierarchy
                                    • 2. Profile options and system configuration
                                      • 3. User and role management
                                        • 4. Scheduled processes and automation
                                          • 5. SR outcomes and resolutions
                                            - Application Composer extensions
                                            • 1. Custom objects and fields
                                              • 2. Groovy scripting for business logic
                                                • 3. Object workflows
                                                  Work Assignment and Routing- Omnichannel routing
                                                  • 1. Work starvation prevention
                                                    • 2. Cross-channel workload distribution
                                                      - Queues and assignment rules
                                                      • 1. Queue configuration
                                                        • 2. Assignment rules based on SR attributes
                                                          • 3. Agent capacity and availability
                                                            Digital Customer Service and Chat- Chatbot and automation
                                                            • 1. Virtual assistant configuration
                                                              - Digital Customer Service (DCS)
                                                              • 1. UI themes and branding
                                                                • 2. Embedding Fusion Service in external apps
                                                                  Customer Entitlements and Action Plans- Entitlements and SLAs
                                                                  • 1. Coverage and service tiers
                                                                    • 2. Milestones and operating calendars
                                                                      • 3. Notifications and performance tracking
                                                                        - Action Plans
                                                                        • 1. Action plan templates
                                                                          • 2. Execution within service requests

                                                                            >> 1Z0-1064-26시험자료 <<

                                                                            최신 업데이트버전 1Z0-1064-26시험자료 덤프문제

                                                                            Fast2test의 경험이 풍부한 전문가들이Oracle 1Z0-1064-26인증시험관련자료들을 계획적으로 페펙트하게 만들었습니다.Oracle 1Z0-1064-26인증시험응시에는 딱 좋은 자료들입니다. Fast2test는 최고의 덤프만 제공합니다. 응시 전Oracle 1Z0-1064-26인증시험덤프로 최고의 시험대비준비를 하시기 바랍니다.

                                                                            최신 Oracle Cloud 1Z0-1064-26 무료샘플문제 (Q10-Q15):

                                                                            질문 # 10
                                                                            You are starting a new Engagement Cloud project implementation, and one of your customer requirements is to share service request information through Oracle Social Network.
                                                                            In which way can you enable the service requests to be shareable on Oracle Social Network?

                                                                            정답：C


                                                                            질문 # 11
                                                                            You need to extract all service Request (SR) data from your Engagement Cloud site from the last 12 months.
                                                                            Identify two valid approaches to get this large volume of data.

                                                                            정답：B,C


                                                                            질문 # 12
                                                                            In which three situations can default coverage be applied?

                                                                            정답：A,D,E


                                                                            질문 # 13
                                                                            You are creating or editing a SmartText entry. Which four options can you insert into the entry?

                                                                            정답：A,B,C,F


                                                                            질문 # 14
                                                                            Which two steps are needed to create a new business object in Digital Customer Service?

                                                                            정답：A,C


                                                                            질문 # 15
                                                                            ......

                                                                            Fast2test의Oracle인증 1Z0-1064-26덤프공부가이드에는Oracle인증 1Z0-1064-26시험의 가장 최신 시험문제의 기출문제와 예상문제가 정리되어 있어Oracle인증 1Z0-1064-26시험을 패스하는데 좋은 동반자로 되어드립니다. Oracle인증 1Z0-1064-26시험에서 떨어지는 경우Oracle인증 1Z0-1064-26덤프비용전액 환불신청을 할수 있기에 보장성이 있습니다.시험적중율이 떨어지는 경우 덤프를 빌려 공부한 것과 같기에 부담없이 덤프를 구매하셔도 됩니다.

                                                                            1Z0-1064-26합격보장 가능 인증덤프: https://kr.fast2test.com/1Z0-1064-26-premium-file.html