300-810 Practical Information - 300-810 Exam Material

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Cisco 300-810 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Cisco Unity Connection and Cisco Unity Express30%- Deployment and configuration
  • 1. IVR implementation
    • 2. High availability and redundancy
      • 3. Voice mail configuration
        • 4. System setup and integration
          - Troubleshooting
          • 1. Integration faults
            • 2. Message delivery problems
              • 3. Call routing issues
                - Management and maintenance
                • 1. Integration with CUCM
                  • 2. Backup and restore
                    • 3. User and mailbox management
                      Topic 2: Application Clients25%- Troubleshooting
                      • 1. Login and connectivity issues
                        • 2. Media quality issues
                          • 3. Feature availability problems
                            - Integration and features
                            • 1. Mobility and remote access
                              • 2. Voice and video features
                                • 3. Presence integration
                                  - Deployment and configuration
                                  • 1. Cisco Jabber
                                    • 2. Client policies and settings
                                      • 3. Webex App
                                        Topic 3: Single Sign-On (SSO) for Collaboration Applications15%- SAML SSO login process flow
                                        - SSO types in collaboration environment
                                        • 1. Smart card authentication
                                          • 2. Kerberos
                                            • 3. Integrated Windows AD
                                              - SAML 2.0 components
                                              • 1. Assertion
                                                • 2. Binding
                                                  • 3. Protocol
                                                    • 4. Profiles
                                                      Topic 4: Cisco Unified IM and Presence30%- Troubleshooting
                                                      • 1. Federation connectivity
                                                        • 2. Calendar integration errors
                                                          • 3. High availability failures
                                                            • 4. Notification service problems
                                                              • 5. XMPP issues
                                                                - Configuration
                                                                • 1. Apple Push Notification Service
                                                                  • 2. Federation configuration (XMPP, SIP)
                                                                    • 3. Persistent chat
                                                                      • 4. High availability
                                                                        • 5. Centralized deployment
                                                                          • 6. Calendar integration

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                                                                            Cisco Implementing Cisco Collaboration Applications Sample Questions (Q169-Q174):

                                                                            NEW QUESTION # 169
                                                                            administrator is importing users into Cisco Unity Connection from Cisco UCM. Several user accounts do not appear on the list after the Import Users process is selected Which situation causes this ..?

                                                                            Answer: C

                                                                            Explanation:
                                                                            The primary reason Cisco Unity Connection's "Import Users" process might fail to display certain users is a missing extension in the telephone number field within Cisco UCM. Cisco Unity Connection uses this extension field to associate users with their Unity Connection mailboxes.


                                                                            NEW QUESTION # 170
                                                                            An engineer wants to configure Cisco Unity Connection system for the calls from users and unidentified callers that are dialed directly into the system. Which must be updated in Cisco Unity Connection Administration?

                                                                            Answer: B


                                                                            NEW QUESTION # 171
                                                                            Refer to the exhibit.

                                                                            A customer reports that after a network failure, all of the Cisco Jabber clients are not switched back to their home nodes. An engineer determines that the primary Cisco IM&P server is in Failed Over state. Which two actions should be performed to bring the system back to operational state and to prevent future occurrences?
                                                                            (Choose two.)

                                                                            Answer: C,D

                                                                            Explanation:
                                                                            Explanation/Reference:


                                                                            NEW QUESTION # 172
                                                                            Refer to the exhibit.

                                                                            Which statement is true?

                                                                            Answer: A


                                                                            NEW QUESTION # 173
                                                                            A collaboration engineer is troubleshooting an issue with Cisco Jabber for Windows. Users report that they are prompted to accept or decline an invalid certificate when they attempt to log in to the client. The server certificates have been signed by a public CA. The engineer wants to resolve this issue by importing a CA root certificate to the client. Into which certificate store must the engineer import the certificate?

                                                                            Answer: D


                                                                            NEW QUESTION # 174
                                                                            ......

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