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NEW QUESTION # 17
A company based in the United States requires a way to track medications that patients take in a standardized format and detect potential drug-to-drug interactions.
Which two Health Cloud solutions should a consultant recommend?
Choose 2 answers
Answer: B,D
NEW QUESTION # 18
Bloomington Caregivers uses Health Cloud and has an integration setup with an external payer system. Which three business level APIs should a consultant recommend to help the payer organization electronically receive requests for care services?
Answer: B,C,E
Explanation:
The payer-facing business APIs relevant to care-service transactions are Prior Authorization, Referral Request, and Benefit Verification. Prior Authorization supports authorization requests, Referral Request supports referral workflows, and Benefit Verification supports electronic coverage and benefit inquiries. ADT is an event-oriented clinical messaging pattern rather than one of the three requested payer business APIs in this scenario. From a solution-design perspective, the selection fits the requirement because it uses the Health Cloud capability or data model that directly represents the business need, rather than introducing a parallel custom structure or a feature intended for a different stage of the patient, member, provider, or payer lifecycle.
The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (Prior Authorization; Referral Request; Benefit Verification) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Design - Integration; Clinical
NEW QUESTION # 19
An administrator at Bloomington Caregivers has received a change request to alter the appearance of the timeline so that it displays vertically instead of horizontally.
Which step should the administrator take when implementing this change request?
Answer: D
NEW QUESTION # 20
Which industry data standard should a consultant consider when designing interoperability with electronic health record (EHR) sources with Health Cloud?
Answer: B
Explanation:
Health Cloud ' s core clinical data architecture is standardized on HL7 FHIR R4 (Fast Healthcare Interoperability Resources), making it the primary interoperability standard. FHIR R4 provides standardized healthcare resources and REST-oriented semantics, reducing dependence on proprietary object structures when clinical data is exchanged with EHRs, payers, or other healthcare systems. From a solution-design perspective, the selection fits the requirement because it uses the Health Cloud capability or data model that directly represents the business need, rather than introducing a parallel custom structure or a feature intended for a different stage of the patient, member, provider, or payer lifecycle. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (FHIR R4) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Design - FHIR
NEW QUESTION # 21
A consultant is implementing Identity Verification for their customer's customer service representatives and needs to add a new search parameter.
Which record should the consultant configure to accomplish this?
Answer: A
Explanation:
In Salesforce Health Cloud's Identity Verification framework, you can configure which search parameters (such as date of birth, SSN, phone number, etc.) are used by customer service representatives to verify a member or patient's identity.
To add a new search parameter, you configure an Identity Verification Parameter Item record.
Identity Verification Parameter Item → Defines the actual search fields that will be used in the verification process.
These parameter items are tied to the Identity Verification Process Detail to determine how the verification is performed.
Why not the others?
A . Verification Search Feature - This controls whether identity verification search is enabled, but not the specific search parameters.
B . Identity Verification Process Detail - This defines the steps and rules of the verification process, but doesn't store the search fields themselves.
D . Linked Identity Search Detail - Used to configure linked identities across systems, not to add new search parameters.
Salesforce Health Cloud Reference:
Salesforce Help - Identity Verification in Health Cloud
"To configure the search fields that agents use for member or patient identity verification, create and manage Identity Verification Parameter Item records." Salesforce Health Cloud Identity Verification Documentation
NEW QUESTION # 22
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