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| Section | Objectives |
|---|---|
| Topic 1: Implementation and Deployment | - Deploy and configure solutions
|
| Topic 2: Integration and Data Management | - Design integration solutions
|
| Topic 3: Security and Compliance | - Compliance and governance
|
| Topic 4: Performance and Optimization | - System performance design
|
| Topic 5: Solution Architecture Design | - Define solution architecture strategy
|
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NEW QUESTION # 111
A company is implementing Dynamics 365 Supply Chain Management.
You are helping the company use Subscription Estimator in Lifecycle Services (LCS).
You need to import data for the usage profile.
Which data source should you use?
Answer: A
Explanation:
Usage profiler (Lifecycle Services, LCS), Import business processes from BPM.
We recommend that you start by importing data from Business process modeler, and then add additional data manually.
Go to Lifecycle Services.
Configure your organization in Business process modeler.
On the project home page, click the Usage profiler tile, and then on the Usage profiler page, click Import from BPM. The system displays the message Retrieving BPM data. When it has finished importing the data, you will be returned to the Usage profiler page.
NEW QUESTION # 112
You need to recommend a solution to send notifications to club members and non-members.
What should you recommend?
Answer: A
Explanation:
Topic 3, Margie's Travel
Case Study
Background
Margie's
Travel company (http://www.margiestravel.com/) provides travel services to consumers. These services include package offers, special deals, and excursion add-ons such as jet ski and horseback rides in Jamaica.
Margie
's Travel negotiates rates with multiple vendors and secures bundled pricing for consumers, serving as a travel broker. Margie's Travel only sells services and does not have any tangible products or merchandise.
Margie's Travel began in 1994 when Margie, CEO, and president, planned group trips for her friends in the United States (US). As this grew organically. Margie's created a second company based in Jamaica, followed by the acquisition of a third company in the United Kingdom (UK). The company has grown fast challenging the current systems that support the business model. Margie has determined it is time to implement Dynamics
36S Finance.
Applications and environment
The current system has the following structure:
* In the US. employees use Software A. accounting software, which is a desktop installation package for small businesses and single users.
* In the UK. employees use Softwares, ERP (enterprise resource planning) software installed on local servers.
The cost of maintaining Software B licensing is high, and Margie's Travel has decided against the software and associated overhead costs.
* In Jamaica, employees use Software C. a homegrown application based on spreadsheets, local sales representatives use pen and paper in the field.
* Margie's Travel employees use personal email addresses and chat tools and text each other directly due to the lack of corporate tools.
* IT department resources are located in the US and are responsible for management of all software support.
* Margie's Travel company does not have standardized processes across the organization.
* The manager in each country/region is responsible for system downtime. This has proven to be a challenge due to the multiple time zones across the organization and the centralized IT department.
Vendors and purchasing
As customers purchase packages. Margie's Travel can claim rebates with the providing vendor for every package sold. The rebates are claimed quarterly, and internal workflows have been established for approval prior to vendor submission. The workflows for package offerings eligible for rebates can be complex. User2 has created Visio diagrams for the associated approval processes.
Customer relations
* Customers exist in all three current countries/regions where Margie's Travel operates.
* Margie's Travel offers consumers a loyalty program. Consumers can earn points per dollar spent across all in countries/regions in which Margie's operates. The loyalty program is currently managed by using a spreadsheet.
Application and environment
* All three countries/regions must use Dynamics 365 Finance.
* The system must allow for updates to be applied at the same time as they are periodically released.
* Margie's Travel requires that the new business processes be standardized and follow industry best practices.
* Margie's Travel requires implementation of Office 365 and Microsoft Teams to streamline operations. The IT department will be responsible for troubleshooting these applications, along with Dynamics 365 Finance.
* The infrastructure team must ensure that separate environments are created for development and build, prior to moving to test and eventually gold environments.
* The infrastructure team must move the code for the loyalty program to a test environment.
* The CTO has directed the infrastructure team to guarantee they are on the most current version available at the time of go-live.
* The go-live activities must be coordinated across all countries/regions, with data validation planned for each time zone.
* Once user acceptance testing (UAT) has been completed, the project manager must report the number of tenants for production to Microsoft.
* A report must show seasonality and weather patterns so that Margie's Travel does not offer excursions during timeframes where severe weather is predicted.
* Sales representatives in the field will only be licensed for Microsoft 365 and Microsoft Power Platform.
Customer relations
* Customers must be identified with the same customer ID across all companies and systems, and automatically update cross-references as new records are created.
* Margie's Travel wants to enable customer self-service in the future for customers based in the US and UK.
This feature is not planned for the initial system rollout: however, the CIO has asked that the roadmap be created for Dynamics 365 Customer Service and Dynamics 365 Commerce applications in the future. In addition, the CIO wants to ensure that the old customer numbers can be matched to a new standardized format.
* New customers in Jamaica must be reviewed and approved due to frequent customer data discrepancies. The sales representatives in the field will enter information that must be routed to validate against existing data.
Vendor negotiations
* The rebates cannot be claimed because disparate systems today do not allow for consolidation to ensure that thresholds are met to claim rebates.
* The accounts receivable and accounts payable departments are unclear about the workflows associated with the rebate process. User2 must ensure that representatives from each department validate that they have tested their respective steps in the overall process. Testing feedback must be communicated to User2.
Customer relation
* Customers must be identified with the same customer ID across all companies and systems, and automatically update cross-references as new records are created.
* Margie's Travel wants to enable customer self-service in the future for customers based in the US and UK.
This feature is not planned for the initial system rollout: however, the CIO has asked that the roadmap be created for Dynamics 365 Customer Service and Dynamics 365 Commerce applications in the future. In addition, the CIO wants to ensure that the old customer numbers can be matched to a new standardized format.
* New customers in Jamaica must be reviewed and approved due to frequent customer data discrepancies. The sales representatives in the field will enter information that must be routed to validate against existing data.
NEW QUESTION # 113
You need to recommend a tool to meet the solution requirement.
What should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 114
You need to create a plan that meets the following requirements:
* Migrate the data to the new system.
* Implement a standardized method for creating items.
* Prevent items from being created in different ways going forward.
Which two actions should you recommend? Each correct answer presents a complete answer. NOTE: Each correct selection is worth one point.
Answer: B,D
Explanation:
Topic 2, City Power and Light
Overview
This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.
To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study.
At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.
To start the case study
To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question.
Background
City Power and Light is a publicly traded electric utility company. The company has a corporate office, four regional field offices, two subsidiary companies that produce solar energy, and one wind power subsidiary. City Power and Light has 50 percent ownership in the solar energy company. The company fully owns the wind power company but operates it separately from other businesses.
City Power and Light currently operates with varying integrated legacy systems and has difficulty assembling company financials. Migrating these systems and workloads to a common platform would improve visibility into the business and inform decision making. The company plans to implement Dynamics 365.
Legacy systems
* The legacy system does not have audit capability of configurable workflow based on business logic
* The legacy paper-based purchasing system does not allow parent-child relationships for vendors. Two signatures are required for purchase requisitions.
* Purchase orders are entered into the system manually based on signed purchase requisitions printed to PDF and then emailed to the vendor.
* The legacy procurement system does not have a parent-child relationship for master data management.
Financials
* All financial consolidate up to City Power and Light Holding, LLC.
* The finance department employees are currently able to create as well as pay invoices.
Customers
Sales orders from the website are uploaded into the system manually once a day .
International and domestic customers currently post to the same receivable account. At the end of the month, these have to be separated into domestic and international receivable accounts.
Other information
* There are multiple active acquisitions expected during the implementation timeline.
* The item master data for solar panel configurations has multiple variables and variants. As a complex.
General
* Flexible implementation approach to support frequently changing business needs and requirements.
* A phased roll-out is needed due to the complexity of the business.
* Any offsite Travel meals submitted on an expense report without corresponding flight and hotel expenses need to be reviewed.
* Ten percent of vendor invoices should be reviewed to ensure they meet company policy.
* Testing of business processes needs to be automated.
* Customer surveys must be sent out after email customer service interactions. Surveys must contain a rating system and a way for customers to add comments.
* Employees require one central tool for internal communication, phone calls, and file sharing.
* Sales representatives need an enterprise quoting tool for solar panel customers.
Technical
* A cloud-based financial and operational system, accessible on mobile devices.
* The ability to keep a legacy meter reading application with the ability to use the data in aggregated operating reports.
* Business processes should be tested with different variables for the same process as part of the testing plan.
Functional
* Establish and document business processes to assist with on-boarding new employees more efficiently.
* Parent-child relationships need to be established for vendors with regional offices. Purchasing locations vary from invoicing locations.
* The ability to create automated wire payments.
Requisitions
* All purchase requisitions over $50 need to be approved by a manager.
* All purchase requisitions over $1,000 require senior manager approval.
* Multiple purchase requisitions to the same vendor should be combined.
Sales
The item master data for solar panel configurations have multiple variables and variants. This leads to complex quoting and sales orders.
Sales representatives must be able to create automated wire payments.
Issues
* A limited number of users are available for testing.
* User1 reports that the date fields are not saving during formula entry with saved variables functionality in the RSAT tool.
* The purchasing department is seeing duplicate vendor records during data conversion.
* Audit notes from the prior year indicate improvement is needed in roles and responsibilities related to financial management and security roles.
* User2 reports that parts ordered on P0123 were never received and the vendor has said they never received the PO.
* User3 provides feedback that important steps during journal entry are being forgotten and new users need hands-on guidance.
* Service technicians report that they do not always have the appropriate tools or parts with them requiring multiple service calls.
NEW QUESTION # 115
You are planning a Dynamics 365 implementation.
You need to recommend a solution for the different types of environment instances.
What should you recommend? To answer, drag the appropriate instance types to the correct scenarios. Each instance type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/fin-ops-core/fin-ops/imp-lifecycle/environment-planning
NEW QUESTION # 116
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