MS-721 Exam Syllabus & Exam MS-721 Topics

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Microsoft MS-721 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Configure and manage Teams Phone25%- Configure and manage PSTN connectivity
  • 1. Configure Direct Routing
  • 2. Configure Operator Connect
  • 3. Manage SBC (Session Border Controllers)
  • 4. Configure voice routing policies
  • 5. Configure Teams Calling Plans
- Configure Teams Phone
  • 1. Configure call hold music
  • 2. Configure call park policies
  • 3. Configure caller ID policies
  • 4. Configure location-based routing
  • 5. Configure calling policies
- Configure emergency calling
  • 1. Configure emergency locations
  • 2. Manage emergency calling licenses
  • 3. Configure dynamic emergency calling
  • 4. Configure emergency calling policies
Topic 2: Manage collaboration communications systems25%- Monitor and troubleshoot meetings and conferencing
  • 1. Use Teams Admin Center for diagnostics
  • 2. Analyze meeting usage reports
  • 3. Monitor Teams Rooms health
  • 4. Troubleshoot audio/video issues
  • 5. Monitor meeting quality
- Manage reporting and analytics
  • 1. Use Teams Admin Center reports
  • 2. Generate call quality reports
  • 3. Monitor user adoption analytics
  • 4. Analyze usage reports
- Manage compliance and security
  • 1. Manage security and compliance for Teams Phone
  • 2. Configure retention policies for calls and meetings
  • 3. Configure compliance recording
  • 4. Configure information barriers
  • 5. Configure recording policies
- Monitor and troubleshoot Teams Phone
  • 1. Use Call Quality Dashboard (CQD)
  • 2. Monitor call quality
  • 3. Analyze call analytics
  • 4. Monitor SBC health
  • 5. Troubleshoot call issues
Topic 3: Configure and manage Teams meetings and conferencing20%- Configure and manage meeting experiences
  • 1. Configure audio conferencing
  • 2. Configure meeting settings
  • 3. Configure live captions and transcription
  • 4. Manage meeting policies
  • 5. Configure meeting templates
- Configure and manage webinars and live events
  • 1. Configure event group roles
  • 2. Manage attendee engagement features
  • 3. Configure webinar settings
  • 4. Manage live event policies
- Configure and manage Teams Rooms and devices
  • 1. Configure Teams Rooms accounts
  • 2. Configure Teams panels
  • 3. Manage Teams Rooms devices
  • 4. Manage Teams certified devices
  • 5. Plan for Microsoft Teams Rooms
Topic 4: Plan and design collaboration communications systems30%- Plan and configure Teams meetings and conferencing
  • 1. Configure meeting policies
  • 2. Plan for Teams meetings and live events
  • 3. Configure conferencing bridges
  • 4. Plan for Microsoft Teams Rooms
  • 5. Plan for webinars and town halls
- Plan and configure network settings for Microsoft Teams
  • 1. Plan and configure network settings for media traffic
  • 2. Implement quality of service (QoS)
  • 3. Configure network ports and protocols
  • 4. Plan for network topology and connectivity
  • 5. Plan for network bandwidth requirements
- Plan and configure Teams Phone
  • 1. Plan for Teams Phone with PSTN connectivity
  • 2. Plan for Teams Phone deployments
  • 3. Configure call queues and auto attendants
  • 4. Configure Teams Phone policies
  • 5. Configure emergency calling policies

>> MS-721 Exam Syllabus <<

Exam MS-721 Topics | Reliable MS-721 Test Dumps

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Microsoft Collaboration Communications Systems Engineer Sample Questions (Q13-Q18):

NEW QUESTION # 13
You have a Microsoft 365 E5 subscription and a Microsoft Teams deployment that contains the users shown in the following table.

You plan to use a custom policy package to contain a set of meeting policies, calling policies, and live event policies.
You need to ensure that Admin1 can create the custom policy package, and User1 and User2 can be assigned the package.
Which users require a Teams Premium license?

Answer: B


NEW QUESTION # 14
Case Study 2 - Contoso
Overview
General Overview
The network contains an Active Directory forest named contoso.com that syncs to Microsoft 365 by using Azure AD Connect. Domain controllers run Windows Server 2019.
Physical Locations
Contoso has offices in Toronto, New York, and London. Contoso has a manufacturing facility in Vancouver.
Contoso has a global sales team that works remotely without a physical corporate office.
Existing Environment
Active Directory Environment
The network contains an Active Directory forest named contoso.com that syncs to Microsoft 365 by using Azure AD Connect. Domain controllers run Windows Server 2019.
Microsoft Office 365
Contoso has a Microsoft 365 subscription. All users are assigned Microsoft 365 E3 licenses.
Contoso uses Microsoft Exchange Online for email.
Network Infrastructure
All the offices connect to each other by using a private WAN. The Toronto office has a 1-Gbps internet circuit and the London office has a 100-Mbps internet circuit. Internet access for all the offices is provided through the Toronto and London offices.
The remote sales team users connect to the networks by using VPN connections. The remote users use various connection types, including wireless and mobile.
Skype for Business Server traffic for the remote users is routed through the VPN connections.
Telephony
Contoso uses a centralized Skype for Business Server 2015 deployment configured for disaster recovery between the Toronto and London datacenters.
Each frontend pool connects to the PSTN through a pair of managed Session Border Controllers (SBCs) that provide Enterprise Voice and dial-in conferencing.
Contoso has a Skype for Business Server Survivable Branch Appliance (SBA) and a local SBC that connects to a Primary Rate Interface (PRI) in the Vancouver manufacturing facility.
Contoso has hybrid connectivity deployed between Skype for Business Server and Office 365.
All SBCs are Microsoft Teams-certified.
The returns department has an auto attendant that uses an ID or returns.aa@contoso.com.
Requirements
Planned Changes
Contoso plans to migrate all existing services from Skype for Business Server to Teams.
Direct Routing will be deployed for the existing SBCs.
Existing meeting rooms have Skype for Business Server video endpoints that are Skype for Business Server-certified. The endpoints are not Teams-certified.
You plan to use the video endpoints in Teams until the equipment is replaced with Microsoft Teams Rooms.
A limited pilot of the Teams migration and the Direct Routing deployment will occur in the Vancouver facility before deployment to the entire company.
Technical Requirements
Contoso identifies the following technical requirements:
During the limited pilot, the media path must be optimized.
Media flow for the remote sales team users must be optimized.
All sales team users require inbound toll-free audio conferencing.
Users in the Vancouver facility must be able to place emergency calls regardless of internet availability.
When users in the returns department dial out, the outbound calls must display Contoso and the department's phone number.
The video endpoints for the existing meeting rooms must be able to be used for both voice and video conferencing in Teams meetings.
You need to validate the limited pilot has been optimized on the technical requirements.
What should you use?

Answer: A

Explanation:
https://docs.microsoft.com/en-us/microsoft-365/enterprise/assessing-network- connectivity?view=o365-worldwide


NEW QUESTION # 15
You need to assign a phone number to User1 to meet the technical requirements.
How should you complete the command? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Explanation:

Reference:
https://docs.microsoft.com/en-us/powershell/module/skype/set-csuser?view=skype-ps


NEW QUESTION # 16
You have a Microsoft 365 subscription that contains a resource account named RoomS.
You are deploying a new bring your own device (BYOD) space reservation solution that uses Teams devices.
You need to prepare Room5 so that it can be used in the solution and managed by using the Microsoft Teams Rooms Pro Management portal. The solution must ensure that Teams administrators can view usage reports for RoomS.
Which two actions should you perform in the Microsoft 365 admin center? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Explanation:


NEW QUESTION # 17
Hotspot Question
You have a Microsoft 365 E5 subscription and a Microsoft Teams deployment.
You need to recommend a solution for a company-wide meeting. The solution must meet the following requirements:
- Support Microsoft enterprise content delivery network (eCDN).
- Support 500 attendees in a real-time meeting.
- Minimize costs.
Which meeting template should you recommend, and which license should you recommend for the meeting organizer? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Explanation:
Box 1: Town hall
Town Halls, Teams Premium
With Teams Premium, customers get everything included in the base enterprise license plus up to 20,000 attendees, up to 50 concurrent events across a tenant, customization of email communications, Microsoft eCDN included, third-party eCDN supported, and organizers can select up to 10 languages for live translated captions.
Note:
Important:
Teams live events will no longer be going away on September 30, 2024, as previously announced. While we [Microsoft] still recommend switching to Teams town halls for new features and experiences, you can now schedule live events beyond September 2024.
Box 2: Teams Premium
What licenses are required to use town hall?
An enterprise subscription to Teams or Microsoft 365 or Office 365 that includes a Teams license can use town hall features. However, to use advanced town hall features and capabilities, the organizer must add a Teams Premium license to an existing enterprise subscription.
Microsoft eCDN is included with a Teams Premium license, but you can also purchase this solution for organizers who don't have a Teams Premium license.
Reference:
https://learn.microsoft.com/en-us/microsoftteams/streaming-ecdn-enterprise-content-delivery- network
https://www.microsoft.com/en-us/microsoft-teams/townhall


NEW QUESTION # 18
......

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