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Salesforce Slack-Dev-201 Exam Syllabus Topics:

SectionWeightObjectives
APIs for Managing Your Slack12%- Audit API for monitoring
- Admin API for workspace management
- SCIM API for user and group management
Design for Scale9%- Use Enterprise Grid Sandbox
- Support Slack Connect and shared channels
- Build for Enterprise Grid
Design the Interactive Flow of Your App20%- Align design with Slack architecture
- Build workflows and use cases
- Use Block Kit to build user interfaces
- Handle user entry points: commands, shortcuts, actions
Design Your Workflows: Spotlight on Slack's APIs13%- Socket Mode vs HTTP event delivery
- Select correct API: Web API, Events API
- Manage rate limits
- Understand API terminology and versioning
- Implement Web API and Events API
Distribute Your App7%- Manage app lifecycle and updates
- Publish to App Directory
- Private distribution
Design for Security19%- Manage scopes and permissions
- Comply with compliance and governance requirements
- Secure data storage and transmission
- Implement OAuth 2.0 and token rotation
Tools5%- Sample code and resources
- Use Bolt framework
- Block Kit Builder
- Slack Developer Tools (SDT)
Design a Great User Experience8%- Design accessible and consistent interfaces
- Follow Slack design principles
- Onboard and guide users
Apps in the Slack Platform7%- Set up collaboration for app development
- Securely store and retrieve data and tokens
- Choose appropriate Slack surfaces: App Home, modals, messages
- Automate and enhance workspace operations

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Salesforce Certified Slack Developer Sample Questions (Q126-Q131):

NEW QUESTION # 126
When should your Slack app, which provides customer support, include support for channels that are shared externally via Slack Connect?

Answer: B

Explanation:
When the app is intended to offer customer support directly to clients in shared channels Support for channels shared externally via Slack Connect should be included when the app is designed to provide customer support directly to clients in a shared channel environment. This allows for efficient and direct communication with clients, enhancing the customer support experience.
Why not the other options:
*If the app is solely for internal communication, there's no need to support external channels.
*An app handling highly confidential internal tickets should not be exposing this information in external channels.
*If the app's scope is limited to internal support queries, supporting external channels would not align with its primary function.


NEW QUESTION # 127
In developing a Slack app that receives webhook requests, what security measure is essential to verify the authenticity of these requests?

Answer: C

Explanation:
Validate incoming webhook requests using Slack's verification tokens Validating incoming webhook requests using Slack's verification tokens is crucial for ensuring their authenticity. This process involves checking the token provided by Slack in each request against the one known to the app, confirming that the request is legitimately from Slack.
Why not the other options:
*Accepting all requests without verification can expose the app to potential security threats, such as spoofing or malicious attacks.
*Solely verifying the source IP address does not guarantee the authenticity of the request, as IP addresses can be spoofed.
*Using a simple shared password for all requests is a weak security practice and can be easily compromised.


NEW QUESTION # 128
Which type of Slack app requires high quality icons, a long description, and a privacy policy link?

Answer: C

Explanation:
Applications published in the Slack Marketplace must meet Slack's formal listing and review requirements.
These requirements extend beyond functional API behavior and cover presentation, privacy, support, security, and overall user experience. Slack requires Marketplace listings to include high-quality visual presentation, including a recognizable, high-resolution application icon. The listing must also provide descriptive information explaining what the application does, which problems it solves, and how users interact with it inside Slack. Slack's current Marketplace guidelines separately define both short and long descriptions. Most importantly, Marketplace applications must provide a clearly accessible privacy policy explaining how third- party data is collected, used, retained, transferred, or deleted and how users can make privacy-related requests.
A private single-workspace application does not undergo Slack Marketplace listing review. Merely implementing bot functionality does not trigger these listing requirements either. An unlisted publicly distributed app can be installed across workspaces using OAuth, but it is not automatically subject to the complete Marketplace listing presentation process. The original question uses the older term Slack App Directory. Slack's current official terminology is Slack Marketplace. This belongs to Distribute Your App, specifically Marketplace submission and listing requirements.


NEW QUESTION # 129
You are designing a Slack app for internal team feedback.
What feature would best align with Slack's principle of making work life more pleasant and productive?

Answer: C

Explanation:
An anonymous feedback tool within Slack allowing team members to share constructive feedback discreetly An anonymous feedback tool within Slack supports a more pleasant work environment by enabling team members to share constructive feedback in a safe and discreet manner. This aligns with Slack's commitment to fostering a positive and productive work culture.
Why not the other options:
*A public feedback channel could discourage honest communication and may lead to discomfort among team members.
*An automated bot requesting feedback every hour can be seen as intrusive and disruptive..
*Redirecting users to an external site for feedback disrupts the integrated Slack experience and can be less efficient.


NEW QUESTION # 130
You are architecting a Slack app to support a critical business process for a client's finance organization with the following additional constraints
* Available in multiple countries in their native language
* Adapt to local time zones for delivery of scheduled messages and other time-based features Which proposed app design will meet these requirements?

Answer: A

Explanation:
users.info provides the information required for both localization dimensions. Slack's user object contains timezone properties including tz, tz_label, and tz_offset. These values allow an application to schedule or render time-sensitive functionality according to the user's configured timezone rather than assuming the server's timezone or attempting to derive timezone information from HTTP headers. For language localization, users.info supports the include_locale=true parameter. When requested, Slack can include the user's locale, represented by an IETF language code. The app can then select translated strings and culturally appropriate presentation based on that locale. users.profile.get is intended for retrieving profile information and custom profile fields; it is not the preferred mechanism described by Slack for this combined localization requirement. HTTP request headers are also inappropriate for determining the Slack user's configured timezone because they represent network/request metadata rather than the user's Slack preference.
Accordingly, D combines the appropriate API method with the two relevant user attributes. In implementation, the developer must remember to request locale explicitly using include_locale=true. This aligns with Design a Great User Experience, especially internationalization, localization, time-zone awareness, and tailoring application behavior to the individual Slack user.


NEW QUESTION # 131
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